Now let me start by saying this has got to be one of the best laundromat I've used since living in LA, prices a great for the machines, it's always cool whenever I go there for laundry day. however, the owner a Chinese man, he is very rude and does not know how to treat or even talk to his customers. Now I've been a regular customer there for over a year, never had any problems, customer service on point, until one day I had a altercation with the owner. Like I said before I've been a regular customer for over a year, I have a certain day which is laundry day that I normally go, whenever I'm there I would often see the owner face, One day I went there on my laundry day, I placed my clothes into the machine, then I approached the change machine to get some coins, as I'm standing in front of the machine the owner approached me and very rude he start demanding that I leave, and that the change are for customers only, I tried to tell him that I'm a customer, but he wasn't trying to hear it. Enraged, I walked back to my car grabbed my laundry basket and began to remove my clothes from the machine, he then saw me and began to apologize, I told him that I'm a regular customer here and I'm mad that he doesn't recognize me and how he approached me was not right, so he began to apologize some more which I accepted. Until today, now I was there doing my laundry, my clothes were in the dryer, so I brought my saxophone with me just to practice outside in the parking lot, I was not soliciting, nor was I bothering anyone, or even playing loud, seeing that there is a apartment complex adjacent to the building, some of the customers even gave me complements for my playing cause they enjoy listening to me as they do their laundry. The owner came out of nowhere and approached me and this time he asked if I was a customer, now I was shocked seeing that he don't remember my face from our previous altercation. I told him yes, and in a very rude manner he told me not to play my saxophone in the parking lot, I was so livid that I just removed my wet clothes from the dryer and left. Overall his demeanor towards me was very distasteful and really did rubbed me the wrong way. You need to do better that's not how you treat a customer, and unfortunately for you you just lost one. read more