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SPOTless Cleaning

5.0 (1 review)

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7 years ago

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Bella’s Beautiful Homes - After cleaning services

Bella’s Beautiful Homes

(28 reviews)

Plantation shutters and windows look great after cleaning. On time, professional and did a…read morebeautiful job. Thanks Bella's beautiful homes. Would hire again.

Strong cleaning work from the team, but confusing pricing, upselling, and billing practices from…read morethe owner This cleaning took place a couple of years ago. I hadn't planned to leave a review at the time, but I'm choosing to share my experience now after a recent interaction that reflected the same communication issues I experienced during the original service. The recent interaction occurred through Yelp's project quote request feature, which sends requests broadly. I did not reach out to this company directly. When I later asked for the quote to be declined, the response felt unnecessarily abrupt, which prompted me to reflect back on my original experience. The cleaning itself was very well done. Jodi arrived with two other cleaners from her team, and the two team members handled the majority of the house. Jodi herself focused on the master bedroom and master bathroom. I have a ~2,100 sq ft home, and I intentionally excluded two rooms (a home office and guest room) from the cleaning, which was agreed upon in advance. For the areas that were included, the finished result looked great, and I was happy with almost everything from a cleaning standpoint. Unfortunately, the communication and billing practices from the owner made the experience frustrating. Although I disclosed ahead of time that I have pets and understood there would be a $50 pet fee, that charge was applied twice, once to the base cleaning and again to an add-on, resulting in an additional $50 charge that was not clearly explained beforehand. Prior to the appointment, pricing shifted multiple times with add-ons and conditions that were not clearly outlined. During the walkthrough, I was asked to upgrade my bathroom to a "deep clean," which I believed I had already booked as part of the initial service. I was also offered mold-related add-ons for two very small specks in the bathtub grout, which felt unnecessary. One item was accidentally broken during the cleaning and appeared to be placed back without mention. While accidents happen, transparency would have been appreciated. After the service, I was pressured to schedule ongoing maintenance cleanings and informed that my initial service had been discounted with the assumption that I would continue regular cleanings. This was never agreed to, and it felt misleading and guilt-driven rather than professional. Overall, the cleaning team did solid work and the home looked great. However, the upselling during the appointment, unclear billing, and pressure-based follow-up communication from the owner took away from what could have been a much better experience. I recommend getting very clear, itemized details in writing before booking. If money is no object, I'd say go for it!

KC Scrubbing - After

KC Scrubbing

(14 reviews)

My wife uses a walker, and the longer I stand, the worse I limp. We had this Company come out for a…read moreFULL DEEP CLEAN. The first time I attempted to light a stove burner, it wouldn't light. This is what I found under the burner. Dust hanging from, and dirt on the baseboard under a cabinet. Dirt on the floor immediately after they left. There was a lot more, but I was already limping from taking photos. A windowsill. Again, I don't feel like limping to them all, to take photos. I haven't checked, because I can't pull the couch or futon out to see if anyone got behind and under them. Floor in front of the freezer, and a bread tie. Left sliding door track. Right track. Sliding door frame. See where our cat likes to rub against the light switches, wall and door frame? Silverware and spatula drawers. I suggested the inserts could go in the dishwasher, but an owner noted they'd not fit. This was seen during the walk through. When they came to clean, I mentioned it again, and again was told they'd not fit. I "think" I said they could be hand washed. Why would you not offer to wash them in the sink for an extra $20? Or just wipe them out?! They took them out to clean BENEATH them. How do I know? Everything was rearranged. I highly encourage taking pictures before removing items from a cupboard or cabinet. Cast iron skillets are HEAVY. They were in one cabinet but when they were done, some were in another along with our stainless-steel pots and pans. And in front of the stainless-steel pots and pans. Update: 5:14:'25. Kelsey asked that I call her to discuss the issues. I did. Had she started with an apology, our conversation may have been different, and my review updated with a thank you for a clean house. Instead she started by telling me I should have called before posting a horrible review. I do thorough and honest reviews. Check other reviews I've done. Masters Auto body repair, AT&T phone store, Valley psychiatry. I've done 22 reviews on both google reviews and yelp. You get a 5 star review or a 1. What's the point of three stars? Long winded, raving, above and beyond, reviews or a review like this. YOU deserve to know what I perceive to be a job done poorly. That's what they're for. She said they don't put things in the dishwasher. They're dividers for silverware. Wash them by hand! Wipe them down! Tell me it'll cost me another $20. She wanted to discuss correcting those issues. Had she started with an apology I would have been open. Why not start by discussing the sliding door tracks, those MASSIVE cobwebs, windowsills, the counter, under the stove burners, dust hanging from cupboards and cabinets, the area under the UPS's, the light switches, and the floor? Instead, I was almost made to feel it was all MY fault. She said they don't take things out of cupboards and put them back. How, prey tell, did the iron skillets get relocated? They do, and DID pull things from the cupboards because they are ALL rearranged. I watched them start. She told me the iron skillets WERE put back where they got them from. During the conversation I think I got three words in before being interrupted and talked over.

I used KC Scrubbing's services to come in and do the deep clean. The crew went above and beyond!!…read moreAfter they left, my husband and I noticed things cleaned that we did not expect. Cleaned my kitchen cabinet faces ~ Gorgeous!! My Shower ~ they need an Award!! Windows, fans, light fixtures. Last but not least, my Blinds ~ Perfection!!! Very Professional and accommodating! The Price was Right! Thank You! I am so Happy! I absolutely refer this Girl Owned Company! I give Kelsey and her crew 5 Thumbs Up!

Sol & Sage Cleaning - First living room

Sol & Sage Cleaning

(10 reviews)

I desperately needed a last minute deep clean of the common areas of my mother's home…read more Sol and Sage cleaning came and deep cleaned and also helped declutter these areas. The house looks so much better and for the price I paid they did an amazing job. I highly recommend them and will definitely be a returning customer.

5/5 - A Life Saver During One of the Most Stressful Times…read more I am 9 months pregnant with two toddlers, and the stress of getting ready for the new baby has been overwhelming. One of my biggest worries was delivering and coming home to a messy, chaotic house. Diana and her daughter completely took that weight off my shoulders. She didn't just clean -- she transformed my home. Every room looked spotless, peaceful, and truly cared for. She went above and beyond in ways I didn't even expect. The attention to detail, the care she put into every corner, and the level of thoroughness was exceptional. Walking into my home after she finished genuinely brought me relief and even a little emotion. It felt like she gave me back a sense of calm during a time when I really needed it. I cannot express how grateful I am. If you're looking for someone who is not only incredibly good at what they do but also dependable, thoughtful, and truly committed to helping their clients, Sol & Sage Cleaning is the one. I will absolutely be booking her again, and I recommend her wholeheartedly to anyone who needs a cleaner they can trust. She gave me peace of mind when I needed it most -- and that is priceless.

Estela's Housekeeping Service

Estela's Housekeeping Service

(24 reviews)

Estela's crew was like a cleaning army. (Used them for a deep cleaning before listing our house for…read moresale.) Got right to work after a quick walkthrough, and didn't stop until finished (we still provided some snacks & sodas--it's hard work). Estela responded quickly to texts and gave a firm quote. Her son stopped by to check on everything. I did not know there was an extra charge for the oven as ours was pretty nasty, but because I had mentioned it in my initial request, and she forgot to inform me then, her son was willing to include it anyway--so I thought it a fair compromise to give half the extra charge, and they were cool with it. The cleaning crew did an amazing job with the caked-on soap scum in the shower and another tub, dusted just about everything. Missed just a few minor spots but that was on me because they gave me the chance to walk around and point out anything that was missed. Make sure you tip the ladies if you're satisfied (totally unsolicited; just the way I was raised--treat people the way you want to be treated). Great service and I would recommend them! [Edited to correct spelling.]

EXCELLENT Housekeeping service!!!! Friendly, professional, and PHENOMENAL work!!! Scrubbing even…read morehard to get to places and areas you might not see unless you bend down---they cleaned it ALL and it smelled nice and they had a team that worked together to get it all done in a reasonable amount of time!! I was beyond impressed. HIghly recommend!!!!!!

SPOTless Cleaning - homecleaning - Updated May 2026

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