Great service and products. They are very helpful and patient. I've had full service installs and…read moresupport for a project I did myself. Britney and Mike were great!

From the owner: We are a Family Owned Business that has been serving Georgetown since 1980. From the softest…read morecarpets and durable pet-friendly waterproof luxury vinyl floors to traditional tiles and gorgeous hardwood and laminate options - we have the selection that will floor you. Come see us for all of your decorating needs, paint, flooring and blinds.

This is a great company, great store and a great team. I would gladly recommend them to anyone…read morelocally looking for a floor renovation.

I requested quotes here and from Lowes, and LL beat the quote by charging 2 grand less than Lowes!…read moreAnd I am extremely happy with my new flooring! I had it put in every room in my new house except the kitchen and bathrooms, and will definitely be calling on them to do the bathroom and kitchen in the near future. They were polite, knowledgeable, and fast, even during the pandemic! Pat was great at explaining things as was Kyle! They will be my go to for flooring and I highly recommend them. Their prices are much lower than Lowes and Home Depot and they have a much bigger selection, also. Love this place!

You can tell the difference between a good company and a great company by how they handle problems…read more After an initial miscommunication Roma Tile staff stepped up and worked with us to solve the problem , in a timely and professional manner. The installation was done professionally and beautifully. I would highly recommend Roma Tile & Marble. Merry Christmas and Happy New Year to all of the Roma Tile staff. Don and Bonnie

I have used Roma's Tile for my kitchen and two bathrooms. The tile and counter top marble is nice…read morequality. With each job they made mistakes; delivered wrong marble counter top for my master bath & the backsplash for my smaller bathroom was delivered broken. As the customer I was understanding and did not complain; both issues were made right. When ordering the tile and marble for the smaller bathroom my initial customer service was very good. The sales/estimator figured my order using my contractors measurements. The contractor has been in business for years and was highly recommended. The tile for the shower walls are a standard white subway tile. The 3 star review was given because there was 2 full unopened boxes and a 3/4 full of subway tiles leftover after the job was completed. My contractor commented that it was unusual to have so much left over. It's a lot of tile. He suggested I return it for a refund minus the restocking fee. He stated it's a very popular tile that reselling it Shouldn't be an issue. When I tried to return the 2 unopened boxes of tile I was told there was a 30day return policy. I have the original receipt and signed proposal it does not state the return policy. I was never told about the return policy by the sales/estimator. Purchasing the tile was based on her estimate not mine? It was not in the 30 day period because I waited on the contractor who got stuck on another job. Tile is not perishable and Roma tile still has this tile displayed in their showroom. It's not really about the money, it's not a huge amount, it's about customer service going both ways. It's a lot of extra tiles sitting in my basement, what a waste!!

Excellent customer service Installers were polite and on time. Nice showroom and good choice of…read morecarpet and hardwood.

We had a very bad experience with National Carpet last night. They still have this business model…read morethat demands you decide right then to give them the contract. They show you a crazy high price, but then "a just for you" price that is much less...IF you give them a bank check or cash deposit When you decline, they call in for a better price. When told that we will not be pressured, they assume it's the price, not the bad practice. I had to scream at him to finally live my home. NO means NO! This a.m. got a fresh estimate for 1/3 the original estimate...NO! It was like Dr. Suese "Green Eggs and Ham...I would not like you carpet in a box, I would not like it with a Fox! Stay away from them.

I appreciate how patient and helpful the employees here have been on both occasions when I needed…read moreto pick out flooring for my house. It took quite a bit of time for me to wrap my head around the different types of wood flooring options and understand which would be most suited for my home, and I had a hard time making up my mind. It is an overwhelming responsibility to be faced with, and I did not at any point feel like I was annoying the guys who helped me, even though I was sort of going around in circles at times and had to ask them to re-explain some things until I got it. I would recommend this store. They have a really nice selection and have been very helpful to me.

Hired them for a new hardwood floor install in one room and refinish of 4 additional rooms. The new…read moreflooring matched perfectly. Everyone was helpful and professional. Cleaned up after and we're always on time. Definitely would recommend and use again in the future!

Sal was the gentleman who installed my carpet going down my celler stairs.He did a an amazing…read morejob.He cleaned up after the job was done. That was a plus///. We had a friendly conversation all the time he was here. Made me feel at ease.Sorry you were late for supper Sal.

I highly recommend Bill's Carpet. Our carpet is beautiful and installation was great. Bill came…read moreover and brought a sample of our carpet choice so we could match it to our walls. He measured and called with estimate that afternoon. Installation was great. Sal was friendly and professional and did an outstanding job removing the old carpet, padding, and staples. New carpet looks wonderful. We are extremely pleased. I would definitely go back to Bill's for any future flooring needs.

My very worst nightmare of how badly my hardwood floors could turn out happened when I hired Mike…read moreand his company to refinish my hardwood floors!! I found him to be very unprofessional, becoming highly defensive and verbally aggressive when I attempted to get him back here to fix the mess that they made of my floors and I do have recordings of that. He attempted to buy me off with $500. I heavily documented with photos the poorly done work done by Mike Dem. and his crew..

From the owner: Don't Cover them, Discover them ! With New York Custom Hardwood Floors, we will bring the beauty…read moreand life back into your worn, dull, scratched and damaged hard wood floors. We also install finished and unfinished wood flooring. Please visit our website for some of our most recent work.