This was our third or fourth purchase from this company over the last 25 years or so in like the…read moretimes before we left feeling that we were completely satisfied and well informed about our purchase. The sales person was a delight to deal with, she had good product knowledge and gave us the information we needed to make a decision. The highlight of the deal, was the delivery! These two fellas showed up at the appointed time and were quickly unpacking and installing our new furniture and they even removed an old piece of furniture. After all these years of doing business I just don't see the point of shopping around because this place is where service lives.

We ordered a number of pieces for our new, downsized, apartment. There were two gentlemen who…read moredelivered the furniture to Timber Banks on April 18, 2026. While I don't remember their names, they worked extremely hard to get the furniture set up and, in a few cases, put together. We have had many deliveries in our lifetime, but these two men were head and shoulders above everyone else who has ever delivered anything for us. We are more than pleased with the furniture and so very thankful for the two men who delivered it.

I stopped in today and they were super knowledgeable and helpful. They have a huge selection of…read moreantique and new rugs and deep expertise that they're happy to share.

Knowledgeable and not pushy. I went there to have a couple rugs cleaned. The guy was extremely…read morehelpful and helped me make an educated decision on what was worth saving regarding my rugs and was not.

We have bought two oriental rugs in last month. Franks is fair and very nice to deal with along…read morewith his two assistants. Very patient and absolutely LoVE what we ended up with. Strongly recommend them.

From the owner: Jacobsen Rugs specializes in hand woven carpets. We carry traditional, transitional and…read morecontemporary designs in a wide range of prices. We also carry a small but unique variety of furniture. This changes all the time, but it often encompasses small trunks to bookcases, coffee tables and dining room tables and chairs. If you have some carpets that need to be cleaned. We also clean handwoven and synthetic throw and carpet sized rugs. Plese feel free to call us for an estimate.

I have waited nearly 2 years for a large order I placed. I figured part of the wait time was due to…read morethe stress of the pandemic. Now I've been trying to get in contact with anyone who works at Home Decor and no phone calls seem to be going through. Any attempts at correspondence fail. I paid for my order 2 years ago and have not received any piece of furniture. Do not do business with this company.

Do not shop for furniture here, I've been waiting for 2 months for my furniture. The Worker said…read morethey would call in a week to let me know what furniture they get in stock and I never received a call. Now all of a sudden it's closed again and none of my calls and emails are being answered. The place seems fishy

Quality custom rugs, tiling, and flooring. LVT (luxury vinyl tile) best in the area. Will go far…read morefrom Rochester for service. Tony & everyone there will go above and beyond to make sure you are happy and get what you paid for. You won't regret it can't wait for my next custom rug I will be ordering in July for my new apartment. Thinking circle rug for the family rug with a unique pattern.

The fabulous customer service is a great win. Tony provides skilled help. Large selection of…read morecarpeting. He made hall runners for us and steered me to just the right choices.

ABC nearly doubled their prices. ive used their services…read morejust 3 times. the first 2 times were good- the carpet looked nice and they protected my furniture with raisers. Today, they didn't use furniture protection AND the cat urine smell was just as strong after they were done. I can clean pet accidents with Folex (amazing stuff) but thought a professional clean would be better. I refused to pay the $497!!! Will not be using them again.

I have used this rug cleaner for years and just recently brought in my rug for cleaning after dog…read morewas sick. They checked my rug with a special light and found she had been sick on it a total of three places. Just picked it up and my pups were thrilled to have it back. It smells clean and looks nearly new. The lady who waited on me carried it to my car and then invited me in to look at other rugs available for sale. I am seriously thinking of buying one for myself! You can see most of the ones that are displayed in the store on their website. Do yourself a favor and check them out if you need your area rug cleaned

I always find so many good value items to buy. Yesterday was tea bags, Halloween candy, dishtowels,…read morecoloring book, markers, anniversary card, pot holders! And it all came to a bit over $10!! Yes there are some items that I buy, I'm not happy with, but for the price I can't complain. Great items for decorating for any holiday.

This was actually a really nice store. It was really busy I think because it's getting close to…read moreChristmas time, but they have so much stuff here. Everything is really fun here from decorations, to little gifts, to household items. Now this may seem strange but they had the most insane collection of Bobs Red Mill products....and for less expensive than the stores. I couldn't believe it so I had to get some. I don't know why they were os cheap but it tastes just as good as if I bought it from a grocery store. I bought other little things at a low price, house lights, a dog blanket and a nutcracker. I love this store, even though things are cheap you can really spend a lot of money here. The check out lines looked crazy but we went really fast. In addition the people there were really nice.

Spent over 4k on a livingroom sectional. Never told it was non returnable even after emphasizing…read morehow worried I was about comfort. After sitting in it for several hours I am mortified at how uncomfortable it is. I would have NEVER spent 4k+ on this furniture if I had known it was non returnable. This is fraud. Buyer beware when dealing with this company.

They make delivery promises and don't follow through. When delivering our mattress they said our…read moremattress cover would arrive in two days. After two weeks we went back to the showroom and they told us they wouldn't be back in stock for a couple more weeks. We canceled the item and bought one at Walmart for half the price. We ordered lamps from the R & F website. They promised delivery in 3 days or less. It took a month for them to deliver the balance of the order after multiple phone calls and a complaint filed with the better business bureau. They also scratched our hardwood floor while delivering our bed. They pinched the power cord for the adjustable bed between the base and the bed platform. It would have shorted out once the insulation wore through. I have never dealt with such a poorly managed company in my life. I'll never buy from them again.