I have enjoyed my appointments with the doctor. I really felt cared for by the nursing staff that…read moreis always quick to respond to my calls and questions regarding my healing and care for last several visits. I am made an appointment my doctor I saw physicians assistant. The physicians assistant was absolutely super.

I wish I could give a 0! Awful experience. I was told my insurance would cover the visit and I…read moresubmitted my insurance info. A tight quad and hamstring, I saw Dr. Shin August 2025. He gave me a script for an anti-inflammatory AFTER he told me I'd probably need an MRI and possibly back surgery, even though I had no back pain. He said the same had happened to him...no pain...back surgery. With PT and my chiropractor, my problem disappeared. Three months later I received a statement reflecting payment by Medicare and my supplemental, but showing I owed the full amount. I called the billing dept., spoke with someone who told me they're having a problem with their billing system and I owe nothing. I have been receiving text messages demanding that I have an outstanding balance. I've left 3 voice messages for the billing dept. and have not received a return call, but continue to receive text messages, even on Thanksgiving Eve, when I know I won't be able to reach anyone. I've just send an email through their website. This is obnoxious. I will never return there.

Dr Vitolo is awesome! I had ACL reconstruction of the knee along with a meniscus tear that he fixed…read moreand I could not be happier to be on the road to recovery! The staff is amazing and friendly and made the entire experience so enjoyable. Dr Vitolo is so kind and knowledgeable (obviously) and down to earth and easy to talk too! I felt super comfortable in his presence. His assistant Steve is also wonderful. They really take their time with each patient and explain everything fully! I would recommend (and have) their office to my family and friends! His specialty is knees and shoulders. Don't live in pain if you don't have to! Consult with them and get back to your normal activities!

My history with Dr. Vitolo goes back to 2013 and 3 surgeries later the results have exceeded my…read moreexpectations. Both my left (2013 surgery) and right (2016 surgery) triceps tendons had to be reattached by Dr. Vitiolo and I can say that I have not lost any performance after my recovery. I am very active and live a bodybuilding lifestyle so being able to have fully functional limbs are very important to me as it would be to anyone. In February, 2017, my knee suffered a serious tear to all 4 quad muscles and tendons at the left knee joint. My surgery went exceptionally well and am making great progress. Thank you Dr. Vitolo for the excellent "craftsmanship" as a surgeon. I truly appreciate your talent and thank you for bringing me back to my full physical self.

Absolutely wouldn't recommend this facility to anyone. The first call I made to them I was "put on…read morehold" to listen to one of the receptionists gossip about her exhusband. Then I had the pleasure of speaking to Nicole who was extremely rude, and I asked her to call the office that recommended me to them before calling in insurance due to the severity of the situation. She then proceeded to lose her temper and said " find somewhere else to go". Injury requiring PT is stressful and upsetting enough, then to be treated like this when trying to make the steps to get better is absurd.

This establishment has highly qualified and experienced staff. My results were excellent!read more

I am recovering from my second (left side) Anterior hip replacement. My surgery was at the end of…read moreFebruary 2026. I wanted to use my regular PT place SOS on Sparta Ave and I was saddened by the news that the SOS would be closing. They were terrific and helped me with my left knee and right hip replacement. I needed some assistance with how my left leg was feeling after the hip replacement. Since my left knee has minimal range of motion doing certain types of exercise is very cumbersome and difficult to do to the fullest capacity. In addition, I was still within my 3 month recovery period with restrictions of some movements. I felt since I knew the routine from my other surgery I did not go to PT immediately. I was experiencing roving cramps and aches at unusual times, sitting, reading a book in bed, etc. This type of ache and pain was arbitrary on the outer left side of my left leg and my front shin, in addition those areas were as hard as a rock. I was healing from the surgery but my leg muscles were not happy and my Doctor advised that I go to PT for some Deep tissue treatment. I started around April 21 at Kessler with Tyler Suruskie, DPT, and was very happy with his attitude and his guidance. On May 18th I was sidetracked to the manager, Matt, who informed me he was going to perform another evaluation. I thought that was strange and that he was a bit over the top as he talked constantly about his experiences, his surgeries', his recoveries his family how he and his wife (a doctor) were in the Military, his vacations with his kids rock climbing while he was recovering from one of his surgeries and on and on and on. I was not comfortable with him but did not protest and he proceeded to basically attribute my situation as my fault!!! -He told me my hip is our of alinement because I don't have the proper posture when I sit. -He told me my right leg is is shorter then my left leg and that is why I am having these pains. -He then jostled me by twisting me to re-align my hip and it was fixed! -He had me do some movements then held my ankles, did this a few times and WOW my leg was normal again. Then POKED and Prodded my back and back side telling me THAT that is the area causing the problem, to say the least I was upset and getting mad at his delivery and rudeness all the while smiling. When I left I want really upset. Then I returned on Wednesday to find out that my "CARE PLAN" was changed by Matt and he instructed Tyler to follow that plan as if Tyler was incompetent. So Tyler followed the instructions feeling awkward and then proceeded to question IF I was exercising at home? this came across as if he was instructed to question me. YES and we discussed it already, then he pressed on by asking how many days, and how long as If I were being interrogated. Tyler was being as nice as he could as he too was thrusted into this change by Matt the manager. I was also told they were going to reduce me to two times a week and soon will DISCHARGE ME! I didn't understand what was happening at that point, feeling insulted by the previous visit and being informed soon to be discharged as IF I was some type of fraud that I really didn't need to be here!! At that point I said discharge me after today and Tyler had to tell that he couldn't continue with new treatment as it wouldn't benefit me for the day. I got up (disgusted) went to the front desk asked them to cancel the rest of my appointments and left. Upset, angry and confused AND still needed to figure out how to keep me in good health at home. i contacted the regional manager and continue to wait to hear from him on what happened. I give Tyler a very positive grade/comment but felt the Matt the manager over extended himself in a rather aggressive way and his delivery was less than kind. if youmgo, you have to evalulate for yourselves

From the owner: Experience the power of physical therapy with Kessler Rehabilitation Center. Our physical therapy…read moreteam will design an individualized plan of care that aligns with your specific goals in mind. Through clinical experience, ongoing education and clear communication with our patients, our physical therapists will give you the tools necessary to successfully heal from aches, pains or injuries and get back to what you love. We are proud to serve your community and are committed to providing an exceptional experience that promotes healing in a safe, compassionate environment.

I have been hear a number of times for various therapies. They are fantastic! Scott and Christina…read moreare just the best! Can never say enough good things about them and their staff!

I can't say enough about this business. Scott and Christina are absolutely wonderful. They give…read moreeach patient individualized care and really give their all.

Very professional and extremely knowledgeable staff. Joe Allison helped me to get back on the road…read moreto wellness. It's a process, but they really know what they are doing. Thanks to all the staff members!

My husband and I have used Drayer far more than each of us would want. However they have never…read morefailed us. We bring our rotator cuffs, knee replacements and a host of other ailments and they are all treated wonderfully. Then we go on our way to trip or fall or break or tear something else. I have had difficult surgery involving a combined ankle fracture and a leg fracture. This is my "best" injury yet. After 3 visits I had a problem for the first time. I should have called right away but failed to do so. I finally spoke with Joe and all has been quickly resolved. He is extremely knowledgeable. He always aims for the most professional care. We will make some adjustments. I really can't imagine where else I would go other than Drayer. They are my point of care and always will be.

Although Dr Braddish is a good surgeon his bedside manner is horrible. His nurse follows suite…read more They do not tolerate questions. The office staff is ALWAYS frantic and I have been put on hold for at least a 1/2 hour more times than I can say. I always feel like I'm bothering everybody in the office .. even the nurse and doctor. I'm supposed to be in their care? I will never go back.

Every time I have an appointment at this office they are running over an hour late. It should be…read morethe practices responsibility to call the patients prior to there appointment to let them know NOT to come in at the scheduled time. Horrible consideration for patient's time.