Went to pick up an item & was met with complete hostility & disrespect. Honestly didn't realize the…read moreprocess to pick up this item & the (what I am assuming to be the owner) started going off how this has been a problem for the last three days for him. This is literally within a minute of speaking with him. Stress on the job doesn't give you the right to treat customers with complete & utter disrespect. Needs a course in Customer Service pronto. Woule never recommend or return.

A friend and I went to get 3 pairs of skates sharpened at Boulton's Replay Sports today. When we…read morebrought the skates inside, we immediately noticed the strong smell of smoke - its obvious the owner is a heavy smoker and smokes in the store, regardless of the fact that this is against the law. We felt bad about this because there are lots of children brought into the store regularly (although we didn't have any with us). We were told it would take 20 minutes to sharpen the skates. We had some other errands to run, so we were happy with that and left to do some other shopping. We came back about 1.5 hours later and were approached by one of the owner's sons. It was obvious the store was very busy at that point, but the owners son treated us right off the bat like we were inconveniencing him. He said he would go back to check if our skates were ready. We waited patiently about 20 minutes and nobody came out to tell us what was going on. So, I walked to the back of the store - in an area where there was merchandise. The door to the back was open and I could see the owner and the son sharpening skates, but couldn't see which ones. I did not enter the back, I stayed in the public part of the store - and I asked if they knew how long it would take for our skates to be ready. The owner's son was shockingly rude, actually raised his voice and in an angry tone said "I'm doing them right now!". I walked back to the front of the store. The other son came to us and told us that there had been a delay because we had brought our skates in a bag (one of the fabric grocery bags) and it was awkward to get the skates out of the bag. He said at the point that they were going to do them,"100 people came in wanting sharpening". I said "that's why they didn't get done? Because we brought them into the store in a bag?" He said "yup, then we got busy and we had to do the other skates first". (don't even ask me to explain the rationale behind this. Its lost on me) When I receive rude or bad customer service, I make it a point to remain calm and not return rudeness. However, I was so shocked, I felt I had to say something. I said calmly that I didn't feel we were receiving very courteous service. I was promptly told by the owner that I wasn't very courteous for coming to the back of the store and wanting to know when my skates would be done. At that point, I disengaged, we paid for the services and left. As we were walking out of the store, the owner said loudly enough for us to hear (as we were obviously meant to hear) "this is why I don't want to be in customer services anymore!" Needless to say, we will never return. (I've since been informed that the SKATER'S PERFORMANCE in Bradford does a great job at sharpening skates AND they are polite). As we were paying, we were arrogantly told by one of the sons that nobody sharpens skates as well as they do. While I'm sure that isn't true, even if it was, that doesn't give them the right to be rude and blatantly angry with their customers. Worst experience ever!

Great prices / worst service Went in to find a new pair of…read morerunning shoes only to receive little to no assistance from the staff who clearly knew nothing about the different kinds of running shoes and struggled to find 2 matching shoes of the same size. Its clear that whoever owns this place only hires women as I no males associates were seen in sight, just teeny bop girls who check cell phones every time they visit the back of the store. Not hating just pointing out the obvious of bad management.... Eventually I got what I was looking for and got a good price but at also the cost of a little bit of my sanity, not impressed but a little disappointed.

Sandals were way over priced even for an outlet store. Identical shoes but different colours were…read moresold for cheaper prices

I purchased a number of garage cabinets being the first time I purchased from NewAge. On receiving…read morethe cabinets I found the craftsmanship, the quality and value was second to none. I was honestly surprised of the detailed quality of cabinets and moreover the thought rendered and engineering of each cabinet. Virtually every aspect of putting the cabinets together were thoroughly thought through and made assembly a breeze All that said New Age Customer Service were phenomenal. Think of it, a customer service department that not only answers emails but actually thinks ahead and makes recommendations to better the experience. I actually was asked if I'd like a refund for an inconvenience. The customer service are as phenomenal as their product line. This was my first purchase but assure you it will not be my last. I'm now looking at their outdoor product line. New Age has set a new and very welcomed standard that other retailers should follow.

I want to share my experience with this company: I ordered…read moremany products to build and outdoor kitchen and received the shipment. But my contractor could not install it due to some unforeseen circumstances. When we opened the boxes months later we noticed that the refrigerator was missing. I did not expect anything from the company since it was my fault most probably that I did not check the shipment correctly or the refrigerator was stolen or something else. I still contacted with the company just to ask them if they could check if they sent the item. They checked and confirmed that it was sent. But surprisingly they sent me a replacement free of charge as a compliment. The customer service by BHARATI was very timely, effective, courteous and responsive. She called me and sent emails enough times about this ticket and for other purchases I placed later and a couple delivery problems. I don't know about the products' quality or durability as they are still not installed but I am very confident if I have further problems the company will stand by their products. Overall, great company, greater customer service and greatest representative.

How come that your not giving tracking order on my order, it's been 2 weeks and no update for the…read moreshipping of my order, it's so sad, I hope it's not scam

From the owner: At SWIFT we specialize in providing premium e-scooter, e-bike, and EUC repair services. Trying to…read morefind a new ride? Give us a ring and one of our techs will find the perfect scooter for you! We are located at 80 Miller Street, Toronto. Our prices are unbeatable in the GTA, we match prices and offer warranties on all our repair services.

I needed a rear fender for my bike to go for a ride in the wet, so off to Cycle Solutions I went…read more They had the perfect quick-attach fender for my mountain bike for $20. Service was quick and friendly with a minimal amount of waiting in the rain curbside. I'm looking forward to going inside soon and perusing the aisles of this store!

I brought my bike for a tuneup but after few days of using it the rear tire was loose ... good…read morething this happened when I am carrying my bike down using the stairs because the elevator is not working. I tried to contact Cycle solutions immediately but they didn't respond... this is the second issue I had after tuneups..the first one was a loose brake pad! Now I learned my lesson!!! I will never go back there again!