This place is reasonable, friendly, helpful, courteous, and they know their business. I took a rim…read morein for repair and it was promised within a week, but because they had to order parts, they called and made me aware of that. When the rim was done, I received a phone call, letting me know. THAT is customer service!

David was an absolute joy to work with. He was professional, knowledgeable, and flexible. He set me…read moreup with the perfect bike over the phone, and assured it was in perfect condition by the time I picked it up. The bike was in better condition than the pictures! (I bought a used bike). I highly recommend this store!

I have had many repairs to my bikes here. They are always helpful and prompt. Fair prices and…read morefriendly service.

Miles was really knowledgeable, helpful and kind. He put two new tires on my bike and answered my…read moreendless questions happily. He also gave me some much needed advice on a few things including my options as far as lights for my bike. My bike ended up needing some more work the next day and the owner actually came to my apartment within minutes of my call to the store, to do the work since I didn't have a ride to the shop. You can't really ask for better customer service than that. That would never happen at one of those giant sporting goods stores. I was so grateful he took the time to help me get my bike back on the road asap, he clearly really cares about his customers. They have beautiful bikes, all the accessories you might need, and a repair shop. Highly recommend.

Dude went above and beyond to make sure I got my repaired e-bike on time. Solid work, sweet and…read morelegendary cats.

Went in to get a seat and talked with the owner for probably an hour or so, such a chill dude, wide…read moreselection of parts (good parts), he carriers good quality parts from good quality brands. I picked up a pivotal seat and seat post for my bike and I will 100% be coming back for anything else that I need.

Fast and friendly - fixed my adult trike quickly and I shopped for bike accessories while they did…read more Nice people - highly recommend!

I was given a RAZOR scooter that did not run. Finding anyone to fix this scooter was a nightmare…read more I finally texted with Don of Charleston E Bike Repair, and he gladly saw me within two days to leave the scooter with him. Later that same day the scooter was fixed and I picked it up. It runs great and with fun. Don is very personable and easy to talk with. He totally explained what needed to be done. He is a total professional who know E Bike Repair completely. He is quickly available for E Bike Repairs and works with all brands. I was fortunate to find Don, and it paid off. I recommend his services 100%. He is well worth your visit with any E Bike problems.

Wow. Where do I start. My wife and I drove 2 hrs to visit Electric Bikes of Charleston. They…read morecarried a good selection of Velotric which is what I wanted. Met Brooke in the shop and she was incredibly helpful. She offered a test ride which I accepted. Drove back home to think about it some and changed my mind and decided on a different model from Velotric. After some REALLY fast email relies from Brooke, we drove down there and made the purchase. This shop is so helpful and Brooke was really patient with my dozen emails. If they carry the brand you want, this is the place to get it. Thanks to Sam (I think that was his name) also for mounting some accessories and helping wedge the bike into a CRV!

I was extremely disappointed with the service and communication at Blue Sky Endurance…read more I initially brought my bike in when no mechanic was available, so I was told someone would follow up with me. On August 10, a mechanic inspected the bike and quoted me the following: Rear derailleur: $35, plus $40 for installation New chain: $20, plus $20 for installation One bent spoke: $40 for repair and installation I was told the work would take approximately one week. However, I did not hear from Aiden, the manager, until August 18--more than a week later. At that point, he gave me an entirely different estimate of approximately $400 and suggested I might need to purchase a new bicycle. The lack of consistency between employees was concerning. The drastic increase in price, combined with the delayed communication, left me feeling as though I was being upsold rather than receiving a clear and reliable assessment. I declined the service, picked up my bike, and took it to Trek Bicycle in Mount Pleasant at Oakland Plantation. They had three mechanics working and immediately placed my bike on a stand to evaluate it. By the time I arrived home, they had sent me a professional work order, a courteous text update, and a total quote of $173.54. The mechanic also told me the bike would be completed by the end of the day. The difference in professionalism, communication, price, and turnaround time was remarkable. If you are looking for dependable service, fair pricing, and clear communication, I recommend exploring one of the other bicycle shops in North Mount Pleasant.

Hey I stumbled upon this high performance running, cycling, hiking store off of Coleman in Mt…read morePleasant, SC and it did not disappoint! I was looking for better than average waterproof shoes for my son. Most of the traditional brands are very heavy weight wise. This staff is very knowledgeable and was able to help us decide on the brand which are ON that are Swiss made! Plus they looked on line since they were out of the color we wanted and ordered it online without any up charge! Great Customer service you deserve 5 Stars for going above and beyond!!

We rented a couple of bikes for a long weekend in Charleston and we found them very easy and…read moreaccommodating. They're quick and responsive and work very hard to make sure you enjoy your rental.

I had a great experience with Charleston Fitness Equipment from start to finish. I needed a…read moretreadmill serviced and also moved up a flight of internal steps. I called on a Monday and they came out the very next day. The team was upfront about the pricing so there were no surprises and the cost was reasonable. They worked quickly and carefully on the treadmill. I felt at ease because they clearly knew what they were doing with the dis/reassembly. The team was upbeat and friendly and I wasn't worried about having them in my home. They even stopped to love on my dog which is always worth bonus points in my book!

Dan was great to communicate with, and extremely helpful. I lined up a service on my treadmill. The…read morerepair man was amazing. As he left he asked if I was told about the service charge (which I was not), BUT what's right is right & I paid the $100! He said it could be applied to repair or purchase. HA! When I received the invoice, I also asked for the cost of repairing. That was sent over...and I then asked if the $100 would be deducted from that. Guess what? It's not applied. Waste of time and money. I ordered a new treadmill online (on sale!), with free shipping, AND for the same cost of the repair!!! Yes, shame on me for not asking. But I have always been typically told what to expect for a service charge (washer/dryer, AC, etc repairmen).