1. Spoil Me Rotten

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Key West, FL

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Spoil Me Rotten

3.8 (63 reviews)
Closed • 10:00 am - 6:00 pm

Services - Spoil Me Rotten

Applying hair extensions

Haircut

Hair styling

Spoil Me Rotten Photos

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Nasty, aggressive salon worker
Jennifer K.

I reached out regarding removing hand tied extensions. I was speaking with Tina about her cost and availability - she mentioned she was $120/hour which made me nervous because they take 5 minutes to remove, which made me feel she was lying about her experience with removing this type of hair and was thinking it would take her multiple hours to "figure it out". So I clarified, because in the past salons have told me "removing NBR is $100" and didn't mention the "hourly". I don't mind paying for someone's time, it's not a cost issue. If I was cheap I wouldn't have $3,000 hair extensions.... My concerns were confirmed because she got defensive and nasty. Calling me a "Karen" for simply asking two questions about a service. Clearly she was insecure about her inability to actually complete the task. I know as women our hair is important! I would absolutely avoid this place. If she's going to lie and be nasty to me, I can't imagine what she would do to someone's hair during a cut or color!

This is the "highlights". It's a patch of bronze then uneven colors.

BEWARE - This place is the worst salon I've ever been to. First, the employees are so vulgar and very uneducated on how to provide a good experience. Second, I went in for a treatment to relax my curls and the stylist I was with was explaining me everything, but this other person Erica got in the conversation pointing how it looks like I don't take care of my hair (very disrespectful because she's assuming - she doesn't know anything about my hair care routine) and that my curls are beautiful and I should just get a haircut and highlights (after saying my hair isn't looking healthy, she recommends highlights). I'm sitting already annoyed and just silent and thinking how these people are so rude and that this is the norm here. I can't believe this place is real. I ended up deciding to get the highlights and just leave my curls. Amaya the stylist working on my hair was being bossed around on what to do on my hair and she seemed really annoyed. In the end, the highlights were so horrible, it's multi colored and not even, not natural and in patches. TERRIBLE. I told them that I didn't like it and that I wanted to get it fixed because it was just bad and Amaya said to come in on Monday to get it fixed because at that point I also told them I wanted to leave already, I was upset because of everything that had happened earlier and the final result. When Amaya said to come in on Monday to fix it, Erica stated that it wasn't safe for my hair to be bleached again only 2 days apart, she said to wait 2 weeks at least, and then Amaya said I could do it and that she was going to consult another stylist. They admitted their bad job. I paid $411 + $40 tip that I was pressured into leaving. I called another hair professional and explained what happened and they advised not to go back. I submitted a dispute with my bank for a refund because I didn't even want to go back or talk to these people after reading the reviews and how they mistreat and abuse their customers and threaten with calling the police and get so defensive because they know they are wrong. Then they had the audacity to call me insulting me saying I do this often and that I'm stealing from them and calling me a poor baby. Please, BEWARE of this salon AND DON'T TRUST THEM with your hair. Vulgar, uneducated, unprofessional and unethical.

Spoil me rotten with Marcus!

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Photo of Anna B.
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3 years ago

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6 months ago

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4 years ago

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2 years ago

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2 years ago

Erica did a great job on my wash and blow out. She was friendly and efficient. Reasonable prices as well.

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1 year ago

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3 years ago

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3 years ago

My girl Erica is fun and professional. She always does a great job trimming and styling my hair. Thank you Erica!

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6 years ago

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6 years ago

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7 years ago

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7 years ago

Candice is amazing! I've had so many compliments on my hair since I've started going to her! She is very personable and knowledgeable!

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9 years ago

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8 years ago

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7 years ago

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5 years ago

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10 years ago

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9 years ago

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9 years ago

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10 years ago

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10 years ago

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14 years ago

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11 years ago

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10 years ago

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12 years ago

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7 years ago

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Page 1 of 2

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Review Highlights - Spoil Me Rotten

“Tina did my Brazilian blowout and not only did she do an amazing job but she also is such an amazing person!”

Mentioned in 23 reviews

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Key West Nail lounge - Scobby and Suzie

Key West Nail lounge

3.9(127 reviews)
0.5 mi
•$$

Everyone is so nice and helpful! Very accommodating, and relaxing! Definitely recommend! And not to…read moremention prices are reasonable!

Dear anyone that may be helpful…read more I am writing regarding the gel manicure I received at your salon on 7/7. I wouldn't be taking this to the level I am if I wasn't treated poorly on the phone. During my appointment, the technician used an electric file directly on my natural nails after removing my previous gel manicure. As someone who had only had a gel manicure once before, I trusted your staff's expertise and did not realize the amount of filing being done was abnormal even though it was burning me. Following the appointment, my natural nails became extremely thin, soft, and painful. (the same day) They now bend easily and are tearing down toward the cuticle. Because of the damage, I cannot safely have another manicure performed. When I called to discuss the issue, as I am not local, I requested a refund with proof of damage. Instead of addressing the damage that had already been done, I was told I would only be offered a redo. That a refund isn't part of their policy. Given the condition of my nails, another service was not an appropriate solution. I also found the way I was spoken to during this interaction to be unprofessional and upsetting, especially since I was only visiting the area to celebrate my birthday. I have documented the condition of my nails with photographs and am continuing to do so. If necessary, I will also seek medical evaluation for the damage. I am requesting a full refund of 80 (70 for gel and 10 for tip) within 10 business days of receiving this message. If this matter cannot be resolved, I am prepared to file a complaint with the Florida Department of Business and Professional Regulation and consider pursuing reimbursement through small claims court for the cost of the service and any additional damages supported by documentation. I hope we can resolve this matter amicably and without further action. I have photo proof.

Photos
Key West Nail lounge - The end result. Just ugly.

The end result. Just ugly.

Key West Nail lounge - Peter working hard

Peter working hard

Key West Nail lounge - Nails

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Nails

Spoil Me Rotten - hair_extensions - Updated October 2026

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