I took my cat there for the first time for urinary problems they rushed him in and took great care…read moreof him. The hospital was clean and smell good. The staff was very friendly and helpful and knowledgeable. The cost wasn't bad either. Thank you to all the staff at Corona Animal Emergency Center

Losing a pet is never easy, but saying goodbye to our beloved 16-year-old Pekingese was one of the…read morehardest things our family has ever had to go through. In such a devastating and heartbreaking moment, the staff and doctors at Corona Animal Emergency Center were absolute angels. From the second we walked through the door, they treated us and our sweet dog with the utmost dignity, gentleness, and profound compassion. They did not rush us at all; instead, they gave us all the time and space we needed to say our final goodbyes, explaining the entire process with so much empathy and care. While our hearts are completely broken, we are endlessly grateful for the tenderness and kindness the staff showed during our baby's final moments. They made an incredibly painful experience as peaceful, respectful, and comforting as it could possibly be. Thank you from the bottom of our hearts for the incredible grace and care you provided.

We are beyond grateful to everyone at Epic Vets for the incredible care they gave our sweet frosted…read moreface Kona Love. From the moment she arrived, we knew she was in compassionate and capable hands. A special thank you to Dr. Saaiman for her expert surgical care, and to Dr. Stenseng for the thoughtful follow-up that helped Kona continue to heal. We also want to recognize the amazing veterinary technicians who cared for her throughout her recovery. Your kindness, patience, and genuine love for animals did not go unnoticed. Watching your beloved dog go through something so traumatic is heartbreaking, but your entire team gave us hope, comfort, and confidence every step of the way. Thank you for treating Kona like she was your own. We will never forget the compassion and dedication you showed our family. From the bottom of our hearts, thank you. We are forever grateful.

I am extremely disappointed with the care my dog, Romeo, received at this clinic. Romeo had…read moresuffered a horrific attack from another dog that left the skin on his neck ripped off. During an already traumatic and emotional situation, we trusted this clinic to provide the best possible care and ended up paying upwards towards $5,000 for treatment. Unfortunately, the suturing was done very poorly, and we were concerned about how his wounds were healing. We decided to seek a second opinion elsewhere, and the other veterinarian confirmed our concerns and provided proper treatment. Since then, Romeo has healed well. No pet owner expects perfection, especially in an emergency, but we do expect competent care that matches the cost of treatment. Spending thousands of dollars only to have to seek corrective care elsewhere was heartbreaking and frustrating. I would strongly encourage others to ask questions and consider getting a second opinion if something doesn't seem right.

I wanted to take the time to leave a glowing review for Dr. Berschauer and his staff…read more We came into Healing Hearts around 8pm on 8/8 to unexpectedly say goodbye to our family dog, who had been with us for 13 years. I was devastated at the possibility that this was going to be the outcome, and Dr. Berschauer and his staff made the pain of losing a pet and all of the emotions that came with it feel just a tiny bit more bearable. Their bedside manner, the way they treated us, and especially the way they treated our dog meant so much to us. Moments like these are incredibly hard, and I'm just so thankful that this was the place we chose to go, even though there were other facilities much closer to us. We never felt rushed & Dr. Berschauer took the time to make sure we understood why he believed it was the right decision given our dog's physical state and the pain he was in. His kind words and the way the entire staff cared for us made it feel like such a peaceful transition for our dog. We left obviously heartbroken and incredibly emotional, but also at peace knowing that he was surrounded by us and was able to take his last breath peacefully. It never felt clinical or like we were just in a room waiting for something awful to happen. They gave us the time and space to say goodbye. Thank you so much to Dr. Berschauer and your entire staff. It meant more to us than you probably realize to have that time with him and to be there when he took his last breath. We will always be grateful for the kindness you showed our family during one of the hardest moments we've ever had.

I highly recommend Healing Hearts veterinary service They…read moreare kind and respectful I had to bring my cat Lou in a few weeks ago They we're honest with their assessment I really appreciated their honesty

What a wonderful resource to have a professional facility and a caring staffing available 24…read morehours/7 days a week, to serve our community's pets and their family members. VMSG located in San Juan Capistrano really understands how traumatic these unfortunate visits could be and they take everything into consideration. We had to bring our Cavalier King Charles in for 24 hour emergency visit around 1 am. We called ahead as they recommend, they answered, and upon arrival the staff was waiting for us, ready to take her right into treatment. The doctors and especially the front desk staff member, Lynne, kept us updated with the treatment process and prognosis and explained all of our options with caring and compassion. Lynne was very good at answering all of our questions and concerns allowing us to make the right decisions at the right time. We're very grateful that we were able to take our little loved one home afterwards to recover. This is a complete facility with all Diagnostics being performed on site including the CVCA Cardiology clinic next door. They provide clean restroom, beverages and even snacks in their waiting area for the family members.

I cannot say enough about the team at VMSG-OC. My 7 year old, 5 lb Yorkie Leo was rushed in on a…read moreSunday afternoon with severe HGE and septic shock... his blood pressure was so low when we got there they couldn't even draw blood. I was preparing for the worst. 4 days in the ICU, a plasma transfusion, around the clock fluids, pressors to keep his BP up, and a whole pharmacy of meds later... he is HOME and recovering great. They told me his kidney levels were dangerously high on intake and by discharge they were completely normal. I still can't believe it. Special shoutout to Dr. Seo who was working the day Leo was at his worst. He called me Monday afternoon to tell me to come in because Leo was deteriorating. I will never forget that conversation. He fought for my dog when I genuinely thought we were saying goodbye. And to Dr. O'Donnell who oversaw his recovery and gave me incredibly clear, honest updates the entire time, even when the news was hard to hear. They were transparent every step of the way, gave me itemized estimates before each new day. If your pet is having an emergency and you're in OC, go here. They have a board certified critical care specialist on staff (not every ER does) and it makes all the difference for cases like Leo's. Forever grateful to this team. They gave me my boy back.