Friendly staff, clean shop, and plenty of cute accessories for pets. I always end up buying more…read morethan I planned because everything looks adorable. Prices are fair, and my cat's new bed is her favorite spot now.

Baylie did an excellent job with my first-time to the groomer, very matted farm dog. We weren't…read moresure her double coat could be saved, but they worked their magic and maintained the long coat. Molly came out looking beautiful, relaxed like a whole day at the spa, and smelling clean. The crew was very responsive on Facebook, and I felt they took good care of Molly and me. I am so pleased. I wish I would have taken before and after pics.

Took my Chihuahua for a grooming appointment. His nails were barely clipped and his paw pads were…read morestill dirty. I sent them a message about it but no one ever called me about it. I won't go back there.

I'm extremely disappointed with how Petco handled my grooming appointment…read more This isn't about a missed time slot -- it's about misleading service listings, poor internal communication, and zero accountability when issues are escalated. I booked "The Works" grooming package for my dog Ruby online -- a bath, de-shed, and haircut -- as clearly listed on Petco's website. After booking, I received a message from a local team member saying they couldn't perform the service today and offered to reschedule. No problem -- I said yes, as long as we could still get the full package I booked. Then came the real issue: She followed up saying she didn't realize I needed a haircut -- even though I booked it through Petco's own system. After that, I was told no haircut appointments are available until June 27. That information should've been reviewed and disclosed before contacting me. Why offer an alternative date if you're not confirming whether you can actually fulfill the booked services? I then called Petco corporate to file a formal complaint. They couldn't reach a store manager or supervisor -- no one answered. This clearly isn't just a local glitch -- it's a systemic failure in how Petco handles scheduling, staffing, customer communication, and escalation protocols. Petco, if you're going to offer professional grooming services online, then: 1. Make sure your system reflects actual availability. 2. Review the customer's service request before calling them. 3. Don't offer new dates unless you've confirmed you can provide all requested services. 4. Ensure your store leadership and corporate support teams are actually reachable. I'm not just frustrated -- I'm concerned. If this is how customer service is handled for something as simple as a dog grooming, I'd hate to think how more serious issues are managed. Do better.

First time going here and loved my experience! Had some great things. The lady working was super…read morenice and I got two to see two orange cats so it was great! I have returned here as the prices were great and it's nice to shop local! plus i saw the orange cat again who wanted some love in the cat food aisle. absolutely recommend

I used the dog washing area. It was a lot easier on my back than the bathtub. It was easy to make…read morean appointment.

We got our baby girl Frenchie from these guys and it was a wonderful experience. You will meet the…read moremom and the dad of your new puppy, and the puppies are socialized from Day 1. Very reasonable prices (for French bulldog pups). Beautiful markings, ranging from pied to brindle to fawn. Would recommend to anyone in the United States looking for a new best friend.

This was the worst experience purchasing a puppy from a "breeder". Don't be fooled by good prices…read moreand well written emails. We payed for a puppy and waited for it to be delivered via ground transportation. Never hearing additional updates on the transportation process we assumed the puppy would be delivered to our home.... This was not the case. 6pm on a Monday after we both had long hours at work the transporter contacted us saying WE needed to meet him 3hrs away to pick up the dog by 11pm.... Um what?! Struggling to contact the breeder to get this situation corrected she finally returned my call after 7pm with a voicemail stating there was nothing she can do about it, we wanted the dog shipped quickly, why don't we care about the dogs health and safety, I'm a bad person, we are crazy people arguing about a 3hr pick up (6 hrs total late at night). Finally the transported and I agreed on an alternative day and pick up place but the breeder continued to be upset and argumentative. This breeder is out if her mind. She's in her own world. She has no consideration for the human in this relationship. After posing the question of fatigued driving and putting the safety if the puppy and us at risk she still didn't see the issue. She argued with me, she argued with my boyfriend and the poor puppy was stuck in a van somewhere in St. Louis. After everything she refunded shipping since she admitted the puppy wasn't supposed to be in that truck but a different one and was originally supposed to be delivered the following morning. Then thinking it's been resolved we wake up to an email stating she has refunded us our money and she's keeping the puppy! Don't trust Salt Creek Frenchies.

I would give less than one star if I could. I ordered a "quick finder" easy nail clipper for my…read moredog. Read ALL the instructions and practiced first to make sure I was not too close to the quick. When it showed green, I clipped. And there was blood EVERYWHERE!!! Had to take my dog to the vet to get it stopped. Contacted the company by phone and representative told me it could take 6 to 8 weeks to resolve and they would "email" me instructions about how to process return. There's been ABSOLUTELY NOTHING sent to my email so we've gone ahead and taken care of this with our credit card company. Not only was my dog injured but the representative on the phone didn't seem to care at all nor was she in any hurry to help me. Rest assured that we're NOT paying for this piece of crap. I guess I'll just hang onto it for now and if I don't hear from them, I'll throw it away. I will NEVER use this company again and will tell anyone I know the same thing. Terrible product and customer service. MY RECOMMENDATION IS NOT TO USE THIS COMPANY!!!!!!!

Purchased a box of canine vaccines from this company for some upcoming litters. They charged me an…read morearm and a leg for shipping and to also get the vaccines that expire in a few months. They also would not refund or allow a return. They are a complete rip off and do poor business. I do much business in the pet breeding realm and this is the worst I've experienced from a company. Be very cautious buying from them. Especially with anything that has a expiration date. Completely unacceptable.

This company not only has a store in Abilene Kansas, but they ship nationwide through their…read morewebsite. The people are really nice and treat your dog special when you come to visit. You can buy just one bag of dog food, or 100 bags! They cater to large pet professionals so they have things that the normal pet owner may not need like vaccines, dewormers and that kind of thing. But I bought a 4th of July T-Shirt for my dog there! Fun people and fun place to visit.