These guys are the best...came right over after I called and went above and beyond; identified the…read moreissue and spent all the time and energy necessary to get it fixed and get my frozen drains moving again! They were friendly and competent. Now I also know why my drains were freezing! mystery solved and now I can work on the solutions moving forward.

Called and set up appointment, got text saying when they would be here and arrived on time! Very…read moreknowledgeable and reasonable. Helped diagnose problems, performed maintenance and took care of the problem. Highly recommend!

We contracted Billington to do the plumbing when upgrading our bathroom. He does not give…read moreestimates, but we relied on the recommendation of a friend who had used him for some work. The work was OK, but our general contractor had to compensate for some things he didn't do. Billington's time at the house was a little over 12 hours, but the office billed us for 20 hours. We asked for an explanation and the response was that they have time at the supply house getting materials if they are not at the job location. We felt that the rounding up of hours, the number of hours at the supply house getting materials, and the number of hours listening to stories about the Billington's change in diet are excessive. It's great to hear that a change in diet has improved health, but it's not worth several hundred dollars.

When I hire a plumber I expect them to assess the job at hand and advise of any remediation needing…read moreto be done before the job begins. We recently replaced a piece of necessary plumbing equipment. All appeared status quo with no issues. A month later, on a trip downstairs to a seldom used storage room beneath the new fixture, I find we've added a 'swimming pool' - a flooded mess of ruined paint, sheet rock soaked requiring a tear out down to the studs. A call to Billington, the contractor who'd handled the install, was met with not, "We'll be out right away!" But a promise to come by in a few days. Upon arriving a few days later, we were told they didn't have the right tools to address the situation and would be back. Four days later having heard nothing we had to call again. Once again, several days went by until they were able to come out. At that time, it was denial city - it became the house's fault due to it's "age"...and it was the existing piping that was now, "outdated" and "should've been replaced" before installing a new XYZ...As we had been hanging around, waiting for Billington to come back out and address the situation, we had called in not only a handyman, but another local(see my other reviews) plumbing company to take a look at this situation as we weren't sure Billington was ever going to return. We were advised, that there was nothing wrong with the existing piping, and it appears that the problem was installation using the incorrect parts. I get it - mistakes happen, and had the response been a prompt, " we'll take care of it" I would've been not only impressed but more than willing to hire them if needed in the future. And while they did correct the issue, they were bold enough to suggest us filing a homeowners claim for the ancillary damage and made no offer to pay for the repairs to the sheet rock, woodwork, etc. So we'll be footing that bill as well. Lesson learned!

I bought a new Rheem hybrid water heater from Cerrone and had them install it. I thought the…read moreplumbers were professional and very careful during the removal and new installation. Their copper plumbing looks like a work of art. Even the visit for the quotation went well with no pressure and good answers to my questions. There was a scheduling snafu but it was corrected promptly and painlessly. Cerrone is new to me and I was very pleased overall. I expect to contact them again if I need plumbing or furnace service in the future.

Got a quote to replace a flange on the boiler. Quote came in…read moreat $1,500 I was told it was all day job It was finished in less than 3 hours I supplied the parts so thats $500 an hour. What a joke They refuse to lower price. There not Brain Surgeons. STAY AWAY

Excellent and speedy service with suggestions for improvement. John knows his craft and I'd highly…read morerecommend him and will certainly call him again on future plumbing jobs.

Kevin was very professional and did a very neat job on replacing a broken valve at a reasonable…read moreprice.

Kevin is a great guy, does good work and gives you better prices than anyone else…read more What more can you ask for?

I just had 5 units installed by Wilton Rycor LLC and want to acknowledge the hard work of the 4…read moreinstallers who braved the 90 degree weather to get the job done. They were pleasant, professional, knowledgeable and did an outstanding job. So kudos and my thanks to Tom, Joe, Sean and Nick. My house has never been this comfortable and I hope the Winter will be the same. Keep up the good work and outstanding customer service. Also, thanks to Jonathan Block who did our assessment and sized the units for optimal function!

We had an excellent experience with Rycor installing split units for us. They came in with an…read moreextremely knowledgeable and helpful consultation and quoted us an estimated price of half the competing offer. Both instillation (7 years?) and the units (12 year) had a great warranty. They were able to offer this because they are a diamond elite rated Mitsubishi contractor. There were no false promises of time frames because the company was very straightforward about needs for permits before work. On the day of instillation, the crew insisted on working through a rainstorm to get all of the units installed in a few hours. Since instillation, the units have worked wonderfully, but it's comforting to know that someone is there to help if something goes wrong.

If you are looking for a great company to hire for any heating and cooling needs call Principe…read moreHeating and Cooling! Don was very responsive, helpful and reasonable! They just installed my new furnace and it was a pleasure to work with these guys. I highly recommend a company that prides themselves on being an all around honest and thorough company! Thanks guys, you're the best!

Don and Kenny were enjoyable to work with. They were friendly, professional, and took good care of…read moreus overall! They were very prompt and knowledgeable. My parent's AC unit had not worked in over a year and they were able to get it back up and running quickly for a very fair price. Highly recommend!

Really great initial conversation on the phone and then in person. We were very excited because…read moregood help, heck any help in this part of VT is pulling teeth. In the end I had to chase the quote for days. Chased the contractor for weeks - finally asked if he wanted to be considered for the job because the scope changed. No answer back. Fix-it - I can't even get- it... not a call back or anything. Would not recommend. Hey if they read this and would like to respond, I'm flexible in changing my rating. Stuff happens, I get that. We'll see if I hear ANYTHING back. No value to me.

Had a water heater not heating for long periods making for quick showers. A friend recommended The…read moreFix It Team. I called on a Monday and he made it out that Wednesday. Rob is very friendly and explained what I needed and gave me a quote, I agreed and he did the work in a short time. Thank you Rob and Mike! I'm really glad to have someone to call when this old house starts giving me problems.