The one time that I was able to go in, the food was good and the service was good enough. Sadly, I've been there multiple times without being able to get inside during business hours. There is a sign on the door with a phone number you are supposed to call and the staff will be "right over" to serve you. I don't know what that means - where are they coming from? Why aren't they in the store?
Today was irritating and the last straw for me - I don't live close to any Splash Poke location, but I had a craving today, so I sped over there on my lunch break. The door was locked, but I could see a staff member in the kitchen area - I called the number on the door, but there was no answer. When I looked back inside, I couldn't see anybody in there anymore.... so I just left.
What a disappointment. read more