Really disappointed in Great Locations and the manager, Jennifer and her lack of professionalism. I…read moremoved into my unit at PeachTree lofts in September and have had only poor experiences with the property itself but also with Great Locations and the staff. Upon moving in, the buildings exterior lights were shutting off right after sunset and the entire building was pitch black, creating an unsafe environment at night. I called and spoke with Jennifer and requested the lights be kept on overnight since I get home from work at nearly 4:45am and cannot see anything around the building. I was ensured the lights would be turned back on. It took weeks and multiple calls for the lights to finally be turned back on. However, within a month, once again the exterior lights were shut off, leaving the building in complete darkness. As if this were not enough of a worry, the lack of lighting became a serious security and safety issue when cops were called after a man was caught peeping in the windows of TWO units occupied by girls (myself included). Again, it took multiple calls for the lights to be turned on and each time I spoke with Jennifer she had an excuse.
Over two weeks ago, I called in regards to not only the exterior lights being shut off again, but also in regards to the AC in my bedroom not working. I spoke with Jennifer who told me she would get the electrician out to the building to fix the lights and would have the AC company call me to schedule an appointment. A week later, I had not heard from Jennifer or the AC company and the lights were still shut off. I called Jennifer to follow up and was told that the electrician would be out the next day, however, she acted surprised when I told her I still had not heard from the AC company and told me she would call me back right away after talking to them. 5 days after and I still have not heard from Jennifer or the AC company, leaving me to deal with a hot room in the summer heat.
The lack of communication is extremely unprofessional and considering I have had to call in regards to the lights at least on four separate occasions, it is obvious that Jennifer does not care about her tenants or their safety. This has been an ongoing issue since I moved in nearly 9 months ago, and there is never a permanent fix.
I wish these were the only issues I've encountered, however the list goes on. The parking lot has only 2 guest spots and on three separate occasions I have had to wait in my car for a tow truck to come since visitors parked in the assigned parking spots. On one occasion, myself and three other residents were unable to park our cars due to another resident having a party and refusing to move his guests cars. It took three hours for a tow truck to come and I had to spend the night somewhere else. I called Jennifer on each occasion and it was not until the last call that a generic email was sent out.
Additionally, in result of the poor construction of the units at my complex, I can hear EVERY step and conversation from the unit above me. This is no exaggeration, I can make out complete conversations that the gentlemen above me have each day in addition to where they walk in the apartment since the noise carries so easily.
Lastly, while there were empty units at my complex, Jennifer chose to show my unit to prospective tenants at all hours of the day. I work nights and asked that since they insisted on showing my unit, tours be given later in the afternoon so I could sleep. Despite this, a tour was given and the leasing agent knocked on my bedroom door and woke me up so the prospective tenants could see my bedroom. On another occasion, I woke up so that a tour could be given, however, after the leasing agent was over 30 minutes late I locked my door and went back to bed only for him to show up with a rude attitude insisting I open the door for him to give the tour.
Overall, I DO NOT recommend living at PeachTree Lofts or anywhere that uses great locations as the property management company. My complex is not only UNSAFE but also uncomfortable to live in.
