They don't wash or wipe down the floor mats unless you pay $2 extra per mat. I spent $40 on the works and was told it is not included. Winter months where you want your car mats cleaned off and was told for extra. Staff lacks customer service, no people skills and the place is a rip off. Outside of car was not even cleaned well. Do not recommend this location. read more

My 2nd time coming here and the staff is absolutely amazing. I came on a Thursday morning and was surprised of how busy it actually was at that time. But I get it, they have good prices, good customer service and do a great job. I GET IT. My car came out like it's brand new. I think I'll take their membership. Which is also reasonably priced! Highly recommend. read more

Splash Car Wash - Car Wash Near Me - White Plains, New York

This was the worst car wash I ever had inside and out. The inside was just as dirty and had as many crumbs as before I paid their expensive price. Never again. My suggestion is go somewhere elsr read more

Honestly very upsetting! I have been coming here for years and today was a dam shame and waste of my money!!! First, they didn't offer any detail cleaning which was very disappointing. Secondly, they told me they would wash my mats. And do the works on the outside of the car plus salt spray. The man outside assured me that they would clean inside whip the seats down, clean the dash and cup holders. Once, they finished and told me to come to my car. The mats still had dirt on them all they did was hose them down !!! I saw bird shit still on my window and side of car, they didn't even clean it off!!! Didn't dry my car properly, or whip them down the car at all! Then, the inside of the car didn't look clean at all!!! A lot of crumbs and dirt all over still. My cup holders weren't even whipped down or touched! They charged me $50 bucks for nothing! I am so upset with how my car came out. They were rushing like it was busy!!! They had two cars!!! Wasn't busy at all! For them to not do what they charge is disgusting and scam!! Honestly, not sure if they hired new crew members but this is so sad! I WILL NOT come back after this! I literally have to go spend more money to get my car rewashed and detailed! A dammm shame!!!! read more

Hands down one of the worst car washes with no attention to detail. I ended up having to wipe down my car before leaving because it was still so wet. Side mirror dirtier than when I went in. Front dash still dusty and glass dirty. What did I pay for??? $45 later I'm still having to clean the car myself after they are done. read more

Splash Car Wash - Dirty glass and front dash still dusty - Car Wash Near Me - White Plains, New York

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I paid for "The works" $46, and the windows were left streaky, I found crumbs that weren't vacuumed and the dashboard still dusty. I've paid less and gotten much more elsewhere. VM read more

I DO NOT recomend this car wash!!!! I paid $33 to have the car washed, waxed, and interior/mats fully cleaned. When the car was returned to me, the mats were still dirty and the crew did not wipe the outside of the car down which left it spotty. read more

A warning to anyone who wants to use splash car wash: they will make you pay for a subscription service, and when you try to cancel it, they will refuse to, giving you a number to call that does not work to unsubscribe. They told me there was a sticker they put in my car with this number as well, but this is a lie. Do not use splash car wash!! read more

I've been coming to Splash for years and they are the best car wash in Westchester. Their staff is friendly and very hard working. They accommodate any request Ian's want customers that be satisfied. Only car wash I use. read more

Awful. Worst car wash I have ever had. Place was empty today so it wasn't that it was rushed. My car was not vacuumed adequately--still has crumbs. Windows are spotty and wheels are dirty. Save your money. read more

After weeks of making calls, leaving voice mails and not getting any traction on this, I am please to update this. On April 17th, I was FINALLY connected with a CSR who was willing to help. Unfortunately, I did not get the CSRs name. That stated, it was suggested that I go back to the Bedford Hills location and contact the manager, Paul D'Amato. Paul assigned a technician to polish out the scratches. That resolved the issue. Paul also instructed the tech to run my 2024 Outback through the handwash to ensure there was no other damaged caused by the machines. A thorough walk-around confirmed all was satisfactory. read more

This must be the worst car wash business in Westchester County! DO NOT GO HERE. Paid $31.00 for a full service and car was still dirty when we got it back. It came OUT of the washing section dirty and then the people drying the car at the end were drying with dirty rags and spreading the dirt around. ABSOLUTELY DO NOT GO HERE. They are ripping people off and charging 6.99 for air fresheners. HORRIBLE read more

Suck paid $35 for wash and tire shine they rushed me out of there. Can't handle the volume and honor what I paid for screwy. Sucks. Shouldve asked for refund. I think I will petition my bank.​ read more

Splash Car Wash - Dirty never wiped down and forget my tires no shine. - Car Wash Near Me - White Plains, New York

Horrible - hand dryers scratched my car. Showed them the scratch and requested video because it's directly on camera. It's been over a month and they do not follow up even after three in person visits to request updates. DM ignores and will not do anything for you. I've been a 2 year member for reference. Do not go here. read more

I have an unlimited pass and i have moved out of the area yet they will not allow me to cancel the membership except in person. It is really terrible customer service. I will have to call my credit card company to dispute the charges now. and i will never use their services again. what an unforced error on their part. Never get the unlimited services from them!! read more

My experience at Splash Car Wash was terrible. Not only did the emblem on my car come off during their wash, but the manager, Laura, was shockingly unhelpful and even had the audacity to blame me for the incident. The car interior was still dusty afterward, she stated I paid for a lower grade wash. Last time I checked wiping dust off the dashboard was part of a basic wash. Save yourself the frustration and time and avoid this place altogether. read more

Splash Car Wash - Car Wash Near Me - White Plains, New York

You know those people who will travel out of their way for stellar service? Well...I really come here out of pure convenience only and nothing else as it's the nearest car wash to me. My last visit was horrendous. I'm a dissatisfied- but loyal customer. Until recently. My car still had on dirt and grime from the last snow showers we had a week ago- so a wash had to happen. Newer COVID protocols have been added. You still pull up- but an attendant now asks type of service you'd like, hands you a ticket plus one for the dashboard. I just did exterior- because I don't want anyone going inside my car anymore- plus I can dry vac the inside right from my driveway. Guys outside determine your service based on the ticket placed on the dashboard earlier and hand-gesture you to get on the tracks. Put car on neutral and roll up. Paying is disorganized. Drove my car upfront, showed the cleaning guys I hadn't paid yet. One of the guys even said, "do you want to give me your card and I go inside to pay for you?"......... "Nnnnnnnnno". As they dried my car, I ran inside to pay. I could've seriously driven off without paying- so could hundreds of other people too. I'm loyal and satisfied now. So much so, none of my windows had streak marks. These folks have improved nicely and seemed like they're taking pride in the service they put out. Finally! Just don't change for the worse. read more

Splash Car Wash - ChicSuds - Car Wash Near Me - White Plains, New York

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Went to this car wash because I read the good reviews online. I had some substance thrown on the car while I was parked, so needed to wash it. Big mistake. They charge a lot of money & do nothing. After the wash the car came out with the substance on it, nothing came off. After the car wash, I had to clean it manually. The machine throws lots of soap suds on the car & then there's, what it looks like, manmade cloth strips that hit the car & another one that "rinse" it. There's a machine that tries to dry the car but it's an epic failure, the car was still mostly wet. Afterwards, I had to go to a different area of the place to vacuum the inside of the car myself & it's freezing where I'm at! I was so angry! I though the person in the car wash would do it. It was not a good experience for me at all in this place. Not worth the money, the time or all the work I had to do after the wash. read more

Splash Car Wash - These are the vacuum to clean the inside of the car. - Car Wash Near Me - White Plains, New York

The worst car wash. I spent $35.00 plus tax for the works package. My car was just as dirty coming out as when it went in. I am handicapped and don't take my car out much so it sat all winter. Needless to say the rims were filthy, etc. Well, my rims and grill are still filthy, my rubber mats inside are still filthy, the compartments in the console and doors are still filthy. Will NEVER go there again. Pitiful to charge that mush money and not do the job!! read more

excellent service but I was just concerned because they're working with chemicals they should wear masks

my rims floor mats still dirty after I requested the works. Really disappointed The day was rainy the car wash wasn't even crowded! read more

Great car wash! Thank you very much. I loved all the employees, they are very kind. Also very good price

The worst customer service ever. Rude and dismissive. Not to mention my car never comes out looking fully clean after the wash. They don't even bother to towel it off after leaving mirror and edges covered in soapy water. Thought maybe one time was a fluke. Came second time and got same service. Oh and it's not brushless as advertised! read more

Awful car wash! Very poor service and very expensive. I will need to take the car to another car wash to actually get cleaned. read more

Avoid at all costs!! Car was worse than when I arrived! There were soap streaks and fingerprints all over the windshield and drivers window which unfortunately I didn't see until I turned onto Central Park Ave into the sun and it all became visible. I dont even understand how it was possible to make such a mess. Only the front seats were vacuumed. Second row and cargo area were not vacuumed at all despite being part of the package. There were leaves still everywhere and even an apple stem still on a seat. I honestly don't know what WAS done. Huge waste of money and time. read more

100% NOT BRUSHLESS!! Big sign out front saying the car wash is brushless- I have a brand new car, and only use brushless washes to avoid the swirl marks..from the front of the business it looks brushless...until your at the back of the building and next in line- then you see the brushes. I was livid, the first person pretended they didn't understand- then a woman- the 'supervisor' came I explained the car wash was meant to be brushless like the sign said she basically told me suck it up and go thru or I'll have to put all the other cars behind me out of the way to back up- there was about 10 cars. And I had a baby in the car so I reluctantly went thru. The car was still filthy after and it now has swirl marks. AVOID THIS PLACE AT ALL COSTS- total false advertising and then crap service to go with it read more

I am pretty easy to please. However, this was the worse car wash experience ever. White Plains $17.33 for a simple exterior car wash. My dog hangs his head out the window and it was simple dog spit on the side. They had no pre-wash; when I asked the attendant at the end to wipe my car down further, he was mean and said, "No, I done, go". They should have given opportunity to go a second time. Attendant said, no you go through once. Do not waste your money, go else where. read more

Wow, to think they could not have got worse... I just gave splash another shot, paying over $22.00 for an exterior and interior wash. They left my interior filthy! Absolutely unacceptable and not worth even half the money spent. I will never be back! read more

Splash Car Wash - This is what a $22 wash looks like? I will NEVER RETURN TO THIS LOCATION. - Car Wash Near Me - White Plains, New York

Facility is immaculate. Obviously there is a language gap. But if you speak clearly, slowly, enunciate, and be specific about what you want done, your car will be spotless. I had a wash, full interior service, and a hand-polish, and a 2015 suv looks like new. Not the cheapest around, but worth it. read more

The unlimited car wash's is a fantastic deal. The folks working there are always super nice. Great place. read more

Got the "wheel express" and my tires aren't even shiny. They need to dry the tires before applying! I also asked they just vacuum the front of the car but they did everything. A waste of money! read more

I paid for the exterior works package wash. I just got home to see that the tires were not cleaned at all. Not sure what part of this was "the works". Very disappointed. read more

I like the convenient location, but $32.99 for "The Works" just now and this many tree seeds are still on the floor. In the past, I've found Starbucks sticks still between the seats after a detailing. read more

Splash Car Wash - Driver's side floor. - Car Wash Near Me - White Plains, New York

Overpriced. Unfriendly employees. Do not do a thorough job inside and out. Would give 0 stars if i could. Buyer beware.

If I could leave a 0 star, I would. I paid $57 for interior and exterior wash. My interior was not cleaned at all! I read the bad reviews and still gave it a shot. When I went to get a refund because they left my car dirty still, they refused to give me a refund until police were called. Eventually, the manager "Anthony" gave me a refund after the police spoke to him. Totally unnecessary and unprofessional. read more

Splash Car Wash - Car Wash Near Me - White Plains, New York

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Great job always! Friendly staff. Super interior is worth it. I highly recommend :)

I'm finished with this place. $35 + $7tip and they left sand in my trunk. Did a slack job vacuuming the front. Didn't vacuum under the mats. Getting ready to sell my car and I still have to do more work to get it clean. Will not return after this trip. read more

Do Not Expect Service from Customer Service at Splash i bought a monthly plan that allows me to have a car wash every day, I had just bought a brand new car, and wanted to have it washed only once a week on a regular basis. I brought it in for its first wash, and all was fine. Without any notice, the car wash then closed for three weeks for renovations. once it reopened, I called, asking for some monetary consideration for the three missed weeks. I was referred to Customer Service, and spoke to a friendly representative who offered me one month free. I agreed, and she said she would "complete"" the paperwork, and get right back to me,". She never called., and since then, I have called 3-4 times, but Customer Service has not responded at all. read more

I went in to have my car washed. It was recommended that I upgrade my wash so that the inside would be spotless. That's not what happened. When I drove around and asked him to take a look the manager said I had to pay more to get a clean inside. This Spkash I would not recommend at all. read more

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Paid $40. Car was so dirty and had to be redone. As I went to tell the woman behind the desk about the situation. a dead rat rolled out of the wash area and landed beside me. They all tried to downplay. Appalling service for washing and appealing customer service. read more