Went here tonight. As I pulled in my vehicle said it needed to update the software. I clicked…read more'install' as the wash began and had no idea it would take 5 minutes and that I'd be unable to start my vehicle during the install. People began honking at me well after my wash ended. I got out to let them know what was going on and then went back to my vehicle. A female that worked there told me not to get out of my vehicle for 'safety' reasons. I explained to her that I had to because people were honking their horns and I couldn't start my vehicle. She simply repeated what she previously said but more rudely. I didn't say another word to her but sincerely hope she does the same to someone that doesn't have my patience in the near future. Probably won't work out too well for her.

I didn't have high hopes for the brushless so not upset but Truck looks worse since now it's…read morepartially cleaned and mostly still dirty.

It does a good job washing the car I like the monthly option and a free vacuums. Everyone that…read moreworked there seems very pleasant. All very nice young men.

Scheduled same day, which was convenient. I got my seats shampooed. When I picked up my car, it…read morelooked way better than I expected. They also cleaned off my dash, center console, windows, vacuumed and put plastic over my driver seat. Excellent customer service. 100% highly recommend. Price for value is unbeatable.

This place is one of the best car washes I've been to. Not only do they scrub your vehicle before…read moreit goes through, but they also hand dry afterward. Vacuums are free with every wash. You can purchase h minutes wash packages too. I will defiantly come back here when I'm on this side of the mountains and need my car washed.

Quick, efficient and really nice work! Appreciated the attention to detail on the toweling off at…read morethe end. Would recommend!

I always show up with an empty bed but this time I'm out of town and I had a 75lb trowel in my…read moretruck bed. It's kind of awkward to lift by yourself but super easy with two people. Asked an attendant for help so I could go through the car wash. 15 staff on site and nobody felt like helping out. I will be canceling monthly membership.

Single worst car wash I have ever seen. Literally no difference between this car wash and driving…read moreunder a garden hose

Always great service and friendly. My car always looks its best after a visit to jiffy.read more

Jiffy was my go to car wash for over twenty years before I moved from the area two years ago. So…read morenaturally I brought my car in for The Works while visiting family in Kennewick. Very disappointed in the quality of the service, both inside and out. I debated requesting they do it over but did not due to pressing family commitments. I'm sorry to say that I will not take my car there again.

Has anyone ever had this happened to black paint on their car? It wasn't there until I went through…read moreSpanky's car wash. I came back and showed it to an employee and they just said I don't know. He took some pictures. There has to be a way to get these streaks off of my car.

Always a consistent overall great experience! People that complain are the same people that don't…read moreknow it's $40 to get an actual hand wash so settle down Karen, $18 for the most expensive wash is a steal for the quality along with getting your vehicle hand dried.

Just want to shout out the owner. I moved to Richland 4…read moreyears ago and have frequented this car wash. Never had a major issue except one time the machine took $5 and didn't give me time. I emailed the owner and got a quick response, where he said he would mail me the money. Well I got that five bucks back pretty quick and decide to turn around and wash my wife's car. So thank you again to the owner for giving my money back. My only complaint is the Vacuums could use a little more suction lol

I got charged for the car wash but machine was broken. Called the number listed which is a…read morenonfunctional number so I lost $14 with no way to get refund. Got ripped off here before. Shame on me for falling for it twice.

I quit going to any of the Bush locations over a year ago because multiple times they never seem to…read moreget the bugs off the grill or windshield. Today I was in a hurry and didn't have time to drive to my regular place and I really needed a wash. The girl pre-washing the cars didn't even try to cover the front with the big cleaner or run a brush across it. Instead what happened was she barely squirted half the front. It was like one squirt and she didn't even try to cover the grill or window. She failed to hit the passenger side at all. She also sent me through immediately before the car ahead of me and didn't even have time to hit both sides of the front window or grill with the brush. I already knew my grill and window would be left unclean. At the end of the was the car ahead of me actually had to apply their breaks to avoid hitting the car ahead of them as they were coming out of the dryer. The kid drying cars was didn't leave enough room for the cars coming out. I honestly thought I was going to hit the car ahead of me too. That was crazy never before have I been in that position. I went ahead and inspected my car and sure enough the passenger side headlight was covered in bugs, along with the bumper and grill. I tried to wipe most of them off with the few napkins I had. To be honest I should have just drove back around but I was too mad. The blonde girl with the big fake blue nails did such a lousy job I didn't even want her touching my car again and the kid at the end is an accident waiting to happen. Grrr. I'll be taking my car to get a real wash today or tomorrow. Lesson learned.

After unsuccessful attempts to get my buggy-road-trip car washed yesterday (couldn't get the…read moreself-paying machine to work at a place next to gas station; the manual car wash up the road only washed off the dirt, not the bugs AND left water stains; the other full-service car washes by the mall had long lines), I searched the net for a drive through car wash in town. Found Bush Car Wash website online and saw they open at 7am! This place is very much like car washes I use in Texas and California (minus free vacuums...they have the setup to vacuum, but not sure what they charge... AND minus towels to dry off the car afterwards.) They DO give you a pre-moistened towelette to wipe down your dashboard, which worked well. Glad to see they'll be opening one off Edison (maybe for my next road trip up here). Nice place to wash a car. Service was great, kind people. I will say that they are much more attentive to your car (putting a baggy over the back windshield wiper, folding in the side mirrors...none of which had been done in CA or TX) than other places I've been to (tho one place did tape the back wiper down). The only things I'd change...free vacuums?? And some towels to dry off car afterwards? Otherwise, price was great, results were great. Still a few bugs on front bumper, but much less than before. I'll have to bring the kids next time...they love drive-through car washes, and they'd love the colored lights when the soap is sprayed on.

Yesterday was my first time coming to this location and I was pretty excited bc it seemed like I…read morewas going to get a really good wash. The individual working spent time spraying the pre soak and the initial scrub; which never happens. I'm thinking it must be bc it was early morning. The individual did not guide me in other than waving me to drive forward. I was nervous bc of this but thought maybe I pulled in like a boss I hear a nice scraping sound and look to see a wide eyed employee w a quick point for me to readjust. At first I thought it was my wheel, bummed but whatever it happens. Nope. Appears I traded some paint. (For some reason wont let me add my picture)

When a local company has customer service as amazing as Bush's Car Wash it deserves to be…read morerecognized. We got a new truck, took it to our local Bush's car wash a week after getting it, and then noticed scratches on several of the doors. The customer service from the manager at our local carwash to the owner was the most professional we've ever experienced! Turned out the scratches couldn't have been from the Carwash due to the direction of them, but the owner still insisted on buffing them out real quick! Bush's Car wash has our business for life! Can't beat honest customer service!