Quality is poor, workers are not thorough and dishonest. After the "the works" car wash, there was still bird poop on car. They also pulled off a door handle and when I noticed the handle was missing after going through the car wash, the manager asserted that my car was already missing the handle when I arrived and that I've come to this place a couple of times previously with the handle already missing which is an outright lie. After arguing with the manager for ten minutes, an employee comes to the front with the door handle that they had pulled off. The manager apologized, said that's what his employees told him and he asked what more I wanted from him. The fact that he basically said I was lying goes against the core principle of customer service. It's dishonest, unethical and unprofessional. If you break or lose something, take ownership of your mistake and don't accuse the customer of lying. I'm never returning to this location again. People who work in the service industry need to serve their customers honestly and ethically. Do better Splash Car Was Cos Cob! read more

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Clean, Good place Very good hand wash, you can do custo m detailing, come in try it once you won't be disappointed. read more

Fast, friendly service! My car looks spotless and shiny every time. Highly recommend!

They tackled a tough job with my car. it can be a long wait and they have toys at child-eye-level, so I would not suggest bringing your kids. However, they did a thorough job eradicating my children's mess. Thanks, guys. read more

Your staff are STEALING items from your customer's cars. I thought the Holly Hill dump pass was just a one-off. Annoying, but replaceable. I had a high quality, high bandwidth USB-c cable for google maps, and now it's gone from my friend's car. We aren't rich Greenwich pigs. I'm unemployed on a tight budget. This shit isn't cheap. How many other things have been stolen? It's going to be ugly on your reviews. Maybe you should be paying your impoverished klepto grunts a living wage? I don't know, but that's not my problem. I am now your problem. Update: As expected, you are clearly just paying lip service to your terrible reviews, and have no intention of addressing any problems. Your comment "we're eager to address and rectify your concerns" is a lie. Since you clearly can't address or rectify, my review will remain permanently. read more

Splash is the only car wash to go to for quality and service. I signed up for monthly and it is working for me.

Cesar is the best! He is kind, detailed oriented and very thorough. I always bring my car to him

Add splash car wash. Everyone is always very friendly pleasant and work really hard to provide great service.

Great service! Reasonably priced, both express and detailing are the best in the region.

If you have to come home after a car wash and vacuum your own car, you know you received a shoddy clean. Considering the price is now $36 (I don't know how it jumped 6 dollars in just a few months) to get a basic clean this is outrageous. The workers just don't care. It's a slapdash effort and it shows in the end product. Been coming here for years but will be looking elsewhere for a less expensive, better clean. read more

I have been going to Splash in Cos Cob for 20+ years. They have consistently done great work, despite being more expensive than competitors. This weekend was the last straw. I got the Wheel Express - the same thing I usually get. For many years it hovered around $25. This time is cost $38. Think about that: $38 for a car wash. There is nothing that can justify such an exorbitant price. They did a great job. But for $38, I want someone to come to my house and wash it in the driveway. I feel Splash's pricing has gotten out of control. It's a complete ripoff. I will never go to them again. read more

Paid $80 ish to get inside and outside of car cleaned and I am disappointed. Wonder how much it costs to get it fully cleaned? Never again read more

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We were (admittedly unwisely) transporting diesel fuel in our SUV when the container leaked, spilling the fuel in the back of the car. Although I made every effort to absorb the fuel with towels, and repeatedly scrubbed the area with carpet cleaner, the smell was evident, very strong and obnoxious! We went to the Cos Cob Splash and they were wonderful. They kept the car for most of the day in order to identify the sources of the odor and to eradicate the odor with an "odor-removing" machine, cleansers and deodorizers. They found areas where the leaked fuel had flowed that we hadn't even thought of. Ever Gonzalez did an outstanding job! The diesel fuel odor was removed. In addition, the interior and exterior of the car shines like new. We now have the car, and even my wife's super sensitive nose is happy! We would definitely strongly recommend Cos Cob SPLASH for car detailing and resolving difficult odors to remove. read more

Splash is THE place for keeping your car looking great. The staff is always friendly and the guys/gals do an amazing job making your car shine. I can't say enough good things about this business. read more

They have a friendly staff and provide good service. I would recommend this business.

Got my car detailed again at Splash. Still superior. Don't detail your car anywhere else. Splash is the best.

My most recent visit was to have my car detailed (my second time). Thomas did an EXCELLENT job on it!!! It was like a brand new car. I can't thank him enough for a job well done and his attention to detail and excellence. All the employees work together as team and its a well run business. I've never been disappointed. I make a poij t to get my car cleaned when I cone to CT to my daughter. they've always comes done a beautiful. Definitely recommend this place and 100% recommend Thomas. Thank you Thomas and Splash employees. read more

Great job. Car hasn't been this clean since the day we bought it. Very good value for cleaning.

This place is a complete rip-off. Paid $42 for the Works and the wheels, mats, and interior was just lightly cleaned. Stay away from this place. read more

Thomas and his team have always done an extremely thorough and exceptionally high quality work cleaning, preparing and protecting both the interior and exterior of our vehicles, at a competitive costs. read more

I paid 3 times more above the basic to get a deep cleaning, if you have kids u know what I mean, the result was awful, I had to do all by my myself when I got home, below the pictures, the dirty one is when my car got ready, the clean one is after I did clean by myself with 5min scrubbing. read more

Splash Car Wash - Result after I clean by myself - Car Wash Near Me - Cos Cob, Connecticut

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Took my parents SUV to our favorite splash (Cos Cob)for a full detail. Maggie is amazing and super helpful setting up our appointment and Trever and team blew us away. The car hadn't had a detail in over 5yrs and afterward I could practically see my reflection on the leather seats. Amazing attention to detail!! Thank you so very much! I will be sharing my experiences with friends and come back again soon. read more

BEWARE OF SCAM CHARGES. I have been a customer of Splash for almost 20 years. I moved to Greenwich in 2001 and I almost got completely scammed. It's unfortunate but because it was so simple for their employee to do, I need to alert those patrons. I came in and ordered a "Super Splash" which is a basic wash plus wax etc. The employee ordered a super splash and put a sticker on my windshield for a super splash. But the receipt he handed me was for a service that I never heard of. The cashier rung me up for a $39.99 car wash while it was supposed to cost $27.00 I asked what was up and at first they quickly realized my "requested service" (which was on the windshield) was $27 but the invoice was for a $40 car wash. Initially, instead of apologizing, they said it was "an honest mistake". Doesn't make sense. If i didn't say anything, my car was going to get a $27 service (per whatever they stuck on my windshield) and I would have lid $14 more I have my credit to prove they charged me $39.99 initially. And only after I complained, did they apologize. BEWARE. I WAS ANNOYED. AND CERTAINLY NEVER USING THEM AGAIN. They lost an 18 year customer and if they simply apologized from the start, I woild have overlooked this BUSINESS MUST BE HURTING. BEWARE read more

Last Friday I took my BMW M3 for the works ($ 34.00.) After they claimed it was finished, I did a final check. The cup holder was still coffee stained, I pointed this out to a manager! His response was we usually just clean the dashboard. I told for the charge I wanted it taken care of. Begrudgingly I cleaned it in a half assed was. Not impressed by the car wash. I will not be going back. read more

Trevor and his team in the Five Star Detailing Department at Splash in Cos Cob did an amazing job with my detail appointment. I went in with the "complete five star detail" package and came out with a brand new vehicle-not a single piece of sand or dust could be found. Looked better than when I took it off the dealership lot. Hands down, would book again and highly recommend their services... Exceeded my expectations. Thanks guys! read more

Splash Car Wash - My car after a Complete Five Star Detail - Car Wash Near Me - Cos Cob, Connecticut

Came here as it was a touchless car wash and we were in the neighbourhood. Very small and tight place. It was a bit expensive, cheapest car wash option was $21. It looked clean when it came out but when we wiped the car dry with some paper towels at the gas station down the street, the paper towels were showing black. It worked to wash off the salt on our car, but not if you are looking for a fully clean car. read more

I just came from Splash Cos Cob, CT. I pay a ridiculous amount for unlimited car washes and yet they do a lousy job. Once I got on the highway driving home I noticed that they completely missed the passenger side of my windshield. It wasn't cleaned at all. They never wash off the bugs on the windshield or on the body of the car. They were supposed to treat my tires and didn't do that. What am I paying all that money for. I could do a better job myself. I am not happy. I think I will be cancelling my unlimited car washes. It's just not worth the money. read more

Paid $37.00 for an interior and exterior car wash with some extras and they did a super CRAPY job! Never again!!! They are now trying to pass off the there terrible work on some corporate person. There personnel should of noticed it from the beginning. read more

If you were wondering where all of the garbage from your cars ends up, it's on the opposite side of the fence at the back of this carwash. Only after they saw me walking along the fence line did they send people out to clean it up. It's like this every day. read more

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We specifically went here for the hand wash to not have any scratches from dirt being stuck in the motorized brushes.... We left with two large GASHES that went to the metal part of the hood. One was on a headlight, how do you even scratch a headlight? The guy washing the car had a watch on, and another had a bracelet. I figure one of them did it while a clasp got caught. I said something to the manager before I left and he SCREAMED to look at the signs stating they aren't responsible. I mentioned this to two people from the area and said they've had something similar happen. No apology and met with hostility. How are they still in business? Never again. Trash cleaning and trash customer service. read more

Not sure why when you get the Works, which is the best, the inside of your car is still dirty. Each time I go I hope for different results. True definition of insanity. If you're ok with getting 75% of your car washed for 100% of the cost this is the place for you. read more

Out of all the Splash car washes locally this is hands down our favorite. The parking is a little challenging but the employees have figured out how to make it work. Like most car washes I wish the water rinse stage was better/longer. But I like that my car is not getting pummeled by mechanical cleaning and the staff do a nice job touching up before you drive away. The staff has always been courteous and happy to answer any questions. read more

I used them for headlight restoration a few months ago and they did a good job, but came here recently for a $37 works car wash the quality for that price leaves more to be desired. Using a $15 off rewards coupon through the app to get the price down to $22 it seems to be almost worth it and what you would normally pay anywhere else but I would never pay full price for it. If you sign up for the app they do give you a free car wash on your birthday as well, which is nice. read more

I paid $25 to get a car wash and to especially clean the inside of my car windows (which I mentioned to the workers). Once I pulled out onto the Post Road, they were even more smudged/streaky then when I started. Very, very disappointing. And none of the floor mats were replaced properly. read more

This is my second splash car wash location that I am trying out. Unfortunately it is as bad as the first one. It does not seem like the workers get any training on how to wash a car by hand or even how to take time to dry the car. They use the same dirty rag every car and don't rinse the rack before going to the next car, So your car stays dirty. They don't even touch your rims unless you point it out to them. And when they put armorall on the tires, they do a very half ass job. And if you point out that the car is still wet, they will tell you that it's because the water is dripping. Meanwhile you can plainly see that they just rush and not pay attention to detail. If they don't like what they do, they should just get another job. read more

Wow, this place just has expensive car washes. I paid extra for the wheel wash and all they did was put stuff on tires to make them shiny but the caps were still filthy. I didn't notice any difference getting my car washed here or through the automated car wash at the gas station. I'll surely be going back to the gas station next time. read more

They do a good job w the car wash, but it is super annoying that they always steal the change in your car. You know the quarters you keep nearby for parking? The kind that is covered up in your ashtray? Yes. Those quarters. I'd really love this place, but STOP STEALING MY STUFF!!! read more

UPDATE: Came back again, several months later. TV being blasted louder than ever. This appears to be entirely for the amusement of the cashier, who is howling with laughter at a terrible mid-afternoon reality TV show. This gives the place the demeanor of a dive bar in a questionable neighborhood, or a low-rent eatery appended to a filling station in the rural south. When the cashier speaks, she talks louder than the TV. OWNERS: I'm assuming this person is a relative you are obligated to employee? Otherwise, you really should pay more attention to the environment you're subjecting your customers to. This is an expensive wash in a lovely suburban neighborhood. Your clientele aren't expecting this trashy environment. Also, remember that customers who spend the most - for detailing, for example - will end up in the waiting room the longest. Make it an experience THEY will enjoy. Put CNBC or CNN on. Not Jerry Springer or some other trash (at max volume) that amuses your cashier and annoys everyone else. And it's not hard to find cashiers who are presentable and polite. Your competition does. That's why I go there now. Did you get that? I chose a different car wash, not because their car care is better, but because your cashiers are trashy. Think about that. It's ok. Decent wash but very expensive. They blast the volume in the waiting room for some reason, which makes it an unpleasant experience read more

Just left after $150 "detail" with fresh scratches on the back tailgate. Deep, white, raised scratches on a black car. Not only did they deny responsibility, but then aggressively tried to blame me. No, thank you. There are plenty of other places with more respectable management and better service. read more

I was a customer for over 35 years. Over last year services at all locations has deteriorated significantly. I went to Cos Cob location because they were always better than other locations. The workers did not even dry off the car. It has little water marks all over it. The did vacum but they didn't wipe off the dash. I'm completely shocked. Stay away! read more