I got ROCKED water skiing and went to this clinic for severe neck/shoulder pain. The APRN, Paula,…read morewas extremely helpful and took care of me to the best of her ability. She met me at my (very painful) level and was kind. Checking in was a pain- but that seems to be the norm everywhere.

I made an appointment in the morning to have a physical for my granddaughter for school. Keep in…read moremind they text me and email me a total of six times about the appointment time. They ask you to be 10 minutes early, which we were. Filled out the form and they left us in a room for an hour, even though they said the RN would be in a few moments. That does not include the 25 minutes waiting in the waiting room and they called people in who hadn't even made an appointment and we're just walk ins. After an hour in the room with a two year-old and a six-year-old, I opened the door and asked an available nurse about the wait. She was totally rude and had a terrible attitude. I have used this urgent care past, but they only have one provider which they should tell people and also if we're making an appointment, we should get in at the appointed time, especially if we've made hours in advance. I will not go to this facility again.

I was there for an Endocrinology appointment. Elli Roberts PA and Dr Luí have been AMAZING, very…read morecaring and attentive. The staff are friendly and the building is clean and welcoming. I definitely recommend coming here if you're searching for a diabetes doctor.

Elderly Mom taken to ER by ambulance at 4a Thursday morning. Waited to be admitted until Friday at…read morenoon! Zero communication, HORRIBLE automated system for inbound calls, very little staffing on the patient floors, attending physician missing in action - I could go on but just know this is NOT a good hospital! She was released the following Thursday with very little accomplished during her stay. Repeated a test for no apparent reason, not bathed all week, gave the wrong medication and did not inform us she was ready for discharge. Going back a week to her initial ER visit, I now understand why they didn't have a room for 36 hours to admit her - the disorganization is so bad they just can't move people through the process! It genuinely felt like they were bleeding the insurance company for every nickel they could - lots of wasted time. NEVER LET ANYONE TAKE YOU TO ADVENT! Horrible experience

Currently using Prime Care LLC for weight loss management with semaglutide. They are great to work…read morewith and seeing results already! Highly recommend.

From the owner: We are here for your health and beauty needs. We offer botox, fillers, BHRT for men and women, IV…read moretherapy, weight loss programs, as well as concierge care for acute and chronic healthcare.

They do not know what they are doing at this clinic. Made my son's condition worse!…read moreWe came with acute ear ache, lots of throbbing and piercing pain and pain to touch. The doctor tried to assure me it's TMJ and there is no evidence of ear infection when I repeatedly explained that all markers indicate swimmers ear. They insisted on rinsing out the wax that was blocking the view, even when I questioned that. After the procedure, the doctor agreed it was swimmers ear even though there was "very little redness and swelling". Went home with prescribed ear drops. No instruction on pain medication, but when I asked I was told to take Tylenol. I questioned that versus Ibuprofen and was told to take Tylenol instead. Overnight the condition worsened beyond tolerable so we went to Children's Mercy Blue Valley in the morning. Thank Goodness for that place!! By then there was visible swelling in front of the ear and the canal was so swollen that drops would not go through. CM doctor said that rinsing out was the WRONG thing to do and that we should have been prescribed oral antibiotics in addition to a heavy dose of Ibuprofen to reduce swelling. They placed an ear wick inside the ear to help distribute drops to the middle ear. They put us on oral medicine, stronger ear drops, and a strong anti-inflammatory regimen. The nurse that helped us seemed lost. She did not know how to answer simple questions and I seemed to know more about the condition and care than she did. It might have been the most incompetent nursing care we ever encountered. Our experience at this CareNow location was borderline malpractice and worth of a formal complaint to Kansas State Board of Healing Arts or Kansas Department of Health. If you have an immediate need, please spare yourself the trouble and potential worsening condition, especially with children. Take your kids where the staff is actually knowledgeable!

Karen and the doctor we saw at Care Now Lenexa were amazing! We were in Lenexa for one day on our…read moreway to a remote location when my son developed a sore throat. Karen verified our insurance and was friendly and so helpful, the doctor had a wonderful bedside manner, and we had our prescription within an hour of leaving. Everything was seamless. They followed up with lab results and went above and beyond for us. Thank you to Karen and all the staff! You saved our vacation :)

Staff is always really nice and knowledgeable. The Dr.s are really good. Nurses are very nice and…read morefriendly. They have a patient portal app that keeps all your records like labs and visits on record. Which is nice because all the staff have access to it so there won't be a lot or running around. They also post lab results for the patient to see. And... they call you and go over the results with you if anything is out of the ordinary. Getting blood work done is fast and easy. Don't have to make appointments. I am usually in and out in 10-20 minutes. They have been doing a lot of expanding at the main hospital location. I like the new offices. Much improved over the old offices.

Horrifically unprofessional and dangerously incompetent! Nurse Practitioner is rude and unconcerned…read morewith listening to the patient, Doctor is incompetent, lab is incapable to tracking tests and results, and office staff will blame everyone they can if it means they don't have to accept responsibility.

I've been a patient of Dr. Gatz for several years now, and I hope he never retires because he's the…read morefirst GP I've had who actually listens to me rather than being dismissive and indifferent. The staff at the front desk are always friendly and very personable. Amy, Dr. Gatz's nurse is very responsive and so understanding of my crazy work schedule as I travel, and am gone for weeks at a time. I'm very picky when it comes to health care providers, and knowing this, Dr. Gatz has always referred me to a specialist who is exactly what I'm looking for. The new location is beautiful, by the way!

Went to urgent care for a sports injury to the arm and the nurse practitioner student kept asking…read moreabout sleeping on it wrong or leaning on the elbow for an extended period of time. Really unsure what her line of questioning was, as the injury was directly related to and happened DURING a high contact sport. It made me wonder if she was even listening. I won't go into the back and forth details of the exam but if I hadn't pressed for direction on treatment or recovery I would have simply gotten an "I don't know and go see your PCP". If my PCP could have gotten me in for an appointment, I wouldn't have been at the urgent care in the first place. The worst part about the experience was the dismissiveness of the student and the lack of professionalism from the overseeing practitioner. She literally walked out of the exam in a fit. Didn't even end the exam just walked out. I wouldn't recommend this urgent care unless you are in desperate need without any other options. The only positives were the facility was clean and both the front desk and nurse were friendly.

I've had okay experiences here and not okay experiences here. Since we're dealing with medical…read morestuff, I'm not going to go into a lot of details, but I'll just say the reception staff could work on their "RECEPTION".

Not impressed and won't go back. Had to take my 3 year old foster child in for a cough. The guy who…read morechecked me in was rude, surly and mumbled. He sent 2 other patients in before us who had come in after we did. When I asked him about this he said I didn't sign in "like I told you". I felt very uncomfortable and was made to feel like I shouldn't even be there. The Dr. was very nice, but not enough to make up for his receptionist.

I was admitted in 7/7/26 and released on 7/10/26. The ER was top notch and quickly got me admitted…read more Every single person I encountered was kind, compassionate and caring. The Doctors made sure my pain was control and the nurses (who were fantastic) made sure my prescribed meds were given to me on time. The transport people were all very kind and pleasant also. I would highly recommend the ER and this hospital.

Because of the reviews & major anxiety w/doctors, I was super nervous about a procedure I was…read morehaving on 7/10/26. From start to finish it was by far one of the best experiences I've had when having outpatient surgery. Each person on staff was kind, compassionate and supportive. The nurse who cared for me after surgery was absolutely amazing. I sure wish I remembered her name. They stayed on top of pain control and nausea. I didn't have to ask, she was already taking care of it. I'm so glad I didn't let the reviews scare me away because like I said in the beginning, by far the best experience when going through outpatient surgery. Kudos to the staff in outpatient surgery.