I would never recommend spinks & Yates to anyone. the house we rented was a mess when we moved in, it smelled, there was hair on the floor and the cabinets were filthy, at time to move out we were charged $350 for a deep clean which they obviously did not find it important to do for us to move in. the walls were full of holes from the previous owners and we are being charged sheetrock damage. also being charged for overgrown flowerbed, that when I lived in were literally 3ft high full of weeds. Horribly run business, that I will let everyone know my experience about. read more

We walked into Spinks and Yates to inquire about rental management for our property on West Point Lake. The gentleman we spoke to said he would have to get the rental management person. Five minutes later Shelly came out. We asked if we could sit down and talk for a few minutes. She said she couldn't because she had a 2:00 appointment. It was 1:00 at the time. So we had to speak through the glass that separated the lobby from the office area. We scheduled for Shelly to come out to assess our property the following morning at 9:45. We spent part of the morning sprucing up our place. 9:45 came and went. At 9:50 Shelly called us saying an emergency had come up and she couldn't come today. No "I'm so sorry". Simply "Would you like to reschedule?" We simply said that we would find someone else. She doesn't seem to understand that bad word of mouth advertising is the absolute worst for a business. read more

Absolutely horrible!!! The customer service is horrible she's always rude when ahes there instead of at krogers. They had work done to the roof of the complex and the workers and their equipment plugged into my outlet outside for a few days and when I asked about them reimbursement Sarah had the worst attitude telling me she had nothing to do with my power bill. Smh Later I had an issue with the toilet and being spiteful she ignored the message. I felt when I was signing my lease this wasn't the type of people I'd like to deal with but at the time I had no other choice. This property management company is the worst! read more