Dirty and way over priced. Robbery in fact, I will not be back. So many machines smelled musty and…read morehad a lot of hair and dirt in them. Just can't see the sense in charging so much for a load of laundry unless you're greedy.

Easy access off N Walton not in the middle of town which is nice. Machines are expensive 6 bucks…read morefor a wash, big machine is 12, we used the 6 buck machine really cleaned well and spun a normal laundry load almost dry so the drying was cheaper $1.50 for 30 min was more than enough. There were 30 ceiling tiles missing but the walls were long tiles in good shape. I felt the overall rating was a little low, yes it was a little expensive but the machines were in very good working condition so I believe 4 stars is fair.

Not sure how adding 1 shirt to my previous order added $16 to the price. The people are nice and…read moreprofessional but thinking I need to keep looking for a cleaners.

Really fast turn around and my suit looked (and felt) brand new. Will definitely be returning here…read morefor all dry cleaning in the future.

I brought military uniforms to have new rank sewed on them. Many places snuggle with military…read moreuniforms but the put it on correctly with a neat finish. Luckily the rank insignia is the same size and form, just a different color making the swap a little easier. I would have awarded 4 stars but it wasn't clear when my items would be complete. I think they just got a new tailor in March 2018 and hadn't worked through timing, workload, and communication yet. Overall, I'm pleased and would go back again.

I have been here a couple times and have been satisfied each time. Pricing seemed reasonable and my…read moreclothes were cleaned and not damaged. Customer service was pretty good, nothing special. Turn around time for my clothes to be done was within a couple days. Overall, pleased!

They are committed to our community, 100%; so generous, professional and kind. Captain Keith…read morehimself takes great care of his customers.

Captain Keith's Classic Cleaner consistently delivers exceptional customer service, which is why we…read morehave maintained our loyalty for numerous years. Their competitive pricing in town is unmatched. I highly recommend Captain Keith's Classic Cleaner to all.

Brought in a dress that needed a slit in the seam to be repaired. About 8 inches long. While it did…read moreseem like two weeks was a long time to complete this simple job it was ready on the exact day they gave me.

Being new to the area, I thought I would try this cleaners. My husband took in our clothes and…read moreasked for medium starch. Well, my Harley Davidson dress shirt that used to be black and white is now black and off white/lt grey. It is ruined. Also, not starched at all. There went $70.00.

So this dry cleaners is closer to me but closes earlier than my usual so I never got to go. Today,…read moreI showed up with 4 minutes to spare, well 3 by the time I took the picture. The lady inside watched me pull up DIRECTLY in front of the store and RAN to switch the sign to closed and shut the door. Safe to say that I won't ever try to utilize their service and I'll stick to my regular cleaners.

When I dropped off my clothes I thought this was a nice place. However, not only are the prices…read morehigher than when I lived in a major city, but they called me and basically accused me of taking another customer's clothes. I could tell the woman who asked if I'd gotten clothes that weren't mine didn't believe me. After she asked if I had clothes that weren't mine, she described the shirts as if I didn't know what, "clothes that don't belong to you," meant!! WTF?!! I would have returned them if I found them in my bags. I don't need or want some random person's used shirts. It was so insulting! I don't know if it was a race thing, but I won't be giving this dry cleaner any additional business. It's not my fault they lost a customer's shirts, but accusing another customer with NO cause is ridiculous!!!

This place is fantastic. Hands down, the cleanest laundromat I have ever been to. All equipment…read moreis modern and up-to-date, and there are comfortable places to sit while your washing is getting done. Free wifi and a nice counter area make it handy to have a place to sit and get some work done while your washing is getting complete as well. My wife and I took some oversize items here recently and could not have been more pleased. Best part? Friendly folks who run the place, and a Veteran-owned business. This place sets the standard for Benton County.

Our washer finally kicked the bucket and is no longer agitating. I needed to wash around 5 loads…read moreof sheets and towels. I came here and was pleasantly surprised. Extremely neat and clean and both owners helped me very patiently as I have not been to a laundromat in over 20 years. The machines worked great, I was already aware that laundromats were much more expensive than the $2.50 I remember paying. All my loads fit into 2 machines and it cast $24 for washing and drying. Took about an hour total. I thought the cost was well worth it and will bring my comforters and big bedspread here to wash. The whole process was easy, pleasant and fast. I highly recommend this laundromat and the wonderful, helpful owners.

The food was delicious and the staff was very accommodating of my gluten-free diet. I will go…read moreback, and bring friends.

Clean and usually an attendant on premise Close to other…read moreshopping or food while you wait for laundry

I have used Long Branch Dry Cleaning for my personal items in the past without issue. However, my…read morerecent experience regarding a vintage leather fringe coat I intended to sell for my business was extremely disappointing. Given my experience over the past few years including significant delays in the return of my daughter's wedding dress after preservation, as well as the damage to this vintage coat I would advise others to use extreme caution when considering this company. When I brought in the coat, I clearly informed the attendant that it was vintage leather. I was confident in this, but the attendant argued that it was faux leather after briefly inspecting it. I explained that, given the age of the coat, I did not believe faux leather would have been used at that time. Despite this, she insisted it was not leather and assured me it could be processed through standard dry cleaning. Based on her confidence, I trusted her judgment, although I was asked to sign a waiver prior to service. A week later, I was contacted and informed that the coat had been damaged during the dry cleaning process. When I returned to discuss the situation, the attendant acknowledged that the coat was, in fact, leather and admitted that sending it to a leather specialist would have prevented the damage. Despite this, I was told they had attempted repairs through their seamstress and that I would be responsible for the cost. I requested to speak with the owner, Forrest Ward, and was told he would contact me. After waiting over a week and leaving follow-up messages, I did not receive a response. Instead, I was later contacted by a manager who informed me the coat could not be repaired. During that conversation, responsibility was shifted onto me, citing the condition of the coat rather than acknowledging the improper cleaning method. Overall, I found the handling of this situation to be unprofessional and lacking accountability. As a long-term customer, I expected better communication, ownership of the mistake, and a reasonable resolution. As of 03/07/26 I still have not had my coat returned to me. Based on this experience, I cannot recommend this dry cleaning company.

The customer service here is unmatched! My mom had dropped off my comforter to be cleaned and they…read morecalled me within 48 hours to let me know it was ready for pick up! It smelt great and was so clean. It made me so so happy! It was also reasonably priced which seems to be rareity these days. The worker was so kind and even offered some loillpops to my girls. It was great!