What a relief! After a long search and many reviews, I came…read moreacross Cheeky Strut salon. I've had some terrible experiences with hair stylists and was unsure who to trust. I met with Darby and she is amazing. Down to earth, a great listener and has had bad experiences herself so she was able to sympathize with my concerns. My appointment went smooth, she asked questions and explained what she was going to do. The salon is inviting, clean and full of stylish merchandise. Visit this salon & book with Darby! Happy travels!

I'm really disappointed with my experience here. I paid $25 for a consultation with Paige to…read moreexplain that my hair is very thin and needs to be handled gently. The first time I went, I did one streak of highlight called a flash highlight (over 200$) to test the waters and it turned out great, so I came back expecting the same quality. This time was completely different. Paige double-booked another client and had her assistant handle most of my appointment. The assistant was extremely rough while washing my hair even after I repeatedly asked her to be gentle. She seemed annoyed that I said something and actually handed me the brush and said "do you want to brush it?" I shouldn't have to explain the same thing twice to her assistant when I already paid for a consultation to make sure this wouldn't happen. Paige barely checked in, didn't review my foils before they were rinsed, and my hair came out yellow and orange instead of the cool blonde I asked for. I didn't even get to choose the toner or discuss the results before being told by the assistant to pay. I also asked for thicker highlights and ended up with baby lights that looked uneven in tone. I walked out in tears and paid $265 for results that look like I used a bottle of Sun-In at home. I'm beyond frustrated and will not be going back. Letting an inexperienced assistant take over while charging full price is completely unacceptable.

I liked this place and had been coming pretty consistently. The tanning itself is good... not A+,…read morebut convenient and good enough that I was happy to keep returning. Unfortunately, today changed that. I made a last-minute appointment and called ahead to let them know I'd be a little late. Their policy is a 10-minute grace period, and I walked into the salon literally within the final 60 seconds of that window. They just kept repeating, "Well, it was 10 minutes, so we have to push your appointment," even though I was standing there within the stated grace period. At a certain point, I realized the conversation was going nowhere, so I stopped arguing and simply said I wouldn't be coming back--which is unfortunate, because I had been a consistent customer. And the cherry on top: they still charged me the cancellation fee. I completely understand having policies. I just think if your policy is 10 minutes, being there within those 10 minutes should count.

Just had a lash lift and tint with Bri and she did an AMAZING job!! Highly recommend GCT, their…read morestaff always does such a great job with all services. So excited about how my lashes are looking and it's always nice when it shaves time off the morning makeup routine :)

Cassidy made me feel so comfortable and was ready for any questions I might have about the spray…read moretan process, and after care. The location is inside Grand Rapids City gym and she sent me specific directions on how to get there, you will have to go down stairs. The process was easy and she set the tan with a setting powder after so it didn't feel sticky when I left. I got the rapid tan so I could rinse off before getting into bed that night.

Cassidy was great and explained the entire process of the spray tan and makes you feel comfortable…read morethroughout the process!

LOVED! I've had a quite a few higher end fancy facials and this was the best. I have a hard time…read morerelaxing yet I was able to relax and enjoy the process. I walked out feeling relaxed and beautiful. I've never left a facial feeling confident in my skin. Bethany was amazing. I will 100% be back in the future for more facials. She was very gentle when it came to washing off the cleansers + masks , no tugging, pulling, or roughness. The application of the products was soothing and not messy. This was my first lash lift and tint. So far I am loving it! I can't wait to come back and see Bethany again

I am no stranger to spray tans, but I can truly say that was experience with Hannah was top tier…read more From the moment I arrived at her studio, I was met with joy and knowledge. She explained her process from top to bottom. Not only do you receive an incredible tan, she provides a moisturizing treatment and powder that truly allows your tan to shine. I went back for multiple sessions and touch ups. Communication was easy and quick. I knew that whenever I was getting a tan I would be met with speed and a smile. Thank you Hannah and Sandbar for helping me glow!

I went in this weekend to get a spray tan for the first time. I did some research to make sure…read morethat I got the best experience possible (clean skin, no lotions, wear loose fitting clothing, etc). The young lady at the front desk went over everything for me. She was extremely nice, professional, and thorough. She made me feel welcomed and at ease. Time for the tan. It was exactly what I expected and rather quick. I got out of the booth, looked in the mirror, and the tanning solution was running down my stomach, creating some very noticeable patches. I asked the young lady (sorry that I forgot your name) if that was normal and showed her my stomach. She immediately got the spray tan technician (which you can pay extra for) to re-do my spray tan at no cost to me. Like the first, this young lady was super nice and professional. When you can make someone standing in the underwear with a botched spray tan feel good, then you are doing something right! My spray tan looks fabulous, and I can't wait to go back next month. As a business owner, I can say I would be proud to have these young women working for me. They did everything right and will have a repeat customer. I can't say anything about the prices, because I am unfamiliar with tanning salon prices. The place is super clean and inviting.

This salon will do anything to take your money and run. The management of the salon is extremely…read moreunprofessional. FYI - your tanning package expires in 30 days without them telling you. This happened to me the first time I bought a package, it expired and I walked away noting next time I will use my tans before 30 days. I have bought a few packages since then. The last time I bought a package was in March 2020, I used 3/6 tanning sessions- then COVID hit and they had to close. When they reopened, I called and left a voicemail asking when my membership would expire. Nobody called me back for a couple weeks. I went into the salon and asked when my package expired - the girl said August 28th. I immediately put it in my calendar to use my tans before then. I went into the salon on August 14th and the girl working told me I had NOTHING on my account. I explained her the situation and she said someone would get back to me. 1.5 weeks later - nothing. So I call again and leave a voicemail. Nothing. I find their email on FB and email them. Finally I get someone to call me - after chasing around for 2 weeks - and her solution was that they could give me back one out of two sessions I did not get to use. I kindly asked if they could give back both sessions that I paid for and I heard nothing back. I emailed them a few more times, went into the salon to follow up, and still nothing back. The management continuously ignored me. This salon is NOT cheap. The price you pay is for a professional experience and Tropi Tan does not give professional quality. The employee made a mistake, like humans do, and Tropi Tan refused to give me (a long time client) back what I paid for. I do not recommend tanning here because Tropi Tan is not a customer driven establishment.

Went in for my very first facial today!! Got the express facial and Angela did an AMAZING job…read moreworking her magic on my poor skin. The spa was so cute and I loved the big open space! This would be a such a great and reasonably priced gift for someone! I felt a pampered

My 3 friends and I came here one day after work for a fun girls group activity! I had never been or…read moreheard of it but one of my friends suggested it as she had been previously. We booked a group appointment ahead of time and we originally had 5 but had to switch to 4 almost last minute and they were super accommodating! Our appointment was actually during happy hour which they have from Tuesday-Thursday 3p-7p so many of their services were discounted due to that. We did the facial bar with a friend option. The 4 of us (+2 employees) were the only ones in there so it was super peaceful and enjoyable. They explained our options to us and what the purpose of each step she was doing. For my 2 add-ons I choose high frequency and the cooling globes. I liked these a lot but I still want to try the rest of their add on offerings! All of the products felt very luxe and smelled amazing. At the end of the facial, I swear my skin had never felt better and we were all truly glowing. I need to get back here and get another treatment soon!

Their hours are listed as open until 7pm, and when I arrived at 6:30 to get a spray tan, all doors…read morewere locked, and I tried reaching out over the phone and text with no response. I can't comment on service quality (bc I never received services) but I haven't experienced this issue with any other salon.

I was a loyal customer here for several years and was on their VIP membership plan. I want to be…read morefair because the actual spray tans were consistently great, and the staff members I interacted with over the years were always wonderful. Unfortunately, the customer service experience with ownership ultimately drove me (and several friends) away. The biggest issue is how inflexible and dismissive they are with customers regarding booking mistakes and billing issues. One example: I accidentally selected the wrong appointment date in their booking system. I realized it within minutes and immediately messaged the owner to correct it, but because the accidentally selected date was within 24 hours, the system locked me out from making changes myself. Rather than offering any grace or understanding, I was basically told I was out of luck and still charged. I completely understand having cancellation policies in place to protect appointment times. However, when a customer notices a simple mistake immediately, reaches out right away, and there are still multiple openings available for that date, the business has lost absolutely nothing. It feels less like protecting bookings and more like benefiting from customer errors. This apparently was not an isolated experience either. I know multiple people who had similar situations and felt brushed off rather than valued as longtime clients. I also personally experienced recurring issues with billing and automatic renewals/charges tied to the required credit card on file. After enough frustration, I finally decided to leave. It's unfortunate because the product itself is genuinely good. But eventually customer service matters just as much as the service being provided. I truly wanted to continue supporting this business, but it became clear that loyal customers were viewed as expendable rather than appreciated.

I love the celebration cinema location, the beds are clean and a lot nicer than other locations…read more it's always clean and the staff is always super friendly and welcoming.

This place is way over priced for the low quality beds they have! It is dirty dingy and the…read morecustomer service needs help. I was a member for months and finally went to Solana. So glad I did! If you want high quality good pricing and actually see a tan then don't waste your money at Midnite Sun!!!

Stef is the MVP in your prep for a special event. She takes in all the factors to come up with the…read moreperfect color for your event, and even more importantly, perfect color for your skin! I love that she can come to you (my dog loves Stef) or you can visit her gorgeous home studio. She celebrates all bodies and is your best hyped woman for whatever you're gearing up for. She truly cares about her clients, and becomes your bestie in an instant, yet still remains so professional. Cannot recommend enough!

Stef is the best, high quantity service, entertaining personality and a super clean space!! I…read morehighly recommend.

Sunless tanning package is a great deal. I love getting spray tans weekly here. Since the pandemic…read moreI have noticed not all staff wear masks when it was supposedly enforced by our governor. Staff is friendly. Also, this is a cashless business FYI so be prepared to pay on a card.

My girlfriend visited for a spray tan and specifically requested a dark, bronze result, as she had…read morean event the following day. Unfortunately, the final result was neither dark nor bronze as requested. When we brought up the issue and asked whether a refund could be provided, we were told rather rudely that nothing could be done. There was no refund option. It was disappointing not only that the service failed to deliver the result requested, but also that staff and management seemed unwilling to address the concern or stand behind the service. I would take your time and money elsewhere, to a business that actually stands behind the services they provide.