Focus Treatment Center is an amazing facility. The staff members are in recovery, so they…read moreunderstand where we are coming from. The counselors, techs, and nurses met us where we were and gave us the support they need. My counselor was very beneficial to me, I wish I could see them now after leaving the facility. I always felt safe with the nurses and the techs; when I would report a concern about a med, etc. to a nurse they were receptive and listened. Admissions team was really helpful and answered all of my questions. I can't say enough good things about this place. It changed my life.

I honestly do not like this this rehabilitation center their rules are ridiculous. All we wanted to…read moredo was give my grandma a hug and kiss goodbye and drop off her clothes but they wouldn't even let us see her because she was in group and wouldn't even pull her out for 2 minutes. They act more like a prison than a place that's trying to help you.

Dr. Santan is professional, on time and so helpful. He helped me get through a very dark time and…read moreI'm eternally grateful. I saw him for individual counseling and I'm so glad I did.

From the owner: Dr. Santan specializes in anxiety disorders (general anxiety, panic, OCD, phobias, worry, fear and…read morestress) and romantic relationships.

This is the best out patient physical therapy center in the Chattanooga area. I have been to…read moreseveral for various injuries on different parts of my body. The service, attentiveness and compassion are stellar. All the staff are extremely personable yet very professional. Only reason I'm not going there right now is because my insurance changed. You can tell the staff is happy to be there and happy to help everyone. Very lighthearted and happy environment which is definitely helpful with healing. Also I did dry needling there and it was very successful. I would go back in a heartbeat if I could.

From the owner: Memorial provides comprehensive outpatient physical rehabilitation in three convenient and modern…read morefacilities staffed with certified health-care professionals. Inpatient therapy is provided at Memorial Hospital and Memorial Hospital Hixson. One-on-one outpatient physical, occupational, and speech therapy are provided at Memorial Hospital, Memorial Hospital Hixson, and Memorial Center for Health at the Hamilton Family YMCA. Therapists assess joint motion, muscle strength and endurance, function of heart and lungs, and performance of activities required in daily living. We offer a wide range of services in the areas of: physical therapy, occupational therapy, speech therapy, joint recovery, outpatient rehabilitation, industrial medicine and stroke rehabilitation using various treatment modalities. Beyond orthopedic rehabilitation, Memorial offers specialized therapies for urinary incontinence, speech and language development, cognition, swallow function, pain management and balance disorders. Click on our website link or call us for a complete list of our locations & the services we offer.

Catherine Rogers is down to earth and really makes me feel like she is understanding what I'm…read moresaying. She has a great way of putting things in to perspective for me and shows me different ways to look at things. I highly recommend her services.

Unfortunately, our experience with Catherine was less than satisfactory…read more My husband suffered a major medical emergency during travel that landed us in the hospital out of town for two weeks. Our therapy appointment was scheduled during that time. I attempted to reach Catherine the night before our scheduled appointment via voicemail and email to inform her of our situation and that my my husband was currently hospitalized. I only remembered the appt due to a reminder alert! Other things on my mind at the time. The day of our appointment she proceeded to send me a text asking if we were coming I explained to her our current situation and that we would not be able to make our appointment. She immediately responded reminding me of her cancellation policy. Minutes after this communication she processed a full charge for our appointment. When I contacted her asking the charge, she explained it was her cancellation policy to receive all notice within 24 hours. Again, I proceeded to tell her we had been in the Emergency Room and now ICU and apologized I had not thought of it sooner. I offered to send her hospital admittance documents and out discharge papers upon release. She responded, "I hope honoring the policy does not create a barrier to your continuing to see me. I just wouldn't feel right making an exception for some and not others so I created a policy that is as fair as I could create and provide a system for clients to setup reminders that best fit their needs. No documentation needed. I just feel terrible making exceptions for some and not others." She continued to explain to me the fairness of the policy. Unfortunately, no exception for life threatening medical emergencies. I want others to be aware of her practices. I would never want someone to be in this situation and I thought it important to notate how she conducts her practice.

It would be nice to go to a doctor that actually keeps an appointment time. Just like all the…read moreothers, 45 minutes to an hour AFTER your appointment, you MIGHT get called back. When do we get to start charging doctors for being late? They do it to us?!?!?!

The visit went well. The issue I had was the process in the office. I was asked to provide my…read morehealth care information so they "could investigate and let me know how much the visit would be". I was informed that the visit would be $50, and when would I like to make an appointment? I agreed, kept the appointment, and paid $50 as agreed. Then I get a bill. Called to ask why and the employee said that they just call to see if I have coverage, and that they would not have any idea how much the visit would cost. Not very helpful, and all I got was geez, sorry, we will bring that up in our next office meeting. Not happy with this at all. I would not return to this facility just because I was lied to on the front end.