The care is good. They will bleed u dry after the stops paying and refuse to give u options for…read morecheaper care. My mom paid out over $24,000 from December to the end of January for what. She got covid while at this place in December and the insurance refuse to pick up the cost for that month. They was under lockdown due to the cases of covid in there. Now they are sending me a bill for something that happened at the start of where she was paying for it 3 months ago. They refused to give her any option of any other care facility that would have been cheaper other than to go home. I knew that they was going to bleed my mother dry of any savings she had. Be warned of this place. Ask for any options after the insurance stops paying, find another place that is cheaper by half and do it before the insurance rans out.

Beautiful building and grounds. The atmosphere inside was very cheerful for the patients as well as…read morestaff.

Can't ask for better care for my father. The staff is knowledgeable and compassionate. The grounds…read moreare beautiful and the rooms and clean and comfortable. I would definitely recommend this facility to anyone in need of their services.

Before I begin, the Nurse Practitioners and most physical therapists here are fantastic!…read more But I sat every day with my great grandmother and observed very untrained, careless CNAs avoid doing their job every single day. My great grandmother just had surgery, she has staples and an oozing scar. Every time her drainage got on her clothes and bed sheets they gave her disgusted looks and made her sit in it for HOURS before coming to change her bandages, clothes, or bedsheets. They even try to tell us she doesn't need it changed as it's obviously wet and the bed is obviously stained with blood and pus. CNAs would rather go eat and go on break than take 10 seconds to change her bedding! I asked them if they would like to lay in that bed. I didn't think so! CNAs are not legally allowed to change oxygen tubing or tanks because they are not properly trained, although if they are trained to do so, they are allowed. I do not know their training here but I know their CNAs are IMPROPERLY TRAINED. They would take her oxygen off and have her do things without it Bc they were too lazy to move her tubing to a portable tank. And when they did move her tubing to a portable tank, they didn't bother to check how many liters of oxygen she needed and gave her less or more of what she is prescribed. This could cause oxygen poisoning and KILL YOUR LOVED ONE. IF YOU COME HERE, keep an eye on the CNAs. They will do whatever they can to be lazy and avoid things. And it doesn't take much schooling to be a CNA. Do not trust that they always know what they are doing! Know YOUR facts, and correct them when they try to get away with things!

Like any other business, the operation falters at times because of new personnel and differing…read morephilosophies and experience for individual service providers, But, after over 20 years of medical assistance, and a few emergencies, al in all, they are doing their best. I survived COVID and SHINGLES with them, at times with a bit of 'personal' effort. The attention and willingness are important and the results have been more than satisfactory. Improvement in process is always welcome.

I personally see the Bujaks for the last 7 years and they have been at this office for a year or…read moretoo and it's very organized. Amazing customer service from the front office. Clean and organized.

21 minutes ago I just left there after being told that I had…read morebeen discharged back in January due to dispute with a staff member over the phone about my care. The dispute was not with Vicki Cooke my former NP, she had never talked to me about it, she was out of town during this time.... I guess it's common practice now to have no say so about your care. Regardless, you discharged me as a patient, fine, I will go someplace else... My complaint, you sent out a certified letter in January, or you say you did, you wouldn't show me the receipts. I never received any letter, why would I have shown up for an appnt if I had received it. I had an appnt scheduled on 6/14 since my last appnt in December of 2017. I received a call to confirm my appointment, I asked to change the appnt to today's date. Yesterday I received a call to confirm my appointment. I came in for my appnt, I was asked to update paper work and then taken back to a room.... It was then I was finally approached about the letter that was "sent" out in January. Vicki Cooke would not even come and talk to me. I was humiliated and all of this was over a dispute with a very rude staff member about antibiotics for a sinus infection. Today I came in with a black eye and a hurt shoulder from a fall yesterday, I thought I was going to have it looked at. . I guess I need to find a new doctor to take a look at it.... My advice to the staff there, if you discharge someone as a patient make sure your staff and the patient knows about it. And to Vicki Cooke, I suggest you take the time to talk to your patients before you make rash, uninformed decisions. I'm truly baffled at this, all over antibiotics for a sinus infection.

I couldn't think of a better place to go for my medical treatments. I have diabetes and I have to…read moresee my Dr ( Vicki Cooke ) every three months. So over the years I have been there a lot. I have experienced nothing but kindness and care from Vicki and her staff. It's unusual for a Dr anymore to sit down with you and look you in the eyes and ask how you are doing.... This is a place that cares about their patients.

Dr. Santan is professional, on time and so helpful. He helped me get through a very dark time and…read moreI'm eternally grateful. I saw him for individual counseling and I'm so glad I did.