I came into the store, looking for a reclanner, that I had seen there a couple of weeks ago. One…read moreyoung man did not have any idea of what I was talking about. Another associate had an attitude when I asked her. Could the box be open? So I could see after I found the item I was looking for. An associate by the name of aaron came out to assist me, and was the greatest thing that happened during my visit there. He was very polite in patient with my questions. He opened the box so I could see the color of the chair that I was wanting to buy. He told me how the assembly of the chair would be. He went to the front to find the price of the chair. He bought the chair out of all the mayhem that was in the back of the store to the front and have my brother to load it in the car. He is a great fit for this company here in danville. He is a very outstanding employee. I told him thank you, but I would like some type of recognition for the job that he did today.

Very disappointed with my experience. I purchased a rug in-store and was told I had seven days to…read morepick it up. Three days later, I called the store about 45 minutes before arriving to let them know I was on my way. When I arrived, I immediately saw the rug I had already purchased sitting in a basket. I mentioned that they had already brought my rug up, but an associate insisted it wasn't mine and called the manager to look for it in the back. While they searched, I showed them a photo of the rug and my receipt. They confirmed my purchase was in the system but still couldn't find it. I even walked to the back of the store to show the manager where the rug had been. By the time I returned to the front, the associate had sold my rug to another customer. The rug had been sold twice--even though I had already paid for it days earlier. The manager told me there was nothing they could do except issue a refund. While I got my money back, that did not make up for the wasted trip, the time I spent, or the frustration of having an item I had already purchased sold to someone else. This situation should never have happened. Better communication and inventory control are clearly needed. I expected much better customer service and would not recommend this store based on my experience.

For those not familiar with the area, here's the deal about this mall…read more Danville used to big a major textile city since the Dan River flows right through the center of town. When those went bust loooong ago, the city went downhill. This is the only mall in the area, and when you have a population without a lot of money, you get stores, or a lack thereof, to match. Well, there were 4 anchor stores here: Belks, Sears, JC Penny, and Dunhams Spirts. Sears and JC penny are gone. The "food court" has a Chinese food place and a cookie place. Elsewhere, there's a Chick-fil-A and a pretzel joint. The majority of the stores are gone. However, the mall is not run down or dirty. It's clean, well lit, and inviting. With the new Cesar's casino in Danville, expect some major changes to happen to this mall.

Danville Mall has got to be the smallest mall I've been in…read more Being that it was almost empty, there were a LOT of parking spaces available. Came in here on a weekday and I can count the people that were shopping. People also come here to walk for exercise. They have the right idea. No people to bump into and disrupt your exercise! Lol The number of places to eat is very limited. By that I mean there's only 4. I'm okay with that, because all I want's Cinnamon pretzel bites at Monk's. The girl behind the register greeted us immediately plus there's no line! There's a department store (Belk) . They didn't have a huge selection. So, I didn't find what I was looking for. The prices seemed to be less than Belk's in big cities, which is nice! Hopefully, vendors will start coming in soon in anticipation of Caesars Virginia's opening in 2024. My husband and I talked about going here to start walking when weather's bad.

Service was great selection great value very good I love shopping here very great selection of itemsread more

Good place to do some weekly shopping. The market contains a produce, frozen food, dairy, & grocew…read moredepartments. Many times they have marked down prices on produce and meats for the budget shopper. The Matket also contains all the other items that a normal General Dollar has & more.

I found this place completely by accident, but I'm glad I did. It's larger than it looks from the…read moreoutside, and there's enough vendors in there to guarantee something for almost any antique taste. From furniture to Civil War memorabilia to toys and trinkets, I saw a bit of everything. Staff seem friendly and there are restrooms in the back.

We stopped in near closing time, but were greeted by Pepper and his associates and were encouraged…read moreto take our time to browse. This was a nice antique shop with tremendous variety and good merchandise and a very nice owner!! I look forward to a return trip .

Hunter at the Danville store is an Absolute Rock Star! My wife and I had incinerated three whole…read moredays of our lives on the phone with ATT customer service trying desperately to solve an issue with nothing to show but frustration and defeat. We walked in to the store absolutely braced for more difficulty. Once the situation was explained to him, he stated "Oh, that's easy" and had us out the door in under 15 minutes! He is now our GO TO problem solver!

Be advised that even if you purchase Apple EarPod headphones from this location and they stop…read moreworking within the years warranty timeframe - they will replace them with a substandard product and first insist it's the same product and then say they were out of Apple EarPods headphones after a complaint was made to AT&T online. I'm sure any other representative besides Holly would have better explained the return process in the beginning as she only decided to be more detailed after the complaint was made against her.

I brought several ar 15 amend 2 magazines from this store I called them and let them know I…read morebrought a faulty magazine that spits out my ammunition and ask them could i exchange or return the faulty magazine and he said there is nothing they can do when the amend 2 ar 15 magazines are on YouTube for being the most faulty magazines. They lost a loyal customer. I will never buy anything from them again because obviously they do not care about there customers or the products they sale because he told me he never heard about the amend 2 ar 15 magazines they sale as being faulty when it all on YouTube on top of that I had to call twice when they first answered the phone they muted the call and didn't say a word when I said hello so I called back and that's when he told me there nothing they can do about a faulty product I brought from them directly. I done business with them for years and the fact they did a loyal customer like this proves they don't care about the customers or the products they sale. Wish I could gave them no stars

Justin has been extremely knowledgeable and helpful throughout all of my purchases!!!read more

Arrived there was only one car ahead of me. Felt like the wait was longer than I usually have to…read morewait. I get to the window and the woman is talking into the phone ( to the outside speaker) but she is talking to her coworker inside and takes 5 minutes to acknowledge me while I'm awkwardly sitting there. After acknowledging me she begins her conversation again delaying my pick up yet again. Considering I was on a time constraint, right t really want a great experience.

Peebles has a great shoe collection and their sales are fantastic. I don't shop for clothes as it's…read morenot really my style and their plus size section is a little lacking. I'm not about to pay $78 for Lee jeans I can get at Walmart for $26. While selection and sale pricing is great, their customer service could use a lot of work. As I approached one employee to ask a question, she looked me up and down, and walked away! Now, I'm not dressed like Martha Stewart on a day out but I'm not complete bum material either. I shrugged it off and took my purchase to the register. The cashier, Janice, was very chatty with the people in front of me, to the point of slowing down the line enough to make one woman walk away. She was smiling, happy, and seemed very friendly. When I got to the register, I said "hello, how are you today?" and got a "Hi, Will you be paying with your Peebles charge?" "No, I have a gift card" she sighed like it was a problem and when I told her I had a coupon, well, she just scanned it and told me the price. No "thank you, no have a nice day" Just handed me my bag and looked past me to the next person. Seriously?! I checked to make sure my teeth were clean and I nothing hanging out of my nose when I got in the car! There is really no reason to be snotty to customers no matter how they are paying for something. I usually overlook little things but it's not the first time I've seen this kind of snobby behavior by the employees here. I won't be back. There are other nice boutiques in the area who will gladly take my money with a smile.

This is such a great store! Peebles brings department stores to small towns and saves us from…read moreWalmart... Carries national brands and employees friendly people. Also offers promotions with real value - makes their ads & mail actually worth LOOKING at.