The quality of care at Florida Bladder Institute Is…read more Excellent They are both Caring Knowledgeable in all facets of Bladder Issues ! Which for me was &is a Blessing

wish I could give 10 stars I had a great experience at the…read moreBladder Institute today! . The receptionist area always kind & welcoming The nurse was beyond kind & compassionate. very nice! I saw Tabitha WOW, she's amazing - thorough, kind, thoughtful caring, understanding, really listens Dr. Gauta is always kind, down to earth, and reassuring & compassionate Truly outstanding! , I was impressed with the professionalism and humanity exhibited by each individual with whom I came into contact. I'm very grateful to have Dr. Gauta.

Since I moved to Florida 4 years ago, I have been Dr Amanda Schultz's patient and she has been…read morewonderful. I would always recommend her. Today, I had an appointment for my daughter for a well visit and birth control. We got two text messages confirming the appointment at 2:30 PM and both times replied yes to it. When we showed up, it was 2:40 PM, since my daughter's school did not let out in time. We were told that the appointment was at 2 PM and the doctor can't see her any more. After showing them the text messages from the office with the 2:30 PM times, they told us, that we should have been here 30 minutes before the appointment time... ???? They told us that they make it a priority to tell new patients that on the phone. Well, we were not made aware of that and I was not a new patient myself, so maybe the lady on the phone got that confused. The presumed office manager got up and went to talk to us telling us it is now 2:40 PM and Dr. Amanda does not have any time to see us today. I explained that I took off from work, got my little girl out of school early just to get to the appointment for my oldest daughter. The office manager said that another doctor might be able to see her. We were fine with that. I filled out the paperwork for my daughter and was called back in to speak to the office manager. Now she told me in a rude tone that this visit would not be covered by my insurance, because it was considered a sick visit not a well woman visit and she is not 18 yet. It would only be covered, if she was sexually active. It would be $300. Now, I asked her, if she really recommends me to reschedule a well visit after she is sexually active to get on birth control. That does not make a lot of sense to me. She went in the back to talk to a nurse and came back and said that now they can do the well visit and it would be covered 100% by my insurance. However, the birth control discussion would be an extra charge.... ???? Not as much as the original $300, but still a charge. I asked her to explain that as I was never charged extra during my well visit 4 years ago when I first got birth control prescribed. At this point, I knew the office manager just tried to charge me for something and I told her that her behavior was very rude. I will never come back to this office again with an office staff that treats their customers with such disrespect and clearly takes it in their own hands to come up with different charges. What is it now? $300? less? or 100% covered? We walked out and went right across the hall to another gynecologist office, where we were treated very respectfully from the entire staff.

This doctor is a genius and I highly recommend!! I had a lap hyst. and he used day surgery. The…read moreentire experience was fabulous, pinned my bladder. Very good work. I was so impressed. Small incisions, great communication, quick, no bull problem solving skills. I own a bike shop, had to go back to work and I felt like I was his sister and he was getting me on with my life FAST. Great job Dr. Guata and I appreciate the fibroid removal surgery that you did for me.

Dr Pfigg is great... his staff needs improvement too many forms that seem just to pile up at front…read moredesk

The worst doctors office I have ever been to in my 52 years. Want an appointment? Good luck…read moregetting to a person or a timely call back. You basically need to drive there to get an appointment. Appointments are never on time. But let's say you are called back immediately. You will be sitting in the room for a long time. I have witnessed office staff arguing with each other to a point it was uncomfortable. I have seen them be rude to patients. In my last experience, after waiting a year to finally get back in with my Dr, I waited 20min before they announced 4 people including myself that they were cancelling our appointments due to a "worldwide" computer issue. I walked out and I will never return. To add insult to injury, I only need the appointment for medication refill and one I had waited 3 months for and drove 30 minutes to get to.

The front heavyweight I won't call him a gentleman who is behind the front desk is the rudest…read moreperson I've ever met. My mother is 80 years old. she took a tissue for her runny nose, asked if she could get another tissue. He replied no you already have some in your bra. Those were used tissues. We follow Dr. Chon to Naples Urology. The front desk, especially this man behind the front desk is offensive and rude every time we go there. There are two friends and neighbors of ours who transferred over because of Dr. Chon relocating to Naples Urology and I've already left the practice because of the front desk and this man. We are now finding a new urologist and leaving their practice. I never write a review. This is my first review .WARNING FIND SOMEWHERE ELSE TO GO!!!

the absolute worst office EVER. they double book and make you wait for hours. not even 1 seat…read moreavailable, and there are 40 2nd time I've been there and same problem. finding a new doctor

Second time now, Dr. Harris has disappeared on me. I would show up for appointments, he was gone,…read morenever any notice.

Excellent doctor... he pays attention to detail and what his patients needs are. My husband was…read morevery concerned but Dr Harris turned his concerns into a positive