First of all I relish my privacy above all other things. RPM…read moreleft me alone. The few times they wanted to do an "inspection" was to MAKE MY STAY IN THAT HOUSE better. The one time I needed some lights fixed...they were right there to get it done. Good folks..I wouldn't hesitate to rent one of their houses again. Steve Sutter Kennewick

Have rented a property from Teal Property Management for the past 4 years and have appreciated…read moretheir approach. They are not constantly in our business but do their inspections and fix what needs to be fixed. They have treated us fairly throughout our time.

I will only ever use Colleen Lane for buying/selling my homes. She is prompt, professional,…read moreincredibly kind, wants your experience to be flawless and is the most trustworthy real estate agent in Tri Cities. I highly recommend her to anyone buying a home in this area.

As the branch manager at Cherry Creek Mortgage I have the opportunity to interact with a lot of…read moreRealtors. I recently had the opportunity to work alongside Colleen Lane of the Lane Real Estate Team. Colleen represented a first time home buyer. Working with first time home buyers takes a lot of care and attention - Colleen delivered that in spades. She was able to successfully negotiate a great deal for her client even in the very competitive market. If you are looking for an agent to represent you in your next or your first home purchase, give Colleen a call.

Because of a job move I recently purchased a home and did some research to find a good lender. My…read moresituation was unique, because I still owned my old home (I had it listed for sale), I was moving and traveling for business during the closing period, and we wanted to close in less than 30 days (about 20). I accepted bids from 3 local lenders (recommended by real estate agents), and I accepted bids from the lending tree (be prepared for some major spam if you go with this option). Here is what I learned: The lending tree bids come in very cheap, but be very wary, they don't include the fees and taxes that will be required in the final product. Since local lenders know all of that stuff, they include it in their bid, so initially they look higher. Also remember that you can negotiate and work with local lenders in a way that you cannot with online lenders. Online lenders are all about the numbers and lots of volume - they generally have little to no flexibility or local knowledge. As a general rule, local lenders are more flexible and knowledgeable, but you pay for that with higher costs. Dago is a local lender that was one of three recommended to me by real estate agents. He assured me that he would beat or match any deal offered by any other lender. Of course every lender says that, but when I actually showed up with a lower offer, Dago agreed to match the lowest offer I received (in origination fees & rate). A different local lender made the same promise, but when I presented him with my best offer, I was told, "I can't match that." So unlike the other lenders, Dago kept his word. Because of his customer-comes-first attitude, I was able to get the best of both worlds: the knowledge and flexibility of a local lender combined with the rates and fees of a huge online clearing house. Above and beyond that, Dago holds himself to the highest ethical standards - and will make sure that he keeps his promises. Everything closed on time against an incredibly accelerated schedule. I was moving from NM to WA, and was able to sign my closing paperwork while on travel in CA. The disruption to my life was kept at a minimum. I highly recommend using Dago Velasquez if you are looking for an ethical lender in WA.

Peak Mortgage surpassed my expectations of a mortgage lender. They are knowledgeable,…read morecommunicative, and wonderful to work with. Everyone in their office has experience and knows what they are doing. Great team!

Made us wait a whole year to repair the fire place. 6 months to replace the stove that did not…read morework. Black mold when we moved into the house that they painted over. Garbage all over the the yard that we cleaned up. Windows that you couldn't even see Out of of because of hard water build up that we fixed. Carpet that was disgusting that we covered with a rug. Over grown Landscape that was neglected for years that we improved 10 fold and we have before and after pictures to improve it. And then on top of this they ripped us off on our deposit when we moved out! Real nice! They are slum lords!

We have been renting from 4A for just under a year. The entire time has been great granted we haven…read morehad any issues that need attention at our rental. Tonya did an amazing job in the beginning of the rental prodded from the showing and lease signing process. Very clear and open communication always. Couldn't recommend them more.

Had my home inspected by these guys, and they somehow failed to mention that the electrical panel…read morewas 33 years old and should be replaced. As a result, it was implied to be in working order, and that implication nearly caused our house to burn down. Wouldn't be upset with them had they simply noted in the report that the panel was old and should be replaced. Avoid these guys at all costs. They're not as thorough as they claim to be.

So glad we hired this company!…read more When my husband and I considered buying bargain priced properties and hired Jeff and Tanner to inspect them, they identified and clearly explained critical problems that were hidden from view during our walkthroughs with our agent. In doing so, he helped us steer clear of money-pit homes and saved us a fortune! We were impressed by their knowledge and professionalism. They took time to explain the impressive set of tools they use, like the one that can measure moisture in floors, ceilings, and walls. They crawled into crawlspaces, attics, and onto roofs. We appreciated their detailed inspection reports with clear explanations and plenty of photos, as well as their willingness to discuss our concerns at length. When my husband and I finally did settle on a house, Jeff's and Tanner's thorough inspection gave us confidence and peace of mind that we were buying a solid home at a good price.

We started looking for homes about a year ago with Jeremy Asmus through Kenmore and appreciated him…read moreso much on our way to finding the perfect house! He was always on our side and helped make our first home buying experience as simple and stress-free as possible. He was fantastic about answering all our questions and giving us good advice. Jeremy was always available for home tours on a moments notice. He was prompt with his responses and always seemed prepared. We would recommend him to anyone!

I recently joined the Kenmore team because I was tired of being a property manager. I brought them…read morea completely remodeled property. Everything was freshly painted inside and out. When I walked through it with them, we discussed how they would be a little move in cleaning cleaning, since everything was brand new. I expected that agreement to be honored When I got the cleaning bill, I was dismayed. I was charge for full cleaning as if it was a move in disaster. WhenI inquired they told me three cleaning staff had to mop the newly painted already mopped floor five or six times. That is a complete fabrication or they were milking the job. I had a witness with me before they cleaned and took pictures so I disputed this claim. Kenmore operations refuses to do any kind of dispute, resolution, even though we discussed the lower cleaning rate, New customers might want to check out the dispute resolution process as so far my emails are ignored by the operations manager, with no response after disputing for two months. My issue is basic principle. I do not like it when people take it advantage of me or not honoring agreements. I am keeping my eyes open as this is my first experience with Kenmore Team. I have had to work with the operations team on Appliance Repair, and we have had a modicum of success there. I am just I'm unhappy about the lack of dispute resolution and complete lack of communication regarding my concern. I guess I'm just supposed to suck it up when they thrust bills on me that I don't agree with.

We moved to town a couple years back and were referred to Jed Morris... what an excellent…read moreexperience! Though it was a tough market for buyers, Jed was all over it. "Calm confidence" describes Jed, and he seemed to know everyone in the area. He helped us land in an amazing home in our ideal neighborhood, and we recommended him to our in-laws who also ended up buying nearby. Smooth process from start to finish

I highly recommend Tom Moore. About 4 years ago I planned a move from out of town to the area. I…read morethought I could fly there and in 1 day find a house that was available and that I liked. Well, it wasn't that easy but by the end of the day, Tom found a place in Pasco that I really liked and at a good price. I waited too long and had just a few days to vacant my old home and had just a few days left. Anyway, Tom was so helpful and kind. And even though I no longer live there now, we keep in touch and I consider him a good friend. Tony Abshire