I contacted this business, Speedy Tech Services (who advertise on TV as being not only veteran owned but woman owned) about flushing my tankless hot water heater and was quoted $90 forthis service plus they would do a free all home inspection of all plumbing. The inspection revealed 12 shut off valves recommended for replacement which I authorized and was shocked to receive a sketchy, non-detailed invoice for $$1,673.00 which did not include an itemized list of charges. I asked the Tech for such an invoice but was told I would have to contact his office to obtain it. I foolishly went ahead and made payment thinking I would be provided with an itemized invoice. When this did not occucr, I called called and talked to Manager named Mark on/about May 20, 2026 and asked for an itemized invoice showing exactly how they derived this amount.
Mark told me he would mail me an itemized invoice and I gave him my mailing address. No itemized invoice was received. Here's why I think this charge was totally unfair and that Speedy Tech took advantage of a retired Army veteran.
I priced 12 like valves at Lowes at average cost of $20 each which equals $240.00. I then added a 30% markup to this cost amounting to $312.00. Adding the $90 for tankless hot water heater flush to this brings total to $402.00. Deducting $402.00 from $1673 leaves $1271 which I can only assume to be labor cost. The Technician was on my property for approx. 3 1/2 hours total. Giving him credit for 4 hours divided into this $1271 implies the labor cost per hour was $317.75.
Based on this and without any detailed invoice from Speedy Tech Services, I am very unhappy about the outcome. They will not receive any recommendation from me to any of my many friends and acquaintances.
Don't be fooled (like I did) by this business or any other who uses the "bait and switch" to overcharge you by using a "free inspection service" as the bait; which doesn't cost anything; and a friendly, seemingly competent technician to set the hook. Had this business provided what I asked for e.g. an itemized invoice showing exactly how the $1,673.00 charge was derived, I most likely would not have been upset.
Royal A. Brown III
LTC (USA-Ret)
3851 Gaines Dr., Winter Haven, FL 33884 read more