Picked up a car today at 10 am and the wife and I go out for our anniversary and now I am sitting…read morein Ikea with a rental that will not go into gear and are currently stranded. The only number I have is for someone who claimed to have been the owner that just rings and rings there is no emergency number and every number I have for them ring to a phone with no voicemail I had the car for less than 6 hours and only drove it a total of 1 hr cumulatively. Do not rent from this company Thier cars are dirty and beat up. From what I have experienced thus far they do not care about the customer or take any pride in the vehicles they rent. Still no anwser we have tried everything!!!!!

From the owner: speedycarrental.net We can rent to individuals over the age of 18. Competitive prices, low…read moreweekend rates, and low monthly rates. Specials available every week. Call for details. Insurance replacement available. Pickup and delivery service. We take Visa, MasterCard, Discover.

Zack is an extremely hard-working man who dedicates his time to make sure that his clients are…read moresatisfied when they arrive. If you go to this location, make sure you ask for Zach

This place is a train wreck. My insurance company has sent me here several times. Each time I use…read morethem it gets worse. The cars are generally very old and not well maintained. I returned one once because of the smell. They are very understaffed and the few people working there are never well trained. I feel bad for them because the problem exists at every location, so the issue is clearly with company management. If they wanted things to improve, they would improve. Avoid this company like the plague.

There were only 4 people at the desk servicing all of the numerous rental car companies- and we…read morewaited in line for 20 minutes then we had to wait another 15 minutes just to check out of the parking garage. There was a manager present who simply held up a wall and didn't do anything else. And then to top it off, American Express quoted me $200.78 when I got to pay she said it was $75 more. She then said taxes and fees can change at airports. It made no sense. Olivia was a bit testy but pleasant, but kept saying "like I said... things can change." But that isn't right. I feel lied to and scammed. At least the car didn't smell like weed like it has the last three times I rented from this place. After I returned the car I was able to get a refund to the original price I was quoted

I originally had a reservation for Budget..... why did i do that?!?!? When I got to the rental car…read morefacility, the line was long as hell because it was a sale. I looked over at Alamo and there was one person in line. I promptly booked my car via Priceline, and it was about $18 more than Budget. I was in and and out the Alamo line in 10 mins. I looked over at the Budget/ Avis lines , they were still working with the same 2 people when while I was in the Budget line. The Columbus Airport has a consolidated rental car facility . You take the rental car facility bus from the terminal, and it takes you to the rental cars housed in a offsite garage (about a mile away from the airport.) You can select any available model they have on the hand based on the category of vehicle you rented. The signage on rental return was easy to spot. Employees at this location are very friendly. Drop off is VERY quick and easy.

Every interaction this morning was professional and positive. I unexpectedly had to trade in a…read morecurrent rental for a different one due to a random break in. The process was painless. Special shoutouts to Shayla and Brittany for all their help.

Our plane got delayed and then cancelled and rather than deal with rescheduling during the govt…read moreshutdown, we immediately went to the rental car location at Columbus airport. We knew we had a slim shot getting a car for a one-way drive to Phoenix, AZ, but they were so helpful and got us a car for a reasonable price. It felt so easy and Matt Johnson and the Manager on duty 3/19 were so helpful and kind. They were fantastic to work with.

Don't rent from here. This is a franchise and not the core Hertz. They will do whatever they want…read moreand charge you obscenely for it. You've been warned.

I've rented exclusively from Hertz at Columbus airport (CMH) for more than 12 years and greatly…read morerespect the operation. But recently I have been charged for fuel, even though I've returned the car with the gauge reading "Full". For my Thanksgiving trip I had the car for three days, drove 140 miles, and filled the tank up before I dropped it off. The assistant checked my car in when I returned and said nothing about charging me for fuel - indeed the gauge was slightly over the full line, so I had no reason to think I was going to be charged for fuel, given that I was returning the tank full. When I got home, I saw Hertz charged me $6.99 for fuel. I got no response from Hertz when I brought this to its attention. AmEx, however, immediately credited my account for the full amount of the charge ($6.99). Granted, it's not a major issue, but it is a breach of trust between me and Hertz. It's just a guess on my part, but I'm guessing the vehicle's computer-based data-gathering includes data regarding fuel use and calculates a fuel charge based on that calculation - regardless of what the fuel gauge shows. I know I topped off the tank at the gas station, and I know the tank appeared to be more than full when I returned it. This nickel-and-dime charge practice, and its deceptive effect, will inevitably lead to loss of trust in this rental company.

Fine Line is the premier body shop in Central Ohio and their reputation locally backs that. You…read morewon't be disappointed with their service, quality, and results. They take all the hassle out of dealing with insurance as well. Ignore the negative reviews just because of Fine Line's marketing strategies. It may not be pleasant to those reviewers, but that isn't indicative of the quality of this body shop. Would recommend to all.

I took my vehicle to Fine Line Body Shop after I was rear-ended in an accident that was completely…read morethe other driver's fault. Both parties had insurance, and my navigation system was working perfectly before the accident. After the repairs were completed and my vehicle was returned to me, my navigation system no longer worked. The insurance company issued payment related to the repairs, yet Fine Line Body Shop refused to fix the navigation issue. As a customer, this is frustrating because I did not cause the accident, and I should not have to pay out of pocket for damage that happened because of it. If a business is being compensated through insurance for accident-related repairs, then everything damaged in the accident should be properly repaired and returned in working condition. I expected better customer service and accountability. Unfortunately, my experience left me disappointed.

I've been renting every day over a year now. Briana B went above and beyond to make sure my…read moreexperience was very comfortable. Ive always had pleasant interactions with National, but my recent one with her was notably above the rest. Thx B!

My experience at this National Car Rental was perfectly fine…read more This was not the car rental area I originally picked up the car from, however, this was where I dropped it off from. Dropping it off was super easy and I was not charged anything above what I originally was quoted. There is no onsite gas station at the airport so you must get gas prior to getting onto the exit at the airport or you'll need to leave and come back like I had to (that because I'm not familiar with this area). The car itself was wonderful and I wished I owned it. I had have no issue renting from National or this specific location again.

Please think twice before renting from Thrifty at the Columbus airport. We rented a car on April…read more1st for the Easter weekend and returned it on time Monday morning No one was available to check the car in. We left it parked in the returns lane. The car has still not been processed. (today is April 15!) We are getting charged $64 a day and can't reach a single person that can help. Hours have been spent holding for the "customer support" and all they can do is tell us to wait. There is no direct number available to call the location. The number given to us by customer service is for Hertz, who says they are not affiliated and are completely unhelpful. Its been 2 weeks and the charges keep racking up. Thrifty - if you see this review, PLEASE RESPOND!

What a rip off. I made a reservation and needed to cancel like I have a million times before with…read moreother companies but thrifty said I can't cancel. Totally unacceptable in this day and age. I will never use this POS company again.