I do not write reviews lightly, especially about companies I have supported for years. I have been…read morea loyal Valvoline customer for over five years and have consistently skipped other oil change providers because of the great service I have received at multiple locations. Unfortunately, the Los Banos location on Pacheco Boulevard has now given me two disappointing experiences in a row. On Sunday, I drove from Merced to Los Banos for a routine oil change. All bays had vehicles either being serviced or waiting, so I pulled into line at the third bay and waited my turn like everyone else. As the line moved forward, I was asked to move my vehicle so that someone from another bay could take my position because that bay might finish sooner. I respectfully declined. I was already properly positioned and waiting, and it did not make sense to single me out. If certain bays are known to move faster, that should be directed at the entrance so customers are placed correctly from the beginning. Shortly after, the manager, Frankie, approached me and told me I had to move or they would refuse to service my vehicle. That is when the situation became upsetting. I was the only customer asked to move. No one else was threatened with refusal of service. The tone was dismissive and confrontational, and I left feeling singled out and completely unheard. What made this more disappointing is that this is the second negative interaction I have had at this location. The first time, I let it go because I have had so many positive experiences with Valvoline elsewhere. Two times in a row is no longer a coincidence. On a positive note, I want to recognize Joey and the technician working under the hood. They were respectful, professional, and delivered the kind of service Valvoline is known for. Their professionalism stood out, especially given how uncomfortable the interaction with management made me feel. This review is not written out of anger. It is written because loyalty deserves fairness and respect. I genuinely want this location to improve because Valvoline as a brand has earned my business over the years. I simply hope no one else feels singled out or dismissed the way I did. I am hopeful corporate leadership will address this and restore the standard of service that has kept me a customer for so long.

Awesome stuff...really took care of my car. I took for an oil change and they went above and…read morebeyond. My cover panel screws were strip from my last oil change, (Honda of Merced did not do good job) Valvoline took a while to oil change my car, but they resolved the issue, they changed all 4 screws. They informed me at the end of my service. I was really appreciative what they did. I will recommend this place to my friends and family.

They took care of me it's one of my new "Go To" spots in LB.They performed my inspections for Uber…read moreand Lyft and they were quick at it...time is money!

"The Smog Girl" is great .........service was number one...........Thank you so much for the great…read moreservice.......returning customer.

Amazing service! My…read moreson was driving to So. Cal to spend a week with his brother before the brother got married. Just a carefree week of bachelor brothers hanging out. He was supposed to drive there on Saturday and get to So. Cal before dark. However, he left after dark. He passed Los Banos (Route 33 exit) close to midnight and his engine started running really rough and it was losing power. He limped to the next exit, at less than 25 mph, turn around, and come back to Los Banos. We picked him up around 1:30 and got back home at 3AM. At 8AM (Easter morning), we started calling mechanics in Los Banos. Of course, we used Yelp and sorted by ratings. We went down the list and left messages for everyone. We just prayed that someone would be willing to work on a holiday. Jesse was the only one who answered the phone. We explained our predicament. He agreed to help if we could get there by 10. He had a family picnic planned. My son's car was parked about 2 miles from Jesse's shop. We were able to get it running and over to the shop before 10AM. Jesse found the problem, was able to obtain the necessary parts, and had the car fixed in about 3 hours. He charged a very reasonable amount. My son made it to So. Cal before dark (a day late), and Jesse still got to spend the rest of the day with his family. If anyone I know ever needs a good mechanic in the Los Banos area, I would highly recommend Jesse and Advanced Service & Repair. Thank you, Jesse. God bless you.

I needed an emergency same day repair service during a roadtrip, I called a couple of places and…read moreJessie was the only one who said yes and was willing to attempt it. He has shown more generosity and kindness than I could have asked for. I highly recommend him to anyone looking for someone to work on their car! He is genuinely a great guy. He also resolved the car issue in a timely manner.

I had a great experience at Les Schwab in Los Banos. Adrian J helped me right away and was…read moreincredibly prompt in getting my tire repaired. He made the whole process quick and stress-free, and I was back on the road in no time and wasn't charged for repair. This is a shining example of what a great tire shop should be, friendly, efficient, and reliable. I really appreciate the excellent service and would definitely recommend this location to others.

We had a screw stuck in our back tire as we were driving back from Yosemite. The guy at Oakhurst…read moretire place told us he couldn't fix the tire and we'd probably need a new tire. We came here and they took great care of us. Kyle had a "no problem, we'd fix you right up" attitude. Ryan was the person that worked on our car and he kept us informed. They replaced the lug nut, removed the screw and fixed the tire. All for $50! Thankful for Kyle and Ryan for saving the day! (And our dog appreciated the cool floor.)

Fast service, they accommodate you. But they dont have chair outside the shop you have to go inside…read morethe office. But the job on the repair of the tire is excellent. And the price is not bad .

It couldn't save my ruined road trip to watch Notre Dame play USC on 11-30-24, but at least Armando…read moreand the guys at Figueroa Tire and Auto did what they could to get my back on wheels for the trip home and that right quick. Thanks guys.

Contrary to what these other reviews say, the tire techs at this location saved us during our road…read moretrip. We got a flat on I-5 on our way to the Bay Area, and Antonio and his team helped us come up with a quick solution to get us home safely before they closed. So thankful for these guys in a rough situation.

Stay away from Walmart auto center, they're the worst when it comes to auto care. You are better…read moreoff going to smaller family owned mechanic shops than here.

These guys were great! I was on my way across country when I experienced some issues with my tire…read morein Los Banos, CA. It was early morning when I called and I didn't have an appointment. But, they got me right in! Fixed my problem quickly and for a very good price! I will highly recommend them to friends and family if they are ever in Los Banos, CA. Thanks guys, for a job well done! I arrived safely to my destination thanks to you!

During a recent trip from SoCal to San Francisco on the I-5, the tire pressure system from our…read morerental alerted us of low pressure. We pulled into the closest gas station to fill the tire with air thinking it was a simple fix. However, when we left the gas station and resumed our trip, the tire pressure monitoring system threw another light and we saw the tire pressure on the dash go from 32 PSI to 26 PSI in a matter seconds. I had my wife look up the closest tire shop, and we found Bruce's Tire. I called them while we were driving there to see if we needed to make an appt. and the guy that picked up the phone told us to just drop by. I forgot the name of the guy that helped me but he was really easy to work with. I told him I called earlier regarding a flat and he immediately had a mechanic take off the tire for inspection. Turns out there was a nail in the sidewall and couldn't be patched. I was under the impression that I was going to pay for the tire replacement. But it turns out, because it was a rental from Enterprise, he was able to get it covered 100%. We were in and out of there no more than 30 minutes. These guys are terrific and I recommend them 100%.

Edwin took care of my out of town break down…read more Late on a Thursday afternoon my '82 El Camino broke down on I 5. Seems the AC unit froze up breaking the belt... which then cascaded and got tangled up with other belts in the pulley system. Lost my AC, water pump, and alternator. I had called a couple of shops and no one thought they could have the car completed the same day. Doc's towing recommended Edwin's and called ahead to confirm if Edwin could replace the belts before closing. Edwin said he could and ordered up the belts prior to my arrival. I am so thankful that Edwin stayed 1/2 hour past closing wrapping up my vehicle. He got me back on the road saving me a rent-a-car for the weekend as I needed to get up to Sonoma Raceway. Breaking down out of town frequently instills fear of being "taken" due to the urgency of the situation. Edwin's was very very fair in price. If I lived in the area I would make Edwin's my go-to mechanic.

This guy's are good with customer service or working on your vehicle period. They ruined my…read morecomponent on my vehicle. Costing me thousands of dollars. When I mention it to them they gave some bullshit story. I also notice they swap parts off my vehicle too. This guy's area shitty mechanics. I would recommend them to anyone. There not trustworthy and karma will come.back to them too. IF YOUR WHITE STAY AWAY. JUST A WARNING.

This shop saved me!! I had an alternator issue while driving from lafayette to orange county, and…read morethey were open on a saturday and able to repair it by a couple of hours. Very kind and friendly, highly recommend!

Would not let them work on my car for free was on road trip with my grandchildren they took…read moreadvantage of my bad situation sold me used parts as new would not show me my old parts when I asked they would talk to me like was crazy talking down to me so they can get away with it bad business