Luis was communicative, efficient, friendly, and knowledgeable. He quickly identified the broken…read moreparts in my GE cafe series double oven and obtained genuine GE parts, then installed them. He worked better and cheaper than GE/Bodewell, who cost twice as much to diagnose the issue and then sent parts that were delayed and broken by FedEx. Overall, his diagnosis and repair cost me a third of what Bodewell quoted for all of their parts and labor. I will be using ACETECH again. I've learned my lesson: use ACETECH, not GE's Bodewell repair service.

I recommend ACETech Appliance Repair! Luis is prompt, courteous and knowledgeable. We had an…read moreissue with our dryer that he was able to take care of in the initial visit. It's a comfort to know we have someone reliable to call on for help when we need it.

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.

We recently had a problem with our washer/dryer - the dryer wouldn't turn on and would just hum…read morewhen we pressed the start button. A technician came to take a look, and we couldn't have asked for a better one. He was friendly, professional, and incredibly knowledgeable. Within a few minutes of troubleshooting, he determined that the problem was a faulty motor. Since the appliance was still under warranty, the part was ordered, and the technician returned to complete the repair. He worked quickly ( even if it didn't seem that way to him) and everything started working smoothly. His attention to detail and positive attitude made the whole process stress-free. I highly recommend Rus Co HVAc & Appliance Repair for any appliance repair - excellent service from start to finish.

Called this outfit this morning at 9:00 to help cure our squeaky dryer drum. Said they'd be here at…read more11:00 ... Technician showed up at 10:50. He had the dryer apart in minutes, had the parts we needed and left us with a very quiet and working dryer. he was gone by 11:30, was very professional and a very nice gentleman as well. the repair cost was not very high, actually, surprisingly affordable. These guys are great.

5 stars. Called Just Appliance Repair to check out a noise coming from my washing machine. I'd…read morerecorded a video of it, but of course the machine stayed quiet the whole time the tech was there and he couldn't replicate it in person. He still spent a full hour troubleshooting based on what he could observe, and put together a repair proposal off my video. What I appreciated most: instead of pushing to start work on a noise he hadn't actually heard, he told me straight up to wait until it happens again before committing to a repair. That's the kind of honesty that's hard to find in this industry. Haven't had the actual repair done yet, so I can't speak to that part, but the diagnostic visit alone earned the 5 stars. Will update if the noise comes back and I have him out again.

They were prompt in responding and worked on Sunday. I needed to hire them for an Oven repair…read more Reasonable priced.

After getting ballpark quotes from different companies, I decided to hire Prime to do the…read moreMaintenance needed on our LG dryer , it's been few years and was being less efficient in drying, the service representative was able to get me scheduled ASAP and their tech Ron came out the next morning. Ron was polite and very efficient, explained exactly the steps and procedure for the maintenance and what other components he will thoroughly check to ensure our dryer was functioning properly. You can tell he's experienced, and knew exactly what he was doing. He took apart the dryer vacuumed out all debris , cleaned dryer vent line, oiled all the rollers and checked all the heating elements and was done in an hour. I was impressed and I'm not easy to impress. Ron was neat and cleaned up after himself. I Would highly recommend and use them again to service our appliances. Thanks Ron!

Prime was able to book an appointment promptly. Ron came out was professional efficient and…read moreexplained his perspective of the situation along the way. We discussed the options relative to repair and I agreed with his assessment considering cost in relation to age of appliance, cost to replace with like quality and time. We decided together to move forward with repair and he was able to install the new parts and have me back running during initial visit. Thanks Prime and Yelp in general as many offers to assist.

Roman came right on time. Was very polite and conscientious. It was a very simple repair. I felt…read morekind of silly because the water just wasn't turned on correctly, but he was very polite about it. He also noticed that the hose was leaking and replaced that. His fee was very reasonable. And saved me having to buy a new washing machine.

Had an issue last year with a Kitchen Aide bottom load freezer and ice maker knocking and not…read moremaking ice. The suggestion was made to rplace the ice maker unit so it was done. We are here 6 months later with the exact same issue. THE MOTOR is knocking even louder than last time. So it means the two visits last time and the cost of the ice maker unit we ARE OUT $600! Nice guy but the work is not good nor the parts that are used last!

We had issues with our washer not draining the water after each cycle. Ran a quick yelp find, came…read moreacross Vitalii with ProFlex. Setting up the appointment was easy. Vitalii reached out to our family on a Monday night. Explained to Vitalii that I needed to leave before noon to the Bay Area the next day so I needed an early appointment scheduled. He locked me in for a 0900-1100 appointment time frame for the very next day! On the day of, Vitalii gave me a heads up before arriving to our property. Arrived, pre-diagnosed the issue. Gave a clear honest opinion of next plan of action and executed with flying colors. Turned out it was a really bad clog that he took care of. He ran a post diagnosis to ensure everything else was working well with the washer before he concluded his work. Washer works well now and I couldn't be more happier with the results. Came in at 1030. Finished job at 1130. Vitalii is a very honest, knowledgeable and skilled worker. His rate to fix my washer was very reasonable. In this day of age where most people will do anything to make money off of people, I am grateful that people like Vitalii still exist. You can trust this guy with any appliance issues. Thank you again bro and much aloha!!

My front loading washer was leaking into the pedestal drawers and the floor underneath…read more They came out the same day and temporarily stopped the leak so I could continue doing laundry until a new gasket arrived. He replaced the gasket 4 days after he ordered it. He is friendly, thorough, and very competent. I would recommend this company to everyone.

I called this company to repair my built-in dual microwave/oven because the microwave was no longer…read moreworking. The technician successfully got the microwave operating again.

Service call was waste of money Service rep told me no parts…read morewere available for my 26 year old Bosch Dryer. He never looked inside it. $75.00 service call. Very disappointing.