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    1 year ago

    spectrum is very overpriced and give poor service. Plus they bribe politicians to get monopolies in areas they service.

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    Verizon

    Verizon

    (14 reviews)

    $$

    I was the 2nd customer of the day... they open at 10a. After waiting over an hour, I noticed the…read more1ST customer was still there. Way under staffed & slower than tar drying in January. Total waste of time, do not recommend for any reason. Time is money and they just wasted mine. 1.5 hour wait, as the 2nd customer to walk through door. Total BS

    Went to this store to have a replacement phone activated and to see if they could save any data…read morefrom the phone with the broken screen. We walked through the door and people were milling around with no since of order or greeting or indication of where I should go or what I should do. Even a greasy spoon diner will have a sign that says please wait to be seated or seat yourself. After 10 minutes or so a guy with a tablet checked me in and told me I was number 2 in the que. All I could think of was a free stall barn with livestock milling around aimlessly. Not with out entertainment though as a customer service rep was selling an elderly couple into the latest phones because as he said "In 2 years anything else would be obsolete". He went on and on with the hard sell for at least 30 minutes while other customers waited to be helped. After 45 minutes and while the store was really filling up a different person came around to see if everyone was "checked in". Maybe if he had been standing by the door he would have known. I told him I had been waiting quite a while and he told me I was now number 5. I asked why and he rudely said they were now waiting on customers with appointments and in a condescending tone was told I would have to wait. I guess if you are not there to buy a new phone you will be treated as "number two" anyway. I decided to not wait and once in the car which would connect with the phone contacted my wife who told me of a nearby location who actually answered the phone. I went to the alternate location and was warmly greeted the moment I entered the store and was attended to right away. I give this store and the company representatives a minus 5 stars.

    Spectrum - isps - Updated May 2026

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