5 minutes ago El Paso Family I highly highly recommend this…read moreFACILITY. My Physical Therapist was able to diagnose my condition VOR and WHERE it's generating from. VESTIBULAR OCULAR REFLEX is a monsterEverinteraction with, has been phenomenal, especially especially when my personal life spills out into negative emotions, ALL Staff never never takes it personal. They work as a whole team to assist me during those rough emotional moments. No fear of these professionals Abandoning me by walking out during my CARE no names, I'll just leave that right back there. El Paso Family - Border Therapy Hondo Pass Location 10 Stars Review

I view online. Very impressed with his style in teaching ways to avoid surgery due to joint…read morestiffness and inflammation. Still in healing stage and I have seen improvements.

I don't live in El Paso but watch all of Dr. David's YouTube videos. He has differing advice…read morecompared to my local PT and after taking his advice, my symptoms improved. I wish I lived closer and can go to him personally but I'm thankful for his YouTube videos and highly recommend him.

Fyzical El Paso on Loma de Sur Dr. My loved one was recently…read morediagnosed with GBS, so physical therapy is essential for his recovery. The clinical staff here is patient, caring, and very professional. The facility is clean and equipped with excellent tools that genuinely support high-quality treatment. Unfortunately, after our fourth visit we were told our insurance was not covering the sessions. I explained that we had an approved referral and requested time to contact Tricare, as similar errors have happened in the past. Instead, I was told the billing was correct and that we would need to pay out of pocket, even with a discount. When I contacted Tricare, they confirmed the claim had been submitted incorrectly and explained the proper steps. After I relayed this information, the billing manager agreed to resubmit the claim, though the interaction felt tense. Because of this issue, despite having approved visits from October through March, we were only able to use three and had to cancel the rest. The actual treatment at Fyzical was excellent, and had we not encountered this billing problem, we would have gladly continued care there.

Everyone here is very friendly & always so kind. They are 100% on top of cleaning & sanitizing…read moreright now with COVID. When I was being evaluated, the gentleman was very knowledgeable and very thorough with explaining things to me. I love that it is set up like an actual gym. They are very flexible when setting up your appointments and even having to reschedule. I definitely recommend them!

Update to previous review: I was referred here by my…read morehealthcare insurance upon asking for a PT practice closer to home. I had already heard good things about Tier 1, and the practice came highly recommended. From the intake phone call, to scheduling, to intake appointment, to treatment and graduation from treatment, I was treated by professionals all the way through. They cared about my well being and did everything they could to help me heal and feel better. It's a quiet, yet wonderful place, with an atmosphere geared towards healing. I rarely recommend places this highly, but Tier 1 and the staff deserve all the praise. THANK YOU!!!

Cathy and her assistant are very helpful. I did learn fast…read morehow to help my self. My issues improved and I would recommend this facility.

I had an injury at work about three months ago and could not raise my right arm. My orthopedic…read moresurgeon wanted to try physical therapy first, and got approval for about a dozen visits. These folks set and keep timely appointments and send text reminders to keep you on track. They worked with me and now I can actually raise my arm a bit without pain. I still need more work, but I am able to see the progress. I was in so much pain but now I rarely need to take pain medication. This is huge for me. My surgeon is seeing is I can get more visits approved, so I may be able to use their aquatic area for water based therapy- they have it all here.

I got both double bunion surgery and I was in the worst pain of my life. Before going to Fyzical I…read morefelt so hopeless and that it would take forever to get back to where I was prior to surgery. But the staff here were so welcoming and encouraging and really wanted me to succeed and get better. I am way better than when I started, I have more work to do but have a positive outlook that the finish line is just around the corner. I highly recommend everyone at the Northwestern location they truly care and want you to feel better. I would highly recommend this location for anyone looking to feel better they have everything here. Thank you!

Great therapy contracting company to work with. Please note they no longer have their office at…read moreWestmoreland.

From the owner: Contract Physical, Occupational and Speech Therapyread more

After total reverse shoulder replacement, I selected Border Therapy at 7825 N. Mesa. Glad I did --…read morethese people are pros. The staff demonstrated tremendous concern about my recovery and goals, and worked for 24 sessions to get me back to normal life -- and back on the golf course -- ahead of schedule. Their care for my individual issues and pain levels was authentic and everyone who worked with me knew the backstory, were familiar with the surgical report, and showed great interest in truly helping me. The minute I walked in, every time, I felt like I was with friends. Physical therapy is hard. But these good people work hard to make it easier. They know what they're doing and they do it well. My thanks to all of them. -- Bill B.

The Physical therapist there really hurt and injured me by forcefully moving my arm after I had…read moreshoulder surgery. He had never worked with me before but his assistant, who had, was working with someone else. I feel that he resented having to work with me that day. I kept telling him enough and that it was really hurting but he did not care and kept pushing my arm way back and in different directions anyway. I have been in severe pain ever since and because of his lack of empathy and his incompetence, I am worse, in pain and my recovery has really been derailed and affected. Physical Therapists are NEVER supposed to hurt a patient and are supposed to STOP when there is pain! I never returned.

I hate any social media and I am immensely private, but I had to say something…read moreI canceled all future appointments with this company because I missed two and didn't think I could keep that appointment. I honestly felt badly and it wasn't ok to just not show; HOWEVER the response I received is that I had already been cancelled due to "non-compliance" and "if I need anything don't hesitate to contact us! "With the exclamation. I let them know that I don't have to do a GD thing except stay black and die. No patient has to COMPLY and put up with passive aggressive exclamation points. I am a successful therapist in private practice. I would NEVER say they have to COMPLY. If anything I would express concern and enquire if there was an issue that could be addressed to help them make the appointment. Maybe they aren't completely satisfied with the service. Or maybe they have PTSD and Parkinson's LIKE ME and don't sleep well which makes it difficult for them to get up early. And maybe they are embarrassed and don't know how to convey this because people will say cruel, ignorant, and insensitive things. And maybe trying to do exercises and following the direction is difficult due to feeling like your body is portraying you. In essence, I had to really think about what I was doing. I guess noone there understands how much mental effort it takes to get your body to comply with Parkinson's,MS, etc. And for kickers I had to be redirected on how to exit. Because I was that confused Point is and I know no noone really cares about customer service, but you build a business by building relationships. They may have the best services and the most qualified employees, so I wouldn't want to discourage anyone from going there. The only thing I will say is you never know where someone is or what they are going through. I am a vet and my body is falling apart. People don't understand or care what we put our bodies through and not just from war. Then we deal with services that show no empathy and make things worse. Look up how many vets kill themselves everyday. There are paper services out there but they are often manned by cruel people. Our community is really hurting and some more than me. It's heartbreaking. All of this could have been managed with some curiosity. So the next time a vet comes with a similar or different issue, I hope they show a little bit of concern about how what may seem easy is incredibly difficult to do.... To include "Complying". That is what I "need!"; absolutely heartbreaking.

Spine and Rehab and Harry Koster are the best, by far of any physical therapy clinics/clinicians…read moreI've ever experienced. I have suffered from back pain on an off for many years, but a recent severe episode of back pain required a spine specialist with extensive experience. I was referred to Harry Koster (Spine & Rehab) and have now been to two sessions in the past week. The new patient on-boarding experience was very professional and thorough. The entire staff, from the reception desk to the admin folks who processed my insurance paperwork were friendly and efficient. My appointment started right on time, which I really appreciate in an era when doctors and medical practitioners don't respect patients' time. I came from a half-hour away, and appreciated not having to wait an hour in the waiting room. The drive is worth it. I never select medical care providers by "convenience". My health care is worth an extra fifteen minutes of drive time. My experience with the entire staff was exceptional. The entire staff exceeded my expectations, and especially Mr. Koster, who took his time with me to explain my condition and how to improve it to relieve my symptoms and to help to prevent future flare-ups. Mr. Koster is McKenzie Method certified, a distinction that distinguishes Harry Koster, PT, from other physical therapists that do not have that certification. The McKenzie method is a long-time trusted method to treat and prevent back pain. I'm happy to report that, thanks to Harry Koster, I'm on the road to recovery, with noticeable improvement within a week of the onset of my back (lower lumbar) pain.

I checked out a few different physical therapy clinics before choosing Thrive. The entire staff is…read moreso helpful and sweet. Recovering from surgery is no picnic, and it helps so much to be working with people who genuinely care about me. Mari, the wonderful woman at the front desk, was the first person I met. She smiled and greated me pleasantly. She is always extremely friendly when I come in for treatments. Danny, the physical therapist and owner of Thrive, is professional, warm and cares a great deal about his patients. He is encouraging and supportive, and pushes me to accomplish the goals we set. My appointments always start on time and I receive a lot of personal attention. Orlando, Arturo and Jiselle, his assistants, are all amazing and they do everything they can to make sure I'm comfortable. Working with this group of people has made this, otherwise traumatic experience, a lot easier for me.

There is no way that I can make enough positive comments about Danny Gonzalez, the Physical…read moreTherapist and owner of Thrive Wellness and Rehab. From my first encounter some months ago on the phone to my initial evaluation, it was apparent that Danny and his entire staff were very sensitive and professional in how they treated patients. After evaluating me, Danny laid out a plan for intensive therapy. Progress was slow at the beginning but after much perseverance, both on my part and that of his staff, I was pain free. And have remained that way ever since. More recently I injured my neck and was treated by his associate Hector. Hector is also a physical therapist who incorporates some different techniques in his treatment. He practices traditional PT but in addition, uses "dry needling". Again, the professionalism and caring I experienced with everyone at the clinic was over the top. And once again after some intensive work with Hector, I am good as new. If you need Physical Therapy, I recommend you ask your PCP or Orthopedist to refer you for treatment at Thrive. Yes it is bit of a drive but worth every minute it takes to get there.