Caity was extremely helpful. She did the research when we needed to find an assisted living…read morefacility for my brother. I found her very knowledgeable about the local industry and the assets and liabilities of each location. We decided to select the first place that we toured.To top it off, this was a free service.

I have known Sandra Wallace/Insight Memory Care since 2012 when she helped me find a new assisted…read moreliving/memory care home for my mother. My mother had been living at Casa Sandoval in Hayward. (You can see my Yelp review from that time to find out why I needed to move my mother. I hope things have improved since then) The terrible management at CS had completely destroyed my trust in any facility but I had no choice but to start looking around on my own. I visited a place in Union City which was way out of my budget but the staff in marketing actually seemed like decent, caring people. They recommended I call Sandra Wallace, and I did. Sandra came to meet my mother and I at Casa Sandoval. I was immediately impressed by her experience, professionalism, knowledge of the state laws regulating care facilities and especially her knowledge of the various facilities and costs in the area. After looking at several places she recommended I check out, I moved my mother to Rosegate in San Leandro. She lived there for almost five years until she died at age 93, very well taken care of. I was very happy. I had some problems in the first six months at RG but Sandra helped me get them resolved. Her knowledge and understanding of memory and cognitive impairment is amazing. In addition to managing facilities she also has hands on experience taking care of her own mother and understands the every day challenges of caregiving. In 2019 we started looking for a place for my aunt, who also has Dementia. I called Sandra and she helped us find a place we liked in Castro Valley. But then the Pandemic arrived and changed everything. My aunt came to live with us instead, which was a very challenging time. In September when I was at my wit's end I called Sandra again and asked for help. She recommended Quail Garden in Livermore, which is lovely AND they were allowing outside family visits which was critically important to us. My aunt has lived there since October and it's been great. I cannot recommend Sandra more highly. She is a powerhouse of knowledge and support. She is a person of integrity and stands by her clients. She checks in from time to time to see how things are going and goes the extra mile to solve any problems that may be going on.

Superb, professional, and friendly staff and outstanding services which included personal hygiene…read moresuch as bathing. My elderly mother suffered from dementia and was difficult to manage. Her last months were greatly eased by At Home Support Senior Care which, incidentally, was more responsive to my mother's needs than Mission Hospice. I give this senior care service my highest recommendation.

At Home Support Care has been an amazing resource to our family in providing thorough, thoughtful…read moreand responsive care for our support needs. Al's team always goes above and beyond to assist and respond quickly whenever there is a question or need. We so appreciate their consistent and reliable support.

I am extremely grateful to Laura Lee who assist my family with my grandmother's transition into a…read morecomfortable assisted living space. She was really attentive and patient with my family and grandmother, who was having a hard time accepting the change. Laura has a way about her that makes anyone comfortable, and understood what was important to our family when it came to attentive care, a comfortable living situation and location. She recommended a handful of places that we were able to check out and compare, and then ultimately helped secure my grandmother a highly coveted spot at one of the popular nursing homes through her connections in the industry. She was always available, very responsive, and easy to work with. Thanks to her, my grandmother is in a good place.

I truly could not have gotten through the transition for my father without this company! Highest…read moreaccolades to Laura Lee who made everything possible. Getting your elderly loved one help is no easy task and very stressful. Laura took away that stress. I gave told her our situation and what we were looking for and within a day she sent me extensive lists of places to see. I spent a day touring facilities for my father and by the end of the day, I made my decision and found what I feel has been the best fit for him and he really loves it there. Laura is extremely personable, has the patience of an angel and always in touch with me and the facilities. I have recommended her to other friends about to embark on this same journey with their parents/grandparents. This transition is tough but rest assured, Laura WILL get your through it!!

Maria Cura of ESPS has been extremely helpful in following up with our inquiry, which required her…read moreto call around regarding specific population mix of the senior communities that my MIL prefers. In a couple of days, Maria came up with a good list with detailed information and creative ways to address my MIL's needs, which I was not aware of before. Maria has a wealth of information on Bay Area's senior communities and she is courteous, thoughtful, resourceful, and very responsive. I would highly recommend Maria for your senior placement needs.

Where to start? I've been working with David on finding placement for my parents, and while I…read morehaven't yet succeeded in getting them relocated, all the roadblocks at this point are on my end. David has been incredibly helpful throughout the process. I learned so much from just the first couple of discussions with him, and he really set my mind at ease by giving me the support and information I needed to make more informed decisions regarding senior care. I can't say enough good things about this service... navigating options is so bewildering without good advice!

My dad was in crisis and wouldn't stay in the hospital another day. Betsy came to his bedside,…read morepatiently assessed the situation and asked him what he wanted. She had someone at his house almost immediately and Amy was a perfect fit. They saved us all at a crucial time. Thank you so much for your help!

Home Helpers helped our family during a very difficult time. Both my parents became suddenly ill at…read morethe same time, and I don't live in the area. Home Helpers responded immediately and arranged for 24-hour care, with a very caring and helpful home health worker. They reduced my stress and avoided me having to drop everything and move into their house. I'd use them again in a heartbeat. One nice touch is that one of the owners of the company came to our house to establish care and them again to introduce us to the caregiver. That was a nice touch given how important their services are.

There are absolutely not enough words to describe my moms experience at Atria at Foster Square. My…read moremother was one of the first people to move in and was blessed to have 10 years at Atria. It has changed our family in so many ways! Atria gave us a place to meet and also a place to watch my mother thrive. We miss Atria so much and cannot say enough about the staff. Thank you to Freddie and everyone.! We miss you ALL so much!!! Ps The dogs really miss coming to see you all!

2024 Review We…read moretoured several assisted living facilities and chose Atria, primarily for the "quality of care" and Parkinson's support promised. A few months in, the nightmare began. Having a parent with a neurodegenerative disorder is stressful enough, let alone having to continually stay on top of the care team and ultimately take time off work to meet with directors. Medication management was poor. I was contacted multiple times (to call the doctor) to help with prescription refills. Med techs almost never delivered meds on time despite time sensitive needs. My mother's "off periods" and symptoms increased with the inconsistency. She became very ill. Call button response was insubstantial. Wait periods were up to 45 minutes for transferring, toileting, ect. There were times when no one responded. These services were part of the care level package. Meeting with the executive director addressing quality of care concerns, fell on deaf ears. Instead of acknowledging the problem, (weak leadership, staff shortage, employee retention) my parents were blamed. They were accused of "not using the call button correctly" and "being inpatient". They were paying for services not received and being told THEY were the problem. Last straw was telling us that my mother was no longer allowed to eat in the dining room claiming no caregivers allowed to help with feeding - despite this being standard. Why didn't they just move out? They eventually did but easier said than done in our nuanced situation. Initial tour and interior aesthetics are deceiving. Proceed with caution folks.

I second all of the positive reviews here. Alan really helped us find the best memory care facility…read morefor my dad. He made a confusing and stressful time infinitely less so and I'm so grateful for his help throughout the process. Highly recommend!

Alan Brauner at Senior Seasons is amazing. Recently my 89-year-old Mom fell and broke her hip…read more During her recuperation we realized that it just wasn't realistic for her to live at home alone anymore, and that we needed to find her an assisted living facility. Not knowing the first thing about these facilities, I reached out to Alan Brauner at Senior Seasons. I can't even begin to explain how helpful he was. He listened to our situation, provided me with insight and contact information on the local facilities, explained what I needed to know, and what to consider when reaching out to these prospective places. His advice was invaluable. He was always there for me, whenever I had questions. He was super responsive, emailing back or calling right away. And through this process my mom kept changing her mind about where she wanted to live (mid-peninsula near her friends, south bay near me), and so our requirements kept changing. Through it all Alan was patient and positive - something I really needed during this stressful time. I seriously have no idea how I would have handled this whole situation without him. I highly recommend Alan and Senior Seasons.

I have been thrilled with My Family Lounge. What a wonderful part of our family they have become!…read moreDanielle is a dream, Faith reads our minds, and Claire is a rockstar. I couldn't be more happy with the service, attention, and care this team gives us. We brought on My Family Lounge after my husband was in a car accident to help out around the house and with our projects, so he could focus on recovery. He's doing amazing now, and I don't think we could ever go back! My Family Lounge has just changed our lives so much. It's the closest thing you'll have to superpowers.

I recently lost my household assistant and reached out to them. They were very quick to respond,…read morevery nice to work with, very detailed in my concerns and requests. I liked the candidates that they brought to me I just happened to find somebody on my own. But if I ever need to find someone again I will definitely call them first. Very pleasant to work with. Very on top of things.

Synergy has been providing caregivers for us since November. I am very pleased with the…read moreprofessionalism of the entire staff and how punctual they are. All are attentive, caring and personable. Dolores (DiDi) has been our most regularly scheduled caregiver and we love that we can just open the door and she takes charge of the meals, laundry, bathing, other personal care without us having to prompt her...and she cleans up after herself. Thank you Di Di and thank you Synergy

In response to Saili the owner who just commented on my review I will reiterate that I DID NOT call…read morethe caregivers after their shift. I would never do that. In fact I have never called the caregivers on their cell phone at all. I was told by YOU that I am NOT TO CALL MY MOTHER AT HER HOME when the caregivers are there because the caregiver Donna wants it that way. My friend and my husband heard you tell me this, as you were on speakerphone. You know very well I did not do that as that is not my argument and you don't have any record nor do the caregivers that I have called them. You are speaking untruths and you know it. I have read other negative comments about your business. You must scroll further down. They are surely there. Pictures paint 1000 words and that is proof enough of which I have 3. I also have my husband to verify and my sister who you spoke to as well, where you forbid ANY contact with my mother when the caregivers are there. Your employee Stephanie was at the coffee shop too where we met discussing all the horrific practices going on with your 'caregivers'. She saw and heard you laughing at my concerns as to the 'care' my mother was given. And you are really trying to base your response on me calling the caregivers after their shift??? That is your only retort? And a lie, no less. People concerned for their family care, think twice and then run!