Jacob is my hero! After weeks of getting literal runaround between customer care and the corporate…read morestore, without any phone service, I wanted to give up and get a trap phone. Jacob went above and beyond and then some to not only resolve my issue, but also make sure this issue doesn't happen again. I'm pretty annoying by this point, and he's patient and thorough asf. Not to mention he was simultaneously helping 3-4 other customers seamlessly.

Piss poor location. It has no sign in sheet so you know how long of a wait. Customers just…read morestanding around. Looks like only 2 employees working and there were about 7 people waiting

We walked in frustrated with Verizon and the jetpack we constantly have problems with. It'd been…read morereplaced several times. The woman at the counter dealt with us very kindly and professionally, even though we had sucky attitudes...LOL She was GREAT! She managed to get us a different and better model for less than $20 out of pocket. She worked hard to solve our problem. Verizon needs more people like her...especially in technical support!

From the owner: Visit our store at San Antonio for all your latest mobile, 5G home internet, or business needs…read more For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

$45-$50 for a gel clear phone case is fucking ridiculous. Never coming here again. I'm better off…read moregetting a phone case at Walmart who don't even have 13 pro phone cases.

Just recently made the switch from T-Mobile and had a pleasant experience here. The workers were…read moresuper friendly and welcoming and knew what they were talking about.

The manager needs training, took the phone to repair charging port they had it for 5 hours and said…read moreit was only needed to be cleaned, when I picked up the phone it didn't work , they had it for two more hours to change the part that I wanted them to change in the first place , now the broke the phone speaker and they said I have to wait again more hours , people if you are smart like a two year old don't go to this Store, I don't know how they have stars or stay in business bad customer servicer.

total rip off. I've took a few phones here for repair because I didn't know another place and…read moreeverytime all phones turn off frequently or restart by themselves. I took my computer there and was told my balance would be 180 and take 3-4 days. a few WEEKS later they told me of if I wanted my computer back it would be 330. I would have never agreed if I knew. never going back worse place ever. they only got reviews because they offer accessories for free

I stopped by this store on Thursday, 3/24/2022. There were three young ladies behind the counter…read morewho were as helpful as possible and they went out of their way to assist my mother with her cell phone.

From the owner: Visit the T-Mobile store in San Antonio and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2310 SW Military Dr Ste 412 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Well after many many years of being a customer, xfinity just jacked my bill $40.00 more a month,…read moreand when I called to see if they would work with me, they flat out said no, the greed from this comapny is truely disgusting, so it is time to finally say goodbye to them and move on to newer choices out there. Very sad to lose a loyal customer like that, they don't care about us peeps.

OMG! Never get involved with this company! Their representatives will lie to your face. We told…read morethem we needed cable service for some months until we would be moving in several months. We were reluctant to sign the contract since it was for a one year contract. Like fools we believed the Comcast people on the phone when they told us we would be released from the contract if Comcast did not offer service at the new location we would be moving to. Turns out no Comcast service is offered at our new location. You guessed it. They will not release us from the additional 10 months on the contract. They lied to us and their management explained that Comcast cannot be held responsible for what their employees tell customers. The only thing that matters is what they tricked us into signing. I cannot tell you how poor this customer service is and what an awful experience it has been to do business with this company. We have never encountered anything like it. If I could have rated them with zero stars, I would have. "Caveat Emptor-Let the buyer beware". Now the public is aware!