I have Verizon service got a text that I can get a big plan of data for same price. Plans the…read moresame but per smart phone is $5 more per. Deal or not. It stinks

First off, this location is NO LONGER corporate owned as of October 2025 (employee verified). With…read morethat said... Communication between the two attendants is almost non existent. Someone had to take over for the guy helping us and he immediately assumed the wrong thing and almost separated the accounts. Ethan was especially pushy on promotions then got nasty once we declined both multiple times each "Just tryin to save y'all some money" Their store is extremely emptied out, their availability of older stock items is also non existent (no accessories for the iPhone 14)

Megan at this location was fantastic!! She was above and beyond helpful to address our needs…read more Excellent customer service. We will definitely go back here. Please give this location a try , sounds like the previous reviews are from an employee who no longer works there.

Would literally give 0 stars if I could. The woman working was extremely standoffish, unwilling to…read morehelp resolve my issue, and unwilling to communicate reasoning for why she could not help me out. Service dog was growling, had to be commanded to stop. Overall just a very uncomfortable atmosphere. Would recommend just making the drive to the Alpena or other surrounding cities stores to ensure time/patience isn't wasted.

After receiving a quote online, I took my phone to the store. Chris had the phone fixed within 45…read moreminutes. Very fast and courteous service. The work also comes with a lifetime warranty. I highly recommend this place for phone repairs.

From the owner: Mi Mobile is Grayling’s only locally owned and operated cell phone store. With over 15 years of…read moreexperience, you can trust that we can solve almost any question or problem that you may have. Mi Mobile opened its doors in 2014 as a prepaid cell phone store that also specializes in the repair of all cell phones, tablets, game consoles, and laptops. Today we represent some of the top brands in the industry including Verizon Prepaid, Selectel Wireless, AT&T Prepaid, Cricket, Gen Mobile, MiMobileFi Internet, and more. Our mission is to provide the very best experience each and every time. We have great products at affordable prices that will save our customers money and make their lives better by providing them with a one-stop shop to solve tech problems, fix broken devices, save them money on their bills, and accessorize their devices.

The staff there is incredible! Always friendly and ready to take care of your needs! The new store…read morelocation is gorgeous! So much better parking situation!

What an absolutely miserable experience. We had visited this…read morestore driving from Caseville nearly 30 minutes away. I was seeking a plan that was similar to the price point I was paying, but that had more modern features (like visual voicemail) because the plan I was on was rather old. The attendant was no help and nearly added a plan that was $500 a month until I noticed the change and stopped her. She then said she "felt uncomfortable changing the plan because the price keeps changing in every screen" and urged me to call AT&T customer care to update my plan instead. So no help with that front. I then asked if I could at least get a data SIM for my laptop. My laptop has a modem and the ability to connect to a network in the same vein as some iPads or tablets. She got out a SIM card and began working on her tablet to add it to the account. Many minutes passed of her doing this and it became painfully obvious that she did not know how to add a data SIM to the account. This was only further confirmed by her asking us to just use an old data sim from one of the tablets we had and were looking to remove from the account (which, shocker, she couldn't do either), after working for so long. Overall we will not be going back to this AT&t store. If we need service we will either take care of it online, with the customer care line, or by using a store in a more populated area.

I needed a screen protector for my iPhone and I called them and they said they did have them and…read morethey cost $59. I looked on Amazon and I can get a three pack of screen protectors for roughly $10. I ordered the Amazon protectors and they went on easy and worked great.

We were courteously greeted. Kyle the sales rep worked with us in selecting new phones and…read moreupdating our plan. He was knowledgeable and friendly. Patiently answered questions. He is very friendly and not pushy. He also helped us select the proper accessories for our phones. He is an outstanding sales person. Kyle in sales not Kyle the manager. T j was also friendly and helpful.

When I come around the area I always stop by here. Very friendly employees and they host very fun…read moretournaments and events here as well. If you are a gaming enthusiast or need repairs come by this place

These guys rock! What would have cost me around $100+ was a fraction of the cost. They were easy to…read morework with, had all my parts needed and didn't make me feel like an idiot. Thanks again guys!