AT&T Store

3.0 (2 reviews)

Mobile Phones, Mobile Phone Accessories

Closed • 10:00 am - 7:00 pm

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AT&T Store - Mobile Phones Near Me - Bad Axe, Michigan

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Jerdon T.

3 years ago

The staff there is incredible! Always friendly and ready to take care of your needs! The new store location is gorgeous! So much better parking situation! read more

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Matthew W.

6 years ago

What an absolutely miserable experience. We had visited this store driving from Caseville nearly 30 minutes away. I was seeking a plan that was similar to the price point I was paying, but that had more modern features (like visual voicemail) because the plan I was on was rather old. The attendant was no help and nearly added a plan that was $500 a month until I noticed the change and stopped her. She then said she "felt uncomfortable changing the plan because the price keeps changing in every screen" and urged me to call AT&T customer care to update my plan instead. So no help with that front. I then asked if I could at least get a data SIM for my laptop. My laptop has a modem and the ability to connect to a network in the same vein as some iPads or tablets. She got out a SIM card and began working on her tablet to add it to the account. Many minutes passed of her doing this and it became painfully obvious that she did not know how to add a data SIM to the account. This was only further confirmed by her asking us to just use an old data sim from one of the tablets we had and were looking to remove from the account (which, shocker, she couldn't do either), after working for so long. Overall we will not be going back to this AT&t store. If we need service we will either take care of it online, with the customer care line, or by using a store in a more populated area. read more

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More info about AT&T Store

862 N Van Dyke Rd
Bad Axe, MI 48413
Directions
(989) 269-0205
Call Now

Hours

What time does AT&T Store open?

AT&T Store opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.AT&T Store opens at 11:00 AM on Sunday.

What time does AT&T Store close?

AT&T Store closes at 7:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.AT&T Store closes at 4:00 PM on Sunday.

Mon-Sat 10:00 AM - 7:00 PMSun 11:00 AM - 4:00 PM

Outdoor Amenities

Does AT&T Store have parking?

Yes, AT&T Store has parking options.

From the Business

Specialties

AT&T, serving over 81 million wireless customers

History

Established in 1876.

AT&T has been in the technology business since--well, since the invention of the telephone in 1876. Ever since then, we've grown our company and found new ways to connect people to what they love. Along the way, we've invented or pioneered the use of all kinds of technologies: rotary phones, TV, mobile phones, transistors, transatlantic and transpacific cables, communication satellites, touchtone service, the 911 emergency number, the Unix programming language, fiber optic networks, VoIP service, and more. Today, we're a world leader in communications, media and entertainment, and technology. Now that we've acquired both DIRECTV and Time Warner, we're building a truly modern media company that will create the best entertainment and communications experiences in the world.

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AT&T Store

2.3(3 reviews)

40.2 mi

Megan at this location was fantastic!! She was above and beyond helpful to address our needs…read more Excellent customer service. We will definitely go back here. Please give this location a try , sounds like the previous reviews are from an employee who no longer works there.

Would literally give 0 stars if I could. The woman working was extremely standoffish, unwilling to…read morehelp resolve my issue, and unwilling to communicate reasoning for why she could not help me out. Service dog was growling, had to be commanded to stop. Overall just a very uncomfortable atmosphere. Would recommend just making the drive to the Alpena or other surrounding cities stores to ensure time/patience isn't wasted.

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Thumb Cellular

1.0(2 reviews)

13.5 mi

I have no coverage on this phone in my home or outdoors can't send text receive calls nothing what…read moreuse is it. Took into Bad Axe MI they updated which it was they said changed SIM card to another said should work now they hoped nope still nothing what is going on lots of blames smoke from fires, metal roof on house, our area what the heck. Just want my phone to work.

I dealt with months of terrible service after the 3G towers were disabled. After repeatedly…read morecalling I was told that they would let me out of my contract early. My final bill showed a credit of a $146.28. I was told in August that I would be receiving a check in October. I just called and was told that that money was being used to offset their costs since they let me out of the contract early. No, you let me out of my contract early because you knew that you were experiencing issues and you've been telling everyone to switch carriers because you don't know when your problems will be corrected. Please do not waste your time with thumb cellular, go with a reputable company.

M3 Wireless

2.3(3 reviews)

0.1 mi

We have never had a problem with M3 wireless since we had it installed. It's fantastic and so much…read morebetter than our previous wireless company!!!

Service down for all excuses from cloud cover to someone dug up a cable, always something wrong…read more When it is working, extremely slow. Should have never left my previous provider. They had zero customer service, but most of the time they had a good signal

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Joshua J.

7 years ago

I received excellent service at this location the employees are extremely helpful and knowledgeable on there offers and devices.

Henry G.

7 years ago

Fast and efficient best AT&T experience I have had. The reps were very knowledgeable and very helpful.

AT&T Store - mobilephones - Updated May 2026

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