OK... Here's the deal - Charles Dailey and his team are the best I've ever worked with. They are…read morereliable, solid, steady and extemely diligent. This review is a few paragraphs long, but for a good reason... read on.
My wife and I are both independent contractors - Sign Language Interpreters - and that alone kept several other Mortgage Lending Specialists from even returning our initial calls. We own a vacation rental home in Hawai'i, own a small, home-based travel agency, and also own a cabin that we were paying off on a contract for deed. On top of that, we didn't work much last year because we had a newborn in the house and so did not have much income to show on our taxes.
We had called several well-known mortgage brokers and banks throughout Minneapolis and St. Paul and although our credit scores were both in the 780's, no one would take a chance with us! Even our Credit Unions (whom we had been with for several years) wouldn't help us find and secure a mortgage loan! We had already sold our home in Minneapolis and had our offer accepted on our dream home in Maple Grove! After a couple of weeks, it looked like it wasn't going to happen for us and sadly, we were were almost ready to give up.
Then our super realtor, Joe Houghton referred us to Charles Dailey and his team at iLoan and holy cats... these folks jumped and jumped high! They went well above and way beyond to help us secure a mortgage! Why? Because they are superstars who want to see others succeed, who want to help others create their dreams. No disclaimer here - I am not getting paid to write this and iLoan has no idea that I'm finally doing this review.
My wife and I have bought & sold other homes but never before were we faced with such a challenge - it just so happened that our financial portfolio was complicated at that moment in time. Well, Charles and his crew seem to love a good challenge and they searched and searched and found a lending company who was willing to take us on. But there was work to do and not the usual amount when purchasing a home. No, this one and only lending company asked us to produce way more verifications, validations, substantiations, documents, evidence, facts and information than we had *ever* seen.
The amount of paperwork, footwork, phone calls, emails, copying, faxing, emailing attachments, etc that my wife and I had to do withing a few short weeks was immense and on-beyond the normal protocol, to say the least. But... the amount of work that iLoan did - just for us, a Lesbian couple with whom they had never met before - was seriously titanic!
I don't know why or how they did what they did, but we got a surprisingly GREAT loan for our dream home. The crew at iLoan returned calls and emails at the speed of light. They were professional & organized, diligent and gentle. The only time we were waiting on a question was when Charles was working on the answer. Giving up is not an option for these people, they worked nights and weekends for us and they didn't have to do that but they did and did it well! We weren't buying a million dollar house, we were just getting a nice, simple home and still, they made sure everything was constantly in order.
This all happened almost three months ago and I'm just now getting to writing this review in my home office in our new dream home in Maple Grove. My wife and I have been super busy since the move but I have saved the link to this review in my inbox until I had time to really get it all down... which shows you, the reader, just how much Charles and his team have impacted us.
So thank you for reading all this and awesome amount of thanks to Charles and his team at iLoan!! It truly could have been a nightmare but instead, iLoan made our dreams come true. Seriously, thank you!
- Derryn and Angela Ziebol