They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I can't say enough good things about Water Softener Nerds! Eric was absolutely excellent from start…read moreto finish. The customer service was top-notch--friendly, knowledgeable, and genuinely focused on making sure everything was right. Their responsiveness stood out as well--quick to answer questions and schedule the work.The install itself was fast, efficient, and done with care. Everything was explained clearly, and I felt confident I was in good hands the entire time. It's rare to find a company that checks all the boxes, but Water Softener Nerds truly does. Highly recommend them if you're in the San Antonio area and need a quality water softener installed! As for value, it was $150 less than the nearest competitor who couldn't get to it for several days. Third competitor was significantly higher.

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

good work, fast The invoice served me well to establish that…read moremy excessive water charges could be refunded with the water company. The balance of speed, accuracy in estimating, assessment of the issue and overall price were a good value.

Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

Great job, very knowledgeable and courteous !! Had very helpful advice…read more Thank you again !

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

Shout out to La'Shelbee for excellent customer service! I called to schedule an appointment for my…read moreKinetico water softener and explained my situation. She was very patient, attentive, and considerate. Even though she wasn't immediately familiar with what I was referring to, she took the time to get advice and made sure I got an appointment that fit my needs. Truly appreciated her professionalism--she was awesome!

We bought a home with a 5-year old Kinetico water softener. The water in the house would come out…read morefrothy and SUPER salty. We had Kinetico come and service it. They said that the issue was that we needed to replace the PRV out by the street, which would cost $1,000. We had a non-Kinetico plumber come out to change out the PRV and see if he could help solve the softener issue. The first thing he pointed out was that the Kinetico filter hadn't been changed in what looked like years - yet the Kinetico service peeps had been there "servicing" the system just a few days earlier! The non-Kinetico plumber noted that he wouldn't touch a Kinetico system, but he showed us how to change the filter and charged $200 to replace the PRV. (One fifth the price of the Kinetico quote.) The PRV and filter change made no difference in the salt water issue, so we had Kinetico come out again. (Another $250 even though it was under warranty.) They came out again and replaced some small components in the system head, BUT also said that they recommend that we replace the system with one of their newer models because our warranty was about to expire AND the salt would probably return. OR add a dechlorinator, but they couldn't say if that would actually solve the problem. The new system would be ~$7,500 if we bought it before our warranty expired. It would be more expensive if we waited a month (after the expiration date). (They try to upsell on the phone and when they come out. It is a constant thing with anyone we speak to.) Three weeks later the salty water returned - extreme frothy, salty water. When taking a shower, it is as if we are bathing with ocean water. I generally wash my face afterward with bottled water to get the salt off my lips. Obviously, we can't drink the water like that. So if you crave salt water and want a softener that will last less than 5 years and want to pay $250 per service call (when under warranty) Kinetico is the choice for you. It has been a very disappointing experience. We are replacing the system with a less expensive but hopefully more reliable system.

So far it has been a VERY pleasant experience. The plumber ("Dez") showed up on time and was…read moreextremely professional in every way. He was very patient with me which I appreciated because I'm 72 years young and can 'occasionally' "drift" while speaking with someone., according to my wonderful wife. That being said, Dez looked at everything and did his measuring, etc then whipped out his iPad and began to work his magic. A few minutes later, Dez presented us with his estimate and reviewed it item by item. We signed an agreement, gave him 1/3 down and made arrangements for him to return this Monday and do the work. NOTE: I RARELY go with just one bid on a project. However, due to Dez/s knowledge of what I wanted, his presentation (ie: detailed explanation of the estimate), and his overall professionalism, I did just that! Have a Blessed day! John Marchwicki

Very communicative, kind and understanding. Will use them for all future plumbing needs.read more

We've acquired them twice now for the same problem of unclogging our master bedroom toilet. They…read moredo a thorough job and explain what is being done. We will call them again for the toilet clog. They are great in scheduling a time that works for their customer. Of-course, if it's later in the day after 1:00pm, then the next day either the morning or afternoon is available. We recommend calling Five Star Plumbing for your plumbing needs.

The good: responsive, hard working and honest The bad: left…read moremy landscape in terrible disarray with rocks on a tarp moved to my front yard and a muddy mess where the digging occurred in back They employed casual labor to do the digging without supervision which caused multiple delays in this work The story: hired Ricky to help with a stopped up drain in the guest bath .... And a slow bathtub After a couple of emergency visits, it appeared that digging ( and an additional $ 3100 was needed as the two 350 visits were not successful, none of which I refuted) They sent diggers who didn't do the job They sent more diggers who maybe did the job Ricky was supposed to have a supervisor come look. ( did he?) But was I was left to supervise their subs Days later, after this spot repair wasn't successful and I paid The problem with the tub and guest bathroom was unresolved I still do not have information about what to do Nor did I see the supervisor, a cleaned up site or information to send to Keith zars pool ( who may be the root cause of these issues) Hope to be able to update this review if five star ever gets back to me Updated review The team from five star returned to fix the mess and apologize for the poor communication They will be my pick to complete this plumbing project

We chose Armor Pro Services of San Antonio because they're an authorized repair facility for Rinnai…read moretankless water heaters. Their office is in Leon Springs. Our experience was top not from start to finish. Communication by phone and text was fast and efficient. They scheduled a repairman to come to our home quickly. He arrived on time and explained everything clearly. They had to order parts overnight express and completed the work in a timely manner. At the end of the job, they deducted the initial service fee. Highly recommended.

Second time I have dealt with Armor Pro Services / they came out on a Sunday and replaced water…read moreheater!! I highly recommend this company

I can't express how happy I am with the customer service I received. My restaurant had a geyser set…read moreoff from a tech installing a hot water heater from another company. I called Beyer Boys and they were there in literally 5 minutes to save the day!! Richard and his Customer Service Manager personally came out since others were busy. Did quality, quick, efficient work to fix the problem. Gave concise information on what would be done, rebuilt the pipe for a reasonable price. Will most definitely be using this company now for all plumbing needs. Thank you both!!

Completely unreliable. Will cancel at last minute for some emergency and don't care how it impacts…read moreyou at all. Last plumber I would ever call again!!!!