I have used Carlos, the picture framer here on numerous occasions over a number of years. He is…read morefantastic. His advice is always spot on, and obviously has a great eye for art work. The finished product never disappoints. I wouldn't hesitate to recommend him, and indeed often do to friends and family. I don't normally write reviews for these websites but on this occasion I made an exception to correct the impression given by the other reviews. One of which appears to be very old and the other appears to relate to a different company.

This shop is part glass and mirror shop and part framing service. I've had some weird interactions…read morewith both sides of the business, but I persevere because they're just down the road. When I needed glass replacing in a window, I went in here for a quote and the guy exploded at me in anger for not coming in earlier in the day. I've never been told off before for being late as a customer! Anyone would think he was employing me, rather than the other way round! I used them anyway and they sent another guy round who replaced the window glass very quickly, so I don't know what all the fuss was about. (I suspect it had something to do with an afternoon football match.) I have also used the framing service and got a print reframed here for £20-£25, which I was pleased with. But when I went in recently for a quote, the guy handling the framing side didn't seem to know how to deal with more than one customer at once and just ignored me, even though the couple in front were busy browsing and he could easily have attended to me while they were making up their minds. I gave up waiting in the end and went home. A word of warning: beware asking the glass guy about frames or vice versa. I once made that mistake and got told in no uncertain terms that they are not responsible for the other half's business (a tad confusing as they share the shop, so how would you know?!). So watch out for shopkeepers with anger management issues! A handy shop to have on your high street, nonetheless.

Great deal of professionalism shown by these guys!…read more I needed to get few windows changed in my apartment, these guys came and did a miracle. They got the job done without any scratches or any other damage to my apartment or the windows. Had the trash taken out after them, all that on a reasonable price. Recommended!

Had some old windows that needed a change and was wondering who to call to get the job done, since…read moreI'm not an expert. Friend of mine recommended me this company, saying that its the best in the branch. Well he wasn't lying. Guys came, did the job fast and professionally and on top of that they took out the trash after them.

I'm no sash expert but it looks good to me!…read more They guys were on time (15 mins early in fact) and were fun, pleasant people to have in the house. It's double glazed and they also used some special filler round the edge (apparently more rogue builders just use concrete which isn't as good) so now it lasts longer and keeps in warmth/dry (Again I'm no expert!) Apart from a few scuffs on wall and ceiling (but nothing major) and he did drop a smidge of paint on the carpet, it looks like a very good job!!really pleased.

It's taken a while to find this company after trawling the web and having various ridiculous…read morequotes, I saw this shop in passing when visiting a friend in Stoke Newington. After noting them down I checked them online and emailed them some images of the windows we needed replacing. I received a quote a few days later. I had a few questions and wanted to see some examples so I was invited to have look around their workshop in Leyton. I was very impressed and after a few tweaks to the design of the windows and french doors the order was placed. There was an onsite measure and we had an issue - we had a built in cabinet that could be a potential problem for the installation. I contacted the carpenter who made it and he assured me that he made it with replacing the window in mind. After assuring Ward we would take responsibility for any damage that occurred to the cabinet during the job we went ahead with the order. 6 weeks later I get a call and were good to go for installation. The chaps that came over were very polite and very considerate with working tidily. Apart from making a few cups of tea and occasional nail gun action I barely noticed them beavering away. After 8 hours of hard graft the job was done and we have fantastic french doors at the back of the house and we've had the glazing replaced around our front door. It's been a real pleasure dealing with a local company and we will definitely recommend them and use them again!

Do not trust. Company still owes us money despite being paid by contractors. We are taking this…read morematter to Court. Avoid!

From the owner: Glass merchant and glazing contractor. All types of glass cut to size while you wait. Double glazed…read moreunits made in 1 hour. Aluminium, timber and upvc windows and doors supplied, fitted and repaired. We also do glass shelves, table tops, mirrors, partitioning and kitchen splashbacks and work tops.

We purchased a roof lantern from this company, very quick and polite while taking your money then…read moreit all changed. 4 weeks for delivery, when it arrived, 70% of all the parts were chipped, scratched or dented, they blamed this on the courier but that it impossible, it was clear manufacturing defects, I wouldn't be surprised if they sent me a second hand lantern it was so bad. 5 deliveries later (most were repeated items) and dozens of phone calls and emails taking over 6 weeks to sort out we finally had enough spare parts to build the lantern. This cost us in time and money as the incredibly rude and obnoxious Albert Burgess just cannot cope with a simple transaction without having a complete melt down. He blamed literally everyone else and could not take responsibility for his personal incompetence. He lost the part numbers that I painstakingly sent him multiple times. Then asked for them again, this has to be a delaying or frustrating tactic, no one can be that stupid surely. The Roof light Centre is purely a middleman, they buy the various units directly from Made For Trade, and between the two of them they will blame each other, and spin lies and pretend they know nothing about any issues raised. They have no interest in your customer experience after taking your money, and will ignore your complaints. Avoid this company at all costs, there are much better companies out there that will give you the exact same product, and you won't have to deal with this absolute joke of a company. I wish I had never come across their website, and I wish I could rate them lower then 1 star.

Vic and his team replaced 10 windows for us and did such a brilliant job. Responsive and organised…read morein the planning, professional and efficient in the installation and kept everything very tidy. Many thanks!

A really professional company with a focus on high quality products and great service. The price…read morewas very reasonable, the workmanship excellent, and the staff extremely helpful and courteous. We love our new windows!

I was almost discouraged from using this company by a competitor, who came to provide a quote at…read morethe same time Grabex was installing for a neighbour, but I decided to get a quote regardless. The price quote was competitive, however the sales consultant was absolutely lovely and professional from start to finish, not pushy, provided required information to aid our decision making. On day of install, installers arrived on time, were professional, and did a stunning job. My partner and I, are very satisfied. The windows look great, and have dramatically changed the look of our home. We were also impressed by the Supervisor who came to check that the installation was progressing as planned half way through, Totally recommend, service and quality of windows is excellent. More companies should aim to be like Grabex.

From the owner: Grabex Windows is a specialist manufacturer and installer of bespoke, high-quality timber and…read morepremium aluminium windows and doors. Based in Orpington, Kent, we supply and fit for residential, commercial, and trade customers across Greater London, Kent, Surrey, and surrounding South East areas. Our made-to-measure double-glazed (and triple-glazed) product range includes timber sash windows, aluminium bi-fold and sliding doors, glazed roofs, steel doors, and heritage timber windows and doors. We are members of FENSA, GGF, and also Reynaers Aluminium Premier Partner, as well as Grand Designs Magazine's Approved Premium Partner. Get the best quality, factory-direct products tailored to your exact requirements.

NEVER use. Disgusting and fraudulent business. Have a look at the real reviews for Emergency…read morePlumbers London as it's the same company. they quote over the phone and take a card number for 'booking purposes'. Guy turned up 2 hours late and was here for 2 minutes. Said it was a two man job and he'd need to quote and come back. To my disgust they then charged me £106 for the 2 minute visit. complained and they were so rude and clearly it's a scam. complaining to Trading Standards

One star is one too many! Do not use this company, they are fraudsters who never actually carry out…read morethe work but charge anyway. they are linked to Central-London-Plumbers (this is who charged us, same registered address) and they have a multitude of fraudulent/terrible reviews via this company, from customers who had the same experience as me. Along with a number of clearly fake reviews to try and wash out the real reviews- don't fall for it!