I was shocked when Tomasz Smyck from Express Windows contacted me out of…read morethe blue, nearly 2 years after leaving me with a shoddy and unfinished job in 2019. He apologised for his previous behaviour and explained that he had been going through some problems at the time and would now appreciate the chance to come back, to rectify and complete the work. He asked to come and inspect the job to note what needed doing. We arranged this visit. Apparently, the contractor now accepted and apologised for the fact that my job was left incomplete in 2019. He (and his partner) had reneged on their promises to return and make good the damage caused to my property during the installation (both inside and out), wasting months of my time and causing me great inconvenience and distress at the time. Within a short time, it became clear why he was contacting me again. He wanted me to remove the negative reviews I had left on various internet sites. I accepted the apology and agreed for him to return to repair the damage and complete the job. I agreed to remove the reviews once I was happy with the job. A couple days later, he came back to me and asked me to pay £250, which was the amount I had previously withheld, from the total £1500. I was actually shocked and considered this demand unreasonable, given the background. He had left me in a mess when he absconded from the job nearly 2 years ago and I certainly don't owe him anything! On the contrary, he owes me. I will also need a certification and guarantee for the job. For clarity I requested an agreement to be signed as an undertaking, before the work can proceed. After the work is completed to a good standard, I agreed (purely as a goodwill gesture), to remove the reviews. He refused to sign the agreement and wanted me to pay in advance for the replacement glass. I said I would pay half up front and the balance on completion, but that he needed to sign the document. Please don't deal with this company!!!

From the owner: We not only sell, we advise customers on the best choices saving their time and money in the long…read morerun!

An aggressive, dangerous Mark Robbins van driver tailgated me along the Butleigh Road into…read moreGlastonbury. He then overtook me in the 20 MPH zone on Street Road and attempted to push me into nearside parked cars, which would have resulted in a collision had I not braked heavily. The two Mark Robbins employees inside then proceeded to shout obscenities. They then turned into Oriel Drive. Time 14:20, date 10/10/2024.

I bought 6 bespoke doors in a spray paint finish as well as the door hard ware. The doors were made…read moreup to a very high standard, matched up perfectly with the color of the paint sample i provided. The staff i dealt with were very helpful and professional. i would use Modern Doors again.

From the owner: Contemporary interior and exterior wooden doors and architectural ironmongery. Specialising in…read moremodern bespoke doors for homeowners, architects and interior designers. All off-the-shelf products are available online on 4-6 days lead time, while made to measure doors are produced in the UK within 4 weeks. Our online shopping platform at www.modern-doors.co.uk has been accredited by a Trusted Shops scheme and is providing professional and straight forward shopping experience for customers looking for any type of wooden doors in the UK.

Great service and great workmanship. Aside from the banging and general noise that goes with having…read moreyour windows changed I hardly noticed the window fitter was in my house. The staff were polite from those in the office to those who actually came out to fit the window. The office staff needed a bit of a prod on occasion when supply, their very competitive, quote which was the best I got from all the other glazing firms I approached. I was pleased their quote was the best as I do like to try and support local small businesses. So if you need new windows give them a call.

DO NOT HIRE HIM - CANNOT BE TRUSTED. Hired Stewart Davis to do a job, paid the 50% deposit, he then…read moreevaded all my calls and messages. He never did the job and never paid me back - I have been chasing him from July to November. Left me with no alternative but to report him to the police. AVOID.

From the owner: Over 50 years experience combined in the Glass and Glazing industry. Available 365 days a year, 24…read morehours a day. Emergency call out service available!