I had worked with another group prior to Lighthouse and was incredibly disappointed in the services…read moreI received. Within the first phone call exploring service options and not even having hired Lighthouse, they were able to retrieve the information I needed. They were fast, professional, respectful, and allowed me autonomy as a client that I did not experience with other groups. Highly recommend if you need information quickly without any extra steps. Thank you Lighthouse!

They are very professional. I have never hired someone to investigate a person before, but they…read moregave me the impression that they really know what they're doing. The great ratings brought me here and I was not let down. Additionally, they seemed personally invested in my situation. I could tell that they care about me and the people involved in my issue. I feel completely reassured about the topic I had them investigate. It was worth every penny.

I couldnt say enough great things about Sandra. I refer her to people any chance I get. I actually…read morejust referred my mothers neighbor to her and things seem to be going well. I was referred to her by the brother of my childhood friend, and thank goodness for that friendship. Otherwise I wouldnt have been lucky enough to come across Sandra and her AMAZING team. I unfortunately got 2 DWI's in my early 20's, considering I was on medication for my first one, she made it almost disappear. Well I caught a 2nd one a few years later, which made both DWIs come back. I had stupidly hired another lawyer my brother referred me to, had a breathalyzer put in my car. Went to Sandra for a consultation, said if I hired her, she'd take the breathalyzer out, and that's exactly what she did. I only had to do the punishment/penalties based off one DWI, without Sandra, my penalties would have been much harsher. There were times she answered and made calls from and to me after hours, making her services feel more like a personal endeavor of helping someone than someone running a business. DONT THINK TWICE, HIRE SANDRA AND HER TEAM

My father and I hired Ms. Ritz to get me through a rough time with an M&D charge (psilocybin). A…read morefellow prisoner recommended her to me. Golfer guy. I think all that was a setup. Though she kept me out of prison on a fairly nasty charge, I had a weird experience, tinged with the system's corruption. She didn't respect my religion or my rights, including how my rights had previously been egregiously violated by civil attorneys. She just didn't care to get involved enough to be a good lawyer, and give me good advice, or any advice. She charged me for an analysis of motion-to-suppress chances, but gave me the impression it would be a long shot. Ms. Ritz was low-sympathy, and by no means got me the best possible deal. Her process was far from transparent. Her loyalties were questionable. The process was long-term, including the probation sentence I got, which was years of torture, stuck in Texas, getting exploited and oppressed by everyone who smelled my blood in the water. I'm a creative person, and was likely under surveillance. She made it subtly clear she didn't want the early release hearing or expungement business, which I gave to another lawyer, who got me all-the-way off-the-hook, with a snap of his finger. Of course, I was the one who had climbed a bit in status, in the software business, and fulfilled the community service obligations and fines. I frankly think of her as a mob lawyer, and possibly connected with their intellectual property fraud. Seemed like there was fraud all around me, and legal scrutiny on me, but so many crimes against me were ignored. When I called her out on Facebook, her profile redirected me to a girl, who looked underage. Perhaps I should not put that on her, as I too have been impersonated on social media, but how come no lawyer has ever advised me about that? The whole state reeks of legal malpractice and negligence, via its 'tort reform' agenda. Social, legal, and financial mishandling of me were major factors in leaving my home state of Texas.

I was referred to this attorney by Ross and Matthews, so I expected at least basic communication…read moreand follow-up. Unfortunately, I never received a callback, response, or any meaningful communication regarding my inquiry. Even if they were unable to assist, a simple return call or update would have been appreciated. Professional communication is the minimum expectation, and my experience fell well short of that.

Maryann Palmer is the best of best. Her professionalism is bar none! She is the best around. Her…read moreattitude and customer service to serve her clients is great. She is very dedicated to her clients and she gets the job done!

Highly recommend this investigator. Immediately responded to emails and texts. Great communication…read more Very upfront on costs and what it covered. Got exactly what I needed. Very personable and helpful. Would definitely use again in the future. Steve was amazing every step of the way! Thank you again!

"Exceptional Service and Professionalism!"…read more I cannot say enough good things about Detective Steve Russo. After my daughter's Apple computer was stolen, I felt hopeless despite knowing the general location of the thief. Law enforcement wasn't able to prioritize my case, so I turned to this agency for help--and I'm so glad I did! From the very beginning, Steve was compassionate, attentive, and highly professional. He listened carefully to every detail of my situation and quickly developed a plan of action and made the necessary calls. Thanks to their expertise, I felt empowered and reassured throughout my call. Five stars all the way! Thank you Detective Steve

Great Lawyer for Estate Planning. Always a great experience. Very knowledgeable. Highly recommend.read more

My experience with the Law firm of Robert E. Black, Esq. Was great! I found Mr. Black to be…read morepleasant, kind and caring. He took the time to speak with me by phone, quickly understood my issue and guided me to a proper resolution. Mr. Black handled my concern in a most expeditious manner. I definately would highly recommend Mr. Black to anyone seeking, a truly professional Attoney At Law. W.L. Kidd

He handled my case with very much care. Could not have ask for any more. Very helpful during this…read moretime of Covid and understanding. Will call him if I need any more help with navigating the courts.

Maybe there is light at the end of the tunnel. Great customer service with his firm. The assistant…read morewas very attentive to my questions took detail notes about what I needed. Even though this is a complex case it's at least one step closer. And another great sign this attorney practices in Austin, Texas where I need an attorney and he is from and practiced in California where I live.

Honest, empathetic and knowledgeable! Years of experience are definitely evident. Having to hire a…read moreprivate investigator is emotional and stressful. I was treated with such respect. Everything was outlined clearly from the minute they started asking me questions. I have to wonder if the negative reviews are because they didn't read the contract they signed. It is all in black and white and I had to sign and initial. When I questioned charges they explained them in detail and again it was in the contract I signed. Even though I didn't get all the results I hoped for ( no fault of theirs!) I still highly recommend them. You can't know the exact time and place that bum is gonna cheat!

I requested a sweep for hidden cameras June 2026; the inspector that came spent maybe 10 minutes…read moregoing through the apartment and found NOTHING! $1200 spent with NO results, but I KNOW there are cameras in this place, I can tell by activity I still encounter that could only be caused by someone with hidden "access". So that was a $1200 loss! The only helpful information I rcvd from the inspector was to get SDR or HDSDR monitoring

Mark and his his team did a phenomenal job. Their staff is always welcoming, and they explained…read moreeverything in all of the options. my friend had a probation violation. He didn't know where to go. He spoke to Mark on the first call and Mark explained all of his options. Happy to report 12 months later we got the outcome that we were looking for. huge thanks to Mark isn't an entire team. I wouldn't recommend any other criminal law firm in Austin.

Mark Hull made it clear that he was weirded out by me and dropped my case. A couple of years later,…read moreI managed to get a job at a restaurant where he walked in with a date. I was told to walk around and refill people's drinks. When I approached Mark's table, I had unintentionally interrupted him as he was busy making fun of me and my case in great detail. I think that violates some sort of code, right? I went with a different firm with a favorable outcome, considering how my case wasn't even that complicated. I want to know why Mark felt the need to talk about my private matters with someone who is a complete stranger to me. In short, he's not a good person and definitely doesn't follow any sort of ethical code.