I was on vacation and a friend took me into this small lighting store which was about 30 minutes…read morefrom Park City, UT. I found a chandelier which was just what I wanted for a home that I own out east. They were friendly and helpful. I had to have the chandelier that I bought shipped to me. They needed to find a box to ship it in as the chandelier was large. They charged me $100 for the shipping. Is there a happy ending to the story? The enormous box arrived at my office, I opened up the box and the chandelier was broken. Naturally, I took a picture of it, emailed it to the lighting store. No response from them. I called the next day. The owner was snotty, rude and totally uncaring. She told me that she would call me back. Have I gotten a call back since? Going on 5 days later. I sent another email. Clearly, this store only is happy and helpful when making a sale! Don't bother with them. Not worth the aggravation if something goes wrong.

DO NOT do business with this company! I ordered a light from them on ebay recently. The listing…read morestated that it would be an unopened light in brand new condition. It took forever to arrive (I had to call them to check on the status several times before they finally got back to me). Finally a box that had clearly been opened before (there was even someone elses hair in it) arrived. When I opened the box it was clear that someone else had opened the box and returned the fixture because the fixture itself was chipped and the glass globe part had defective spots in it. I immediately contacted the company about it and told the woman who answered the phone about the 2 issues. She told me that Char handles the internet sales and would get back to me. I explained that it was time sensitive (since we are renovating a house I needed to schedule electrician to install all of the lights on one day and he wanted to arrange a date which I could not do without knowing approximately when replacement would come.) I waited and waited for a return call. Finally I had to start calling them pretty much every single day. Every time I called the same woman would answer the phone and tell me she passed my message along and apologize for the fact that Char never called me back. Finally the woman on the phone one day gave me a number for "Lighting the Web" and told me that Char told me to call them. I tried the number and the voicemail was full so I called for Char again. FInally she actuallly called me back and said she would ship a replacement. 10 days after I actually reached Char I received a replacement glass globe that had a 3 inch by 1/2 inch defective spot in the glass and but no replacement for the chipped fixture. I called the company and of course Char will not return my calls. So, I am warning you if you want any kind of decent customer service or quality AVOID THIS COMPANY--THEY ARE HORRIBLE.

Super efficient, knowledgeable, professional. I will recommend to my friends and family.read more

I had a wiring issue with my air conditioner and needed troubleshooting and repair. The techs from…read moreSnow Top arrived right on time and were very thorough and courteous. They quickly diagnosed the problem and corrected a bad splice in the wiring. I was much relieved that it was in fact a relatively inexpensive fix. I would not hesitate to use Snow Top again!

Chose a ceiling fan and five different fixtures. Ordered and received quickly with moderate prices…read morethat surprised me for the quality I received. Staff was very helpful and friendly. Big selection. Just what I was looking for.

Gorgeous products, with high prices and minimal cust service-- like the previous reviewer write…read more Most of the time NO ONE acknowledges you ...

After some heavy, wet, spring snow brought down a large tree branch, an electrical line from my…read morehouse to my garage was damaged. I called several companies about fixing the line and Butler came promptly for their appointment, assessed the situation and we had the repair scheduled. They were knowledgable, professional and nice! The men that came were friendly, on time, and got the job done in less than an hour. Super helpful and I will definitely call them any time I need help with anything electrical for my house again!

Needed 220 power in my garage. They stopped by and gave me some options. The options were explained…read morewell and the quote was good. Scheduling was quick and easy. When the crew arrived they were very professional and efficient. They work very quickly and did a great job. Minimized the invasive nature of running wire to my garage. I purchased a used kiln and they were able to help me get it up and running. Couldn't be happier. Grateful for the expertise.

Kirk was referred to me by a friend and neighbor who had recessed lighting installed all throughout…read morethe first floor of his home. I texted Kirk and told him what fixtures we were wanting to replace and where we wanted new fixtures installed. He was very responsive and provided me with a formal written quote and scheduled a date and time to come out. Kirk was very punctual when he showed up and took great care in ensuring that both our downstairs and upstairs remained clean throughout the process. The installation went very quick and the end result was very clean and professional from the installation to the patch-back of dry wall. I feel that Kirk offers high quality and professional service to his customers. I would have no doubts referring other people to him for recessed lighting. I hope to utilize his services down the road to have our three bedrooms done as well! Thanks for brightening up our home!

Moving to a new old house is a lot of work. Dealing with contractors and repair people can be a…read morecrap shoot. But not this time!! Recessed Light Guy experience was wonderful. My father in law found him some how and we both had our kitchens done. He arrived early on both occasions. Super prompt even more professional. We raved so much that one of our other neighbors will be getting hers done next week. The work speaks for itself so I've attached a picture.

Felicity was wonderful to work with! She helped me transform my living room with her exceptional…read moredesign style and her access to the most beautiful furniture and accessories! Thank you Felicity, I really appreciate all of your time and expertise!

Felicity is a wonderful designer. I have been fortunate enough to work alongside her on many…read moreprojects. Her attention to detail is second to none. I highly recommend her design services.

We love the chandelier we bought here for our entryway, and we picked up a lovely star shaped light…read morefor our daughter's bedroom that's also quite nice. That said, the process was miserable and we wouldn't recommend working with them. Initially the communication was great. My wife works in sales and was really impressed with their follow-up. They required payment up-front, and after they had the money it suddenly became really difficult to get hold of anyone. We would ask for an update and at best get a reply that they would get back to us (which only happened once or twice), and often not hear from them at all. It look months to get all the lights we ordered. We ended up returning a handful of them because with all of the communication being over text we hadn't realized they were so cheap looking (plastic and fabric) until we unboxed one at our house. It took well over another month to get our money back, amid more poor communication. We ended up calling our credit card provider to file a claim, and a refund came through the same day. Honestly the communication was bad enough for us to wonder if the storefront and show room was all for show and this place was just a scam. It's not. But I don't blame anyone with a similar experience for wondering.

Like Kate Lee (from another Google Review), I am not one to post negatively about someone's…read morebusiness - unless it is unethical and fraudulent - in which case I feel obligated to save others from the same nightmare. My first visit to Aurora Lighting & Design (ALD) was about a year ago when I happened to be in the area. Their showroom had a beautiful display of diverse lighting, with more of a *hip* feel compared to other lighting showrooms I've visited. Candice was prompt and friendly in her approach, and I was quite pleased with the overall experience. I placed an order in May '24 for roughly $5000 worth of lighting. Candice was originally informed that our installation date would be the first of September, but unbeknownst to Candice, that date got pushed by several months. She never inquired, of course (because she didn't have our lighting and welcomed the delay), but I reached out to her with some requests over the next several months; wanting to see the metal finish on a custom light that I ordered, needing to pick up two sets of sconces so we could determine their height in our cabinets, etc. Candice was serially avoidant of my requests, often times not responding altogether. When pressed, she would find ways to placate me and briefly satisfy my need for answers. However, when her promises started not panning out, but excuses were instead piling up, I decided to do a little digging. I read several reviews, and also called Hubardton Forge (a custom lighting manufacturer located in VT) to see if an order was placed by ALD (or Arizona Lighting, as she was previously known). No order was found - under any relevant contact information. I also inquired with another local lighting company about the availability of some pendants that I had ordered, revealing that Candice didn't place that particular order back in May either. Luckily, I was able to file a dispute with my cc company to receive my money back, but it wasn't without Candice blatantly lying to the cc company, saying she had shipped our items (with zero proof), in order to try and buy herself more time. I've attached the notification letter we received from Chase. I'd like to point out the date of the transaction vs. the date of the credit. ALD had our money for 9 months - but definitely did NOT use it to purchase OUR lighting! I have several texts and emails revealing Candice's evasive, avoidant, and dishonest business conduct. She had several key opportunities to fall on the sword and admit that our lighting was not in her warehouse, but she opted to keep up the ruse. Disappointing to say the least! I hope this review can save someone the trouble of having to get their money back AND reorder lighting in the 11th hour!

Fantastic service. I had a nagging issue with my residential electrical in one room. I called…read moreChad and he was able to stop by mid afternoon the same day and resolve it. He was polite, professional, showed up on time, and was very reasonably priced. I would recommend calling them for your electrical work.

Awesome, amazing, spectacular! I can't say enough good things about Big Dog Electric. Hiring out is…read morealways a challenge because you never know who you'll get. Big Dog Electric was punctual, responsive, and provided excellent service. We needed someone to help us switch out our old outdated island lights for some new ones. Installation went smoothly and we couldn't be happier with the outcome! After we noticed a manufacture error in one of the new island lights he came back out and fixed it for us, free of charge! He also finished extremely fast, you could tell he was extremely proficient in what he does. I will use Big Dog Electric for all my lighting needs!

This company deserves as many stars as possible. I bought a ring doorbell video security system as…read morerecommended by the police because of several porch pirates in the neighborhood (I was a victim three times!). The system was too difficult for me to install, so I checked Yelp recommendations for electricians. Momentum had stellar reviews. Kevin scheduled the installation a few days after I called. He did the work himself. The company was great to send email and text reminders about the appointment and billing. Everyone was so professional. I highly recommend them for electrical needs.

Momentum recently installed an EV charger at my house. They were upfront, reasonably priced, and…read moredid great work. After getting bids from a few other companies, it was clear Momentum was the most honest - other companies included line items for things that were not related to or required for this job. Momentum was also very reasonably priced. As for the work itself, the installation was done thoughtfully, making sure to incorporate my special requests. I'm thrilled with the work they did. My only (very small) complaint is that their schedule can get full, so book your jobs early

Highly recommend! They care about the quality of their work and customer satisfaction. Taylor…read morespecifically, responded quickly and was very kind and took the time to help me understand the issue I was having and how he was going to fix it.

These guys are great. Needed an outlet added to our house below an existing switch. They were very…read moreresponsive and quoted the best price after we searched Yelp, KSL, and Craigslist. If you need some work done, please take the time to contact this company you won't be disappointed.