Yes it does smell very bad in their shelter, however, we all must realize that when your neighbor…read morehood, no kill, shelter is over capicity of being able to accept any more animals, it must be overwhelming to deal with all the issues. I did overlook the conditions, and adopted a beautiful, all black, 5 years old female. She bonded right away, has been friendly and thanked me the first night she was sleeping with me, she put her paw on my cheek and curled up with me for the rest of the night. Her name is Princess, and due to unfortunate circumstances, I must return her after only having her for 10 days. Please some one that is looking for a loving wonderful new family member, ASK FOR PRINCESS.

1st and foremost. The ammonia smell is unbelievable. 2nd open by appointment only.?…read moreI realize they are trying to help the cats, but at this rate I don't think any of the cats will ever be adopted.

I went to find a kitten to give our Dachshund someone to play with. I adopted CC(Fibbertegibbet)…read moreas soon as I saw her. I brought her home 13 days ago and she has not only grown already and taken over the entire house and my husbands heart(he doesn't like cats, haha). She is a hoot to watch and keeps us laughing. Everything is a toy of course. My experience with the Humane Society was smooth, upfront regarding everything and I will go back at some point if necessary. By the way CC stands for crazy cat.

I would like to say I was happy with the two cats I adopted. Then we adopted two dogs, and we had…read moreno clue about the breed. Thay were dogs that work with cattle. They were very beautiful dogs; our only mistake was getting two at one time. So, we brought them back to the shelter. They seemed disappointed, But we thought we were doing the right thing. They both found a home and I'm very happy about that. But we went to adopt another dog and they turned us down, said this dog was very energetic and would not be a good fit for us. To be judge n jury to people who wanted to adopt an animal out of the shelter. We were very upset and still see it up for adoption. We have a awesome dog at home and she is trying to play with the cats. The cats don't want to play with her, since she is a lot bigger then them. We have a 1/2 acker yard for them to play in. My animals are spoiled, ask my friends. So, if you're going to be that way with people, maybe you should find a different job. So, if you're looking to adopt an animal, you should go to Hernando Sheriffs adoption center.

I don't know where to begin my review because this store is great, not only for the wide selection…read moreof food and products they carry, but because of the staff ..... they are truly exceptional human beings. The only time you're a stranger is when you're outside the door because as soon as you're through, you become part of an extended animal foodie family many of us newbies dream about. I actually encountered this establishment about a year ago when I had moved to the area and had lost one of my dogs. I was excited because of the raw options they offered for my Doberman but more importantly they quickly offered to take my poster for my lost pup. That was it. I found my pupper BUT I lost the store because I never wrote down the name or address!! Luckily I found them again about a year later and I couldn't believe it. This store is fantastic - there are so many different selections of food (kibble, freeze dried, raw), treats, products, toys, etc, etc, etc so much! Bummer they didn't have the kibble we are currently feeding - not a problem- I was lucky enough to be visiting on an order day and my bag was ordered that day and I picked it up the next. It's that easy and every staff member wants to be so helpful. On pick up, there was some confusion on the protein that was actually in stock from the warehouse BUT i waited for a couple minutes and a phone call was made and the situation was rectified immediately. In that time, I met two more regulars who told me how much they loved Happy Tails and they had been coming there for years. One even said he came from Wesley Chapel bc he loved the service, the store and the fellow customers. I believe that says a lot in itself. I bought several products including some enzymatic carpet spray that staff suggested and it worked amazing. Another product I bought to hopefully prevent some wood chewing (knock on THAT WOOD that hasn't been chewed) bc it's working. I also bought some random chews and asked for suggestions for a "power chewer" bc our subscription box toys aren't cutting it for our current foster. Staff made a wonderful suggestion for a water buffalo horn AND our beautiful foster loves it too! Thank you! Happy Tails is really a wonderful small business that i'm proud to support. They are most interested in all of us having healthy, best fed pets. They also understand the value of adding small additions to your pet's current diet to make it healthier even if you can't afford to feed what you may feel is best for your pet. You can learn SO MUCH here about feeding. They'll work with you and offer suggestions for trying new things and ways to add more of what works for each member of your pet family. While the major focus is dogs and cats, I've seen 2 different bunny families come in and HapTails has offered to order what the families fed at home. The brand that I order for home, save 5% for auto ship and have delivered for free is actually a couple dollars cheaper at HapTails .... So there is no price inflation. I cancelled my auto ship today and my brand was excited I was shopping locally. I am too because this animal foodie is in love!! Our pack says Thanks Happy Tails! PS - they will carry your kibble or any order out to your car too. I'll honk to that.

Wow. Terrible customer service. I came in here to BUY cat flea medicine but the salesman tried to…read moreforce me into one product that does not kill flea eggs. I had to raise my voice at him to show me ALL the products and then let me choose the ones I want. Then I showed him how each product lists the ingredients right on the label, but he argued with me that they are all the same! He didn't even know what he was selling. Honestly, I shouldn't not have given him my money. I spent $136 on what I wanted for my 2 cats. I am not coming back here. Re: the owner's response. Shame on you. I barely raised my tone to let that man know that he could not bully me - and then he flat out lied about the products. This is just more bad service.

WAC is simply the best. Dr. Green and my twelve year old Bulldog, Spanky, became lifelong friends…read moreon our very first visit to Westside. After a thorough exam, Dr. Green immediately solved three problems which had become chronic. She diagnosed his eye problem, cauterized an infection, and suggested a treatment protocol for his long term digestive issue. We went home very grateful for the results after our one and a half hour drive and took home the correct ointment for Spanky's eye, treatment for his infection, and a bag of dog food. If for some reason I can no longer drive from my home I will no doubt move closer to the clinic.

Westside has been our Family's vet for the past 2 generations. They truly care about our pets and…read morealways go above and beyond to help us get our dogs, cats, chickens, rabbits well again. Hats off to Dr Hicks and the amazing caring Dr Green

So My 70lb Golden Doodle, Edith, went in for spay on Friday 9/4..She is 19 months old. I got her at…read more13 months. She had a litter of 8 healthy puppies before I got her at 11 months..on day 3 after spay she was dripping blood late at night..It was labor day so I rushed her to ER ..Vet said her breast being so long could be rubbing against it. They put a surgical suit on her..I knew Pet luv was against that..so I took her back to pet luv on Wednesday 9/9 as she was still bleeding..I was almost inconsolable..it had been 5 days of worry !.Pet Luv jumped into action !..in minutes they had calmed me down ..and fixed her tiny open end..These folks are unreal !!.Kaitlyn and everyone could have not been more thorough..she said she had only seen this once before..but she would be fine ..AND SHE IS !!..48 HRS LATER. she looks great !!!..acting like herself..thank you everyone at Pet luv

I sailed on in with my Hobie Cat. Literally…read more My little Lilac kitty was in need of a trim. His nails. And...in another place. Hmm Petluv is our go-to place for doing those things that they do best. You might call them 'The Neutralizers!' As always, every step of the way for me and Hobie was flawless. Oh, Just him for that procedure! Whew! The staff works their 'tails' off. They get real busy and it's fun watching them tag team to get it done. This morning, we were in excellent care from Tasha upon checking in. She was thorough and reassuring. Bravo! When it was time, later that day, to pick up my groggy little guy, I was assisted by Caitlyn. Another home run. She very very clearly went over the discharge instructions. Means a lot. Hobie is resting nicely. He's going to be back to his ol fluffy self in no time. The other two? His brothers? Oh, they can't wait. LOL We luv Petluv.

My Cat was sick..... .Staff was wonderful.... Doctor Kerri was one of the best I've ever used…read more... Compassion ruled the day. I had to make a tough decision and they absolutely had my back. My Roxy passed purring and happy.... That was an absolutely blessing!

I really wanted to like this place because it's so close to our house but they've just disappointed…read moreus too many times. They rarely pick up the phone and when they do the reception folks are rude. It takes several days to get an appointment, and if you have 2 pets to be seen, they'll usually make you come back on a completely different day for the 2nd pet instead of working them in. Then they require frequent 're-checks' to refill meds that don't need a re-check - which of course costs more money. I've just had enough...

They have treated several of my dogs and the staff is helpful and kind. The vet tech has a way with…read moremy pit bull that no one else has. Thank you for always being available. :-)

I will first say I think Mandy and team do care about the animals. They prioritize the animal's…read morecare, well-being and health over everything. That being said, they are clearly in over their head, because they cannot respond to inquiries, serious inquiries, to adopt dogs. Their website directs you to their facebook and advises you to FB message them and then they ignore you. I asked about a group of rescue dogs, was told only "older ones were available,." A couple of days later they posted a younger one, from that group, and I immediately messaged them and was given the adoption fee, which I was fine with, and asked how to apply. Their website does not have a way to submit on there. My messages went unanswered and I followed up a couple of times and got a message back on Sunday stating he was still available. I asked to apply and set up meet snd greet, but received no response. Then, I followed up next day and they requested info I had already provided and had the wrong dog. I answered their questions again, but never received anything back on how to apply. Later that day, they posted that the dog I was trying to apply for had been adopted the previous day. They could have messaged me that and let me know. I still have not received a message back confirming if the dog is available or been adopted. Ziggy's needs to figure out a better way to take applications, show available dogs, and make the process smoother. Very poor communication.

Fantastic place...they have huge hearts and take great care with each pet. Wilson gets excited when…read morewe get close to 4 Paws. Nothing better when you know your pet is well taken care of with each visit.

Dropped my beautiful, 3 year old Dobie off for daycare at 730 am - perfect health, no cuts, wounds,…read moreetc. Picked her up at 515pm from daycare - injured from their admitted neglect. My dog had a huge wound across her face and her front paws were incredibly inflamed and damaged from being scraped up. At 515pm, I was waiting at the reception desk next to the door by the hallway where they bring the dogs up. I could hear two women whispering on the other side of the door about whether they needed to tell me that my dog was injured. I could hear one say that they needed to say something because it was "right there on her nose." Does this mean that if the wound was not readily visible that they would not have said anything? When asked how she obtained this gaping wound across her face, they responded that she must have been distressed when she was in the kennel while they were on a THREE HOUR BREAK. Now, I was told when I toured the facility that they have cameras that are monitored at all times. Well, this is clearly a lie, inaccurate, misinformation, fake news, whatever you want to call it - their claim that they monitor the cameras at all times is just not true. If it were true then I would not have picked my dog up with a gaping wound on her nose, and her smooth toe beans would not look like they were fur (from being shredded). If it were true then someone would have seen that she was in distress instead of being neglected in the kennel for THREE HOURS. Now, when I toured, they did inform me that they do take a break in the afternoons; however, when I'm told that cameras are monitored that should mean that while no one is there, the cameras are still being monitored - after all, that is what they claim. They told me about their policy of monitoring the cameras at all times MULTIPLE times - during the tour, during the social, dropping her off, etc. They prided themselves on this! Again, if this were true, someone would have intervened when my dog was trying to self-destruct in the kennel. The other incredibly disturbing part about this is that they WAITED to tell me about this. They did not call me, they waited until I picked her up (at which point the vet was closed). So my dog had a gaping wound across her face while she was at day care for hours, when they could have called me and I would have rushed over and taken her to the vet immediately. Another concern, but miniscule by comparison to an injury, my Doberman, who has been well trained and socialized (in daycare since she was 3 months old) gets along with all dogs even small ones because we also have a Pom and a Morkie. While she gets along with everybody, we specifically asked them not to put her in with little dogs, because she's 110 pounds and we want her to get her energy out - which she cant do at home around our small dogs. So when we picked her up the same day that she had been injured, they tried to placate us by telling us how well she played that day with little dogs. What? Why would they put 110 pound dog in to play with little dogs? Especially when I specifically asked them to put her in with dogs her own size and NOT little dogs. If you have a small dog, would you want your dog to play with a 110 pound Doberman? Probably not, and I wouldn't want my dog to inadvertently hurt another dog because she is so much bigger by comparison. The owner of this facility shows Dobermans. I wonder what she would do if she picked up her show dog from a facility where her dog was injured to a degree that the vet said, "Wow, that's going to leave a pretty scar" - and she would NEVER be able to show her dog again. Anyway, a $250 vet bill and a scar down my dog's face later, they STILL refused to refund the credit on my account, so I had to do a charge back with my bank. Bottom line, I'm not exactly sure how this place has glowing reviews, how they are still in business, because this place is literally balancing on the head of a pin. They are a lawsuit waiting to happen. DO NOT TAKE YOUR DOG HERE. Just save yourself the headache and the heartache and the money!