I adopted my precious fur puppy here! This was my first time adopting after decades of purchasing…read moredogs from breeders (yes, I know, adopt, don't shop). In my particular case, I was looking for a small, hypoallergenic dog, which was difficult to find. After months of checking their adoption page, I finally found the perfect puppy who fits so seamlessly into our family. She is incredibly sweet and transformed almost instantly after coming home with us, from a shy, shivering little pup to an absolute terror in the best way possible! The staff was wonderful, helpful, knowledgeable, and very informative throughout the entire process. I also appreciated how thorough they were, providing all the supplies we needed for the first few days and taking every precaution to ensure a smooth transition. On top of that, the facility was clean, organized, and clearly well cared for. We're so grateful to have found our newest family member here!

Such a great and clean facility. Ivy and I were so lucky! My intention in April was to save kittens…read morefrom being given away for free and when I got there the owner decided to dump the mom, too. They called her Luna but I changed her name because I never want her to be associated with that family ever. All ties must be severed. I still wonder if I should report them to animal control but let's be real, would anything be done? No, because it's rescues such as SPCA, Dancing Cat, and etc. worry about the health and well-being of the animal. An animal is not just an animal but it's a living and breathing thing that ought to be loved and cared for even if they are feral. Dancing Cat got her in here. In a week this sweet, shy, and affectionate girl was adopted. I was so happy and I still say my blessings prayers as I think about her every single day. Staff that checked us in was kind and patient. He allowed me to sit with her to help get her settled. I didn't want to leave her. Through tears as she watched me walk away, I can look back and accept that this was a great move for her. She now has a family all thanks to Dancing Cat and SF SPCA. I'm forever grateful!!!

I came here to pick up two foster dogs through Grateful Dog Rescue…read more I admit I was worried.. Large animal shelter in a large city, not in the best neighborhood.. I was worried it would be one of those sad run down shelters where you feel devastated to have to leave any animals behind but this shelter was anything but that. This animal shelter was very nice and updated. Nice little on sight parking lot. The kennels were on the bigger side and all clean. They had one nice dog park/ play area that I saw, I heard there were two total. The worker that helped me I forget their name, was very nice and professional and most importantly you could tell they really cared for the animals. There was one brindle pittie that stared into our souls the whole time we were there. I can't stop thinking of them I think it was a girl, Imma about to ask for an update on her but I'm sure she knows what she was doing and got adopted quick. I would definitely recommend coming here the next time you are looking for a new pet. I assume it would be a nice place to volunteer too and I'm sure they can always use volunteers and foster homes! Just saying

**Extremely Disappointing Customer Service**…read more I was referred here by an employee at the nearby SPCA, they were great\. However here at the animal care and control center on Bryant street, that desk clerk with glasses and grey hair. the experience was unprofessional. I was not greeted, was interrupted while explaining my situation, and had a business card snatched from my hand when I asked about surrendering my kittens because I live in Oakland The employee was rude and dismissive, offering assistance only after I was ready to leave\. People seeking help for animals deserve to be treated with basic courtesy and respect. I would not recommend this place

15 years ago I adopted a black lab mix from Coppers Dream. She was so tiny then. Coppers Dream was…read morethere to help me find a wonderful dog. Over the years she and I went on many hikes together. She was always by my side. So very loyal. We added our Sons dog, a Shepsky, also adopted from Coppers Dream, to our family, as he was always traveling. Those two dogs spent many years together, always protective of me and of each other on our many hikes. I would periodically send in photos to CD, and always had a friendly reply. Almost like a family. One morning, up in ALanden Quicksilver Park, going up a steep narrow trail, they suddenly half turned and let rip with ferocious barks. A cougar came racing down the hill, I guess it wanted us for breakfast. Nope. Their utter ferocity in their barking and stance was one obstacle. The second was Bear Spray. That cougar decided quickly that this would not be a good way to start the day. Those two adopted dogs were Loyal, lovable, Protective, Goofy. Play ball? You bet. They loved swimming, exploring and making friends. My lab lived until she was 15. Our Shepsky passed a year or so before. Coppers Dream has always been professional, friendly and easy to approach. Now, I'm back looking for one more dog. Our young, female GSD is lonely without her big sister and big brother..

Untrustworthy rescue who do not prioritize the care for the dogs they rescue. Focused on getting…read more#s, not properly matching adopters to their best matched dog. Turn their back one you once you pay your adoption fee. No plan for what to do when a dog isn't perfect. Few internal guard rails to assure business runs appropriately. We had a 16 year fostering relationship and wouldn't recommend this rescue anymore. They have lost their way.

I finally visited Muttville last Friday!!! I've had it bookmarked for awhile now since I first…read morelearn about it from a random TikTok video. Parking was difficult. I circled around the several streets until I found a spot that a car just left about two blocks away. The staff are all very welcoming and check-in on the people. There were 3 areas which were separated with the gates. I visited two of them- the main one and one of the smaller ones. I saw many very sweet and cute senior doggies. I spotted a black and white dog in the other area so I went over there. I was so happy that there was a black and white Shih Tzu there. She looks like a doppleganger of my beloved Mokibaby. It was such a lovely time for me to just pet the doggies and spend some time with them. One of them kept whining, and I went over to her to pet her. She calmed down and even wanted belly rubs. So sweet! I definitely want to come back again and again to visit the senior doggies! :) I can't have another dog right now, but when I do, I'm going to adopt one one day!

Muttville is an amazing organization in San Francisco!…read more Whether you're looking to adopt, want to volunteer, or just want to cuddle, this place is perfect for you. These senior babies are so well taken care of and loved by those who work here and by those who visit. Absolutely love their mission and impact on the community!

We adopted a wonderful Chihuahua named Georgie from Grateful Dog Rescue in mid September 2025…read more If I could give them 10 Stars I would. Not wanting to be redundant, all the reviews below Express every reason why I recommend and wholeheartedly appreciate the amazing people at Grateful Dog Rescue. They go above and beyond to provide healthy pets for adoption (vet examined, spaded/neutered, teeth cleaning and if necessary extract decay/ broken teeth, and all vaccinations. They also make sure all animals are chipped and provide the information for you to register the chip in your name. PLEASE CHECK THEM OUT!

Got the best dog we ever had from here. They take good care of the animals and insure the home…read moreenvironments are suitable before releasing them to the new guardians.

After a month contacting shelters; getting delayed (or no) responses; learning that…read morewebsite-featured animals were not suitable for x,y or z homes (their descriptions); or that the animals had not been available for weeks; after filling out applications that were like inquisitions and finding that all pre-adoption pet meetings had to be virtual, we were about to give up. Then we stumbled upon Wonder Cat Rescue. These folks act like they actually love animals and want to help them find homes. We e-mailed them; heard back immediately; met the pair we had inquired about and received them the next day. Stephanie and her volunteer foster parents are knowledgeable and caring, the animals are immunized, micro-chipped and socialized. Our new cats had had a rough entry to the world, but were saved from the 'kill shelter' by Wonder Cat, which fostered them, bottle fed them and loved them. We're thrilled. PS: Their Website was updated TWICE on the afternoon that we met the cats. Once to mark their profile "pending" and second to remove them, once we finalized the adoption. With Wondercat, the cats, which you see online are cats who actually are available.

I got two wonderful kittens from Wonder Cat, Mokey (she's the black one) and Hanzo (he's the brown…read moretabby). Volunteers raise the cats in loving homes so that they never have to spend a single night in a cage. The extra love and attention they get really shows. Mokey and Hanzo are very gentle and love people. They sit in the window all day talking to everybody that walks by and rubbing against the glass. They've become local celebrities in our neighborhood and everyone loves them. It's great that there are organizations like Wonder Cat out there that work tirelessly to give unwanted cats a chance for a better life.

We boarded our bearded dragon here while we were away for three weeks and could not have been…read morehappier with the experience. The pricing was reasonable, the staff were friendly and helpful, and most importantly, our little dinosaur was well taken care of. We are pretty sure he enjoyed his vacation almost as much as we enjoyed ours. We would definitely use them again in the future!

I swung by to buy timothy hay for the guinea pigs I'm fostering for a local rescue and I was so…read morethrilled to see that The Animal Connection also had rescued guinea pigs (as opposed to guinea pig from a breeder/breeding mill like the ones at Petco/Petsmart). The person working there was very nice and I think they care about animals... but they still buy some animals from breeders/breeding mills to resell them... It's really sad that some pet stores still do this, while so many rescued animals need homes. I hope The Animal Connection with do the right thing by transition to rescue-only and partner with local rescues to help get animals adopted who needs homes, and stop buying/selling any animals from breeders/breeding mills. Please do the right thing! Myself and soooo many other animal guardians really want to support businesses like yours, but not animal exploitation.

Staff here are super nice, as well as the cats, super fluffy and playful! :) the older orange cat…read moreeven plays fetch

The environment is completely set up for the cats' comfort, with plenty of climbing trees and cozy…read morespots, which makes the felines super relaxed, social, and ready to interact. During my session, I got to cuddle with a few sweet lap cats and played with some youbger and older ones. It is the ultimate spot to de-stress and also meet other nice cat lovers. I love that they partner with local rescues to give these adoptable cats a cage-free place to bloom while they wait for their forever homes. The strict no-shoes policy keeps everything hygienic. I will be back for maybe yoga or art night!

They are so loving with the dogs and cats. My new cat did not want to leave with me. She stuffed…read moreherself in a small basket and refused to come out. They have alot of volunteers coming through and recording their play time with them: petting, just giving some attention. When I left, I did not feel bad for the others left behind. They were very happy

This is an amazing animal rescue organization. They helped me when I found a stray cat that needed…read morehelp. They picked it up and took it to a local vet to be checked out. The vet luckily found a chip and called the owners who said the cat had been missing for months! The owners were reunited with their pet. They were efficient and caring. You could tell they love animals.

[Bottom line: AHAN is an incredible organization that takes the outmost care of its pets and…read moreensures that they find the perfect home. My Korean Jindo/malinois rescue - Athena - is the absolute love of my life. Thank you!!] I adopted Athena November 2019, before Covid officially hit the US. The house visit might not be something they do during Covid. I have been looking for a rescue for a year using adopt a pet which is a platform where people can rehome their pets and rescues can post theirs. I fell instantly in love with Athena. The description of her was really, really thorough and there were 6 videos of her in different situations (with children, other dogs, on leash walking near a dog, playing with dogs, etc.) it really gave me a great picture of her personality and behavior. The process was easy once I went through the interviews. The first interview was with Jessamy and she asked me a lot of questions to ensure that I was able to care for Athena and that my place was adequate for her. I then had another FaceTime to meet Athena (who was in Taiwan) and that only reinforced that I wanted her. I sent over a donation for Athena and her crate. [Side note, I do not think that the suggested donation covers more than 40% of the total care they invest in their dogs. Athena has all her shots, a minor surgery, scans/radios and so much paperwork from her vet in Taiwan because they really take care of their health. The food she was given was good food (Royal Canin) and she had really good joint supplements. She also had toys and a blanket. The flight was covered by AHAN and so was half the crate. Also she received basic training and was potty trained, could sit/lay down and walk on a leash. If you can donate more or on a regular basis, please do. If you can't, adopting those wonderful pets is already amazing so thank you!] Within a week, Jessamy and her team took care of everything. Flights, instructions on how to pick up the dogs, crate sizes (to place in car after pick up). When I met Athena at the airport it was the best day of my life. I was there with 4 other families, all eagerly awaiting their furry baby. Jessamy stayed in San Francisco and visited all the families to make sure the dogs were acclimated. She provided really great training advice and made sure that I was comfortable with Athena. I did additional training with Athena and a trainer here which I highly recommend if you're getting ANY dog ANYWHERE. Also I'd like to share that the size of your home doesn't matter - it's the number of walks and quality of those that does. I lived in a studio (550 square feet) for the first 8 months in San Francisco. Athena is a 50lbs dog and was super happy. We do a walk in the morning (30mn), long afternoon one (45-60mn) and evening one (20mn). I cannot thank AHAN, Jessamy and their incredible team of volunteers for the work that they do. Thank you a million times over! Alexandra

Updating this review from 3 stars to 4 stars because they reached out to me shortly after my…read morereview; my suggestion on clearing the dogs medically before listing. I felt like they listened and cared. -- This is based on our experience trying to adopt a dog from AHAN pre-covid. I saw a dog on petfinder and contacted them and then AHAN reached out to let us know that particular dog was in the process of being adopted but to look at their website for others. So we did and then since I have already filled out an application, I just emailed the person back to let them know I was interested in another dog. Turns out these dogs were in Taiwan which is fine. But the second dog that we were interested in also fell through because then we were told that dog had Autoimmune Hemolytic Anemia and their adoption is now pending. They said they will reach out to recommend others but never did. Why would you list a dog for adoption before you can clear them medically? Seems like a waste of time and heart break for people that wanted to adopt.