I had such a wonderful experience with Mirabel! The ambience was perfec, calm, clean, and relaxing from the moment I walked in. Soft music and a peaceful atmosphere made it easy to unwind. Mirabel's service was impeccable. She was warm, attentive, and made sure I felt comfortable the entire time. The facial left my skin feeling refreshed and glowing, and the foot scrub was incredibly soothing. I left feeling completely relaxed and rejuvenated. If you're looking for top-notch care in a serene setting, I highly recommend booking with Mirabel! read more

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There is nothing "Spa" about it. The only amenity was a sauna. There is no pool or jacuzzi, no fruit, not even cucumber water. Once my service was complete, the shower area does not provide, brushes or make up remover. Give me something.. I paid 300.00 for the service itself. True bummer. Whatever you do, DO NOT expect a fun girls time enjoying a day at the spa. I repeat, this is not a spa. My body scrub was great though; I don't want to take that away from my tech. read more

Deep Tissue Massage was FIVE stars! Thank you to Evelyn for her strong hands and skill. Evelyn provided excellent service. She was friendly and knowledgeable. I will definitely be back and ask for Evelyn. Serene vibe overall, just wished they had a hot tub. But I do love that there is an outdoor seating and lounging area. That was a plus for me. SpaWell is a great place. I do recommend them. They're one of the few spas that take SpaFinder gift cards in my area. Otherwise, I would have never known about it. read more

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Probably one of the worst massages I've ever had. It's overpriced and not very good. Save your money and find a better place.

I had a really great deep tissue massage here recently with Jennel. She did a great job and really worked my tight muscles. I liked her massage techniques. The spa had a nice Zen feel to it with nice indoor and outdoor relaxing areas. The only drawback was the amenities in the locker room. I showered after my massage and there was no hair gel and I had to ask for a comb or brush. Also it seemed like some people were being offered champagne after their service and I was not. Not sure if all guests get that or not. Overall a nice massage. If I came here again, I would just remember to bring my toiletries with me. read more

star for accommodating staff another star for the facial my sister received, I was like wow you are glowing after But everything else disaster. $50 for a day pass and you get what you paid for. Hotel staff bragged that this spa was amazing. It's amazing if you get the services for sure but I opted out and wanted to explore the amenities sorry AMENITY (singular). If you're getting the day pass, be warned, it is ONLY A STEAM ROOM, no dry sauna or anything else. The other amenities are basically lounging around by a fire place or the outdoor area which had a lot of cob webs and wasn't very clean. The staff was able to bring out some towels, but I felt icky sitting in the chair--not very relaxing. read more

I was staying in the area recently and decided to book a massage here. Overall, it was a nice facility. The staff was on top of it, keeping towels stocked everywhere and keeping everything tidy. The steam room with the eucalyptus spray was a nice amenity. I do wish there had been a sauna and jacuzzi as well. I had my massage with Celine who did an incredible job. She was professional and accommodating to any requests I had. I found myself so relaxed, and she was extra attentive to the areas I pointed out before our session. The only critiques I would have were that some of the staff were a little loud when coming through the "relaxation area." When I come to a spa, I usually expect a lower volume to keep with the relaxing environment. I also noticed that while there didn't seem to be many people at the spa at the same time as me, the staff gave us all lockers right next to each other, which made it awkward and a bit cramped if people happened to be at their lockers at the same time (which did occur). It's already a tight locker room, so it would have been nice if they spaced us out. read more

I've been waiting for the spa to reopen since covid. It has a new name. The interior/check in area has been remodeled. The locker room was redone as well. the lockers are electronic now. I don't really think that was necessary. I was sad that there is no more jacuzzi in the locker room. That was my favorite feature. There is a sauna and showers in there. I called a few days before to ask if I get pool access if I get a massage done here. I was told yes. I brought my bathing suit, but on the day of I was told I couldn't use the pool and I needed to buy a day pass. honestly, if I knew this before, I wouldn't have come. If I spent 210 already for a 50 min massage, I would expect there would be some kind of amenities I can use. I would have gone to the meritage or spa at macarthur instead. My deep tissue massage with evelyn was great. She was friendly and professional. My neck felt good afterwards. Since I couldn't use the pool I sat outside in the courtyard reading a cosmo for a little bit. It would be nice if the courtyard had a waterfall feature or something. also, I would appreciate if there was iced water with lemon at the snack bar. I probably wouldn't return. read more

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What a treat in Napa! My friend and I wanted to have a quick spa day after working all weekend, so we booked appointments for Monday morning. The spa was beautifully put together! I love the natural wood accents throughout, and the retail shop is top notch. I booked a deep tissue massage with Julianne. She was absolutely wonderful, and intuitive with her technique. It was on a Monday, so it wasn't exactly crazy busy. We felt like we had the spa to ourselves. The locker room was clean and the steam room was exactly "what the doctor ordered" after such a great massage. Can't wait to book again! read more

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I had a Vit C facial with Angela, being an esthetician I do not allow just anyone to touch my face. Her knowledge, her touch, and her energy was truly what I needed. I love'd her recommendations- and just love Naturapathica products. The cherry peel- yes please! The wet sauna was so nice- loved the cold wet towels when it go too hot in there. I also got to enjoy the patio- was a beautiful day! I wish the firepit was working! I will be back to see Angela for sure! read more

Don't pay extra for the room with a view. Our first room was the view of the parking lot behind bushes. This was our "2nd level room with a view, that promised a corner view overlooking to see the hot air balloons that come up" by Peter the manager. Room was nice, but don't pay extra to upgrade. Our friends got a similar room for the same price. Save your money. read more

SpaWell Napa at Napa Valley Marriott - Our "room with the view to see the hot air balloons in the morning with our coffee" - Day Spas Near Me - Napa, California

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0 stars if I could. How can I rate a company who charged me a cancelation fee and I didn't get to enjoy the service? My husband and I were booked for a couples massage to enjoy an anniversary treat. Unfortunately, I woke up that morning with a terrible case of the stomach flu (around 8am and appointment was at 2pm) and called them to tell them my circumstance. Without any empathy, they told me they had to cancel me and charge me 50% of my service, which was $165. They said they did me a "favor" by not charging me the full price of $330 because it was a less than 24 hour cancelation. They also stated my husband could've come without me LOL. What kind of manager says that?! Obviously if I knew I was going to get sick I would've canceled in time - but things happen out of my control and they are unable to recognize that. They said they would not make any exception to my situation and are 0% flexible. I even asked for credit to use another time and they said no. The "manager" called me and was super unhelpful, unempathetic, and rude. They easily made money off a service they didn't perform. I was excited for this massage seeing their reviews, but after my awful experience with them, I hope others will see how their customer service is lacking. Thanks for nothing!! read more

Unfortunately my friend fell ill with miscarriage like symptoms the night before our spa appointment. I immediately called them the next morning at 6:43 am to inform them we had to leave Napa sooner than expected to get my friend home and to her OB. I received a return call at 8:41 am from the spa director, Chelle, and explained to her the situation. Rather than be empathetic to my friend's plight, she still insisted on charging us $190 for the canceled appointment. She ultimately settled on "just" $100, however, I think it's absolutely insane that as the main person in charge she still felt it necessary to charge us anything for a medical emergency. My friend did not ask to be put in this situation and rather than say to me "you know what, I understand and I am so sorry, we will do a one time waive for the entire appointment" it was instead "we still have to charge something for the cancellation." Will never use Marriott's SpaWell service in napa again for a massage. I am here ALL the time and will be sure to take my business elsewhere. Would also like to point out that my friend did up miscarrying on Sunday, February 23rd. So while this place was hellbent on charging us, my friend was losing her baby. Thanks, Spa Well! read more

Read all the way through! 5 stars for the treatment! Stone massage was amazing!! My therapist was wonderful and clearly had given this treatment before! Very fluid with the stones. Listened to what I wanted and was not thrown by wanting her to focus on only specific parts of my body, instead of just doing a pat 'routine'. The 3 stars was for the facility. It was soooo very cold temperature wise. My friend who loves the cold said it was even too cold for her. So I figured I would go to the steam room. It was cold there too. I was told it takes awhile to warm up but if I am paying over $400 for a service, all of the amenities should be up and running before the first customer gets there. I was then told that I could use the men's locker room because their steam room heats up more quickly but it was luke warm as well for a steam room (80 degrees)! (no men were coming in today.) I then decided to take a shower to warm up but the air was so cold that didn't work. I went off to my treatment and the treatment room was freezing as well. My therapist did apply a lot of warmth to my head and any place she was not working on, so she saved the day. After the treatment, they were fixing the woman's steam room and the men's had heated up. A rough start. Also, they seem to be understaffed as the locker room was a mess, overflowing with towels, and robes and the waiting area had glasses everywhere, blankets not folded. So a mixed bag for sure. I understand that things break but staff needs to be there early to see. read more

They were very Accommodating to get me in before my 1:45 pm appt at winery although I didn't give much notice. Nice spa. Great service. Very relaxing. I recommend read more

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One of my best experiences at a spa. The manager Chelle was very nice and knowledgeable. My experience with her was top tier. I hope she is acknowledged for her professionalism and excellent customer service. read more

Amazing! I received a massage and facial. Brittany was fabulous. My massage was so relaxing, with work in the areas that really needed it. She was very informative, letting me know just what to do to keep my neck and shoulders loose. The spa was very nice with a very calm atmosphere. I feel pampered and relaxed. read more

I had such a lovely experience at the Spa. Everyone was very kind and helpful, got me all set up in the steam with some yummy smelling eucalyptus. It jus got better from there Julieann gave me one of the Best Massages that I have ever had. She was really good at checking in and making sure the pressure level was right for me, and that I was comfortable. If I lived in Napa I would have a hard time not visiting often. I didn't have time to check on all the other services they offered, I would definitely go again. read more