Love GV Waxing the City! Always have a good time and good conversation with the front desk…read moreassociate and cerologists. Their products are top notch -- love the body sugar scrub, post wax, and fur oils. Today, I couldn't not take a pic of this framed statement So true!! Thanks for the great service and laughs today!

Amari is awesome! I got there a little bit early and she was all set for me. Amari was very…read morethorough. She was also a gentle and paid attention to detail. I would highly recommend her!!!!

Love this place! Waxing here is great! Calm. Relaxing. No judgement zone!…read more Also, got wax passes - so worth it!!!

I got an email to book a promotional free wax which I was so excited about, I figured out you can…read morenot book this online as it is with certain waxers at certain times. I called the store, and have been sitting on hold for almost 30 minutes. I understand the front desk reps have other duties aside from just answering the phone, but 30 minutes is actually ridiculous. I have always enjoyed my experiences getting waxed here but I'm very frustrated I have to sit on hold for this long to make an appointment that they emailed me about!

I've always had great experiences at this location with both eyebrow and bikini waxing. The rooms…read moreare clean and comfortable, and the waxing specialists are always very friendly and professional. I see Sade right now and she's the best! I've had bad waxing experiences in the past at other places and I finally feel comfortable here and know they are going to make sure everything looks good!

This was my first time at EW and as a black woman, I can say that I have never been THIS pleased!…read moreThe esthetician, Sade was EXCELLENT!! She understood my hair texture and it was a seamless process - on top of the fact that she was easy to talk to and super sweet. The prices are a bit higher than I'm used to, but my experience with Sade makes it worth coming again! 10/10! Thank you, Sade!

Clean and beautiful salon. The staff are very friendly and always do a great job with my pedicures…read more Highly recommend.

First time customer and I got a gel pedicure. Technicians are super nice and welcoming. Place is…read morevery clean. Service was great and affordable! I will be coming back!

My mom & I stopped by to get our brows threaded on a Friday night. Unlike my usual location (at…read morenorthtown mall) there was no line or wait. We were able to get service right away. My mom's eye brows took about 5 minutes, while mine being a bit thicker took about 20. I do have a bit of a gap on my left eyebrow where there's no hair and they always are nice about letting me know that. Lol. I do fill it in with makeup. Overall I love how brows turned out, I always like how clean cut they look. Even did a little trim. Finished with witch hazel. Always a good price as well.

Absolutely terrible, I usually never leave reviews but I had to. She messed my eyebrows up. She…read moretook some of the hair out of the middle of my eyebrow. Then she made one smaller then the other and damn near took half of my eyebrow off. Then has the nerve to say my eyebrows were uneven. Yes because of you. I would never go here again. I wouldn't recommend to anyone ever. DONT GO HERE!!! ABORT!!

Updating my original 5 star review to a 3 a service varies drastically based on which tech you get…read more The last two sets here I had rings of fire on a couple of nails and one of the sets was SOOOOOO thick and not shaped properly so I don't think I'll be returning. It's a decent place but room for improvement / consistency across all techs

I have a friend who is a huge nail enthusiast and budget conscious, and she LOVES Lush Nails. So I…read moreknew I would try it out eventually. It was...fine? I'd come back but also probably only bc a friend wanted to go together. I absolutely think you should try this place out, but if you've been hearing the same amazing things as I have, you might be expecting more. I'm a pretty basic nail gal, so also it depends on what services you like. My pedicure was super basic. And it was loud, and the day we were there it was especially chemically smelling.

If you value your eyebrows at all, avoid this place at all costs. I work close to Ridgedale and…read moreneeded to stop there for something. I also needed to do something about the bushy caterpillars above my eyes, so I stopped in to New Reflections thinking that although I'd never been to this salon, Aveda salons are generally legit and a brow wax is not that difficult of a thing. I didn't want them reshaped, just cleaned up a little. I've been getting my brows waxed, on average, 4-6 times per year for the past 20 years, without incident. Nbd, right? Wrong. When I was introduced to the esthetician, my gut instinct said "run!!!". She had HORRIBLE eyebrows. But I didn't run, because I'm an idiot, and figured that maybe her brows were so jacked because it's harder to do your own than another person's or something. She asked what I wanted done, and I told her to just clean them up around the edges and trim a little where needed. She then became completely silent, as though she was concentrating hard, which made me feel more uneasy. As I felt tiny bits of wax being applied here and there, and felt hairs being plucked from spots I'd never felt hairs be plucked from before, my feeling of unease began to grow stronger. I began to suspect, in horror, that this person had no idea what the eff they are doing. When she held up the mirror to my face, my suspicions were confirmed: the ends of my eyebrows were totally gone, there were patches of hair missing from each brow, and they were two completely different shapes. One of them looked like a deformed sperm. My full, beautiful brows had been reduced to what I refer to as "meth brows." I started to cry. She asked what was wrong, and I said, "um, my brows are gone...they're like, gone. They are supposed to extend to here, and you took the ends completely off." She tried to say that those hairs weren't actually part of my eyebrows, but were just "stray hairs." I was then whisked up front to speak with the manager, as I tried to pull myself together and not make a huge scene. The manager was very nice, and said of course I would not be charged for the visit. She offered to have another esthetician show me how to fill my brows in with pencil, but I declined. I KNOW how to fill them in, but drawing them on, where there is no hair at all? Like a chola? That is NOT THE LOOK. Now whenever I look in the mirror, I just feel pissed. I wonder if the ends of my brows, and the bare patches throughout, will ever grow back. Waxing damages the hair follicle, so there's definitely the possibility that they won't. And that makes me sad all day.

Ever been to one of those Blow Dry Bar's that are popping up around the City? Well, if you want a…read moregood Blow Out - THIS is the place, head and shoulders above the Blow Dry Bar I went to. First you get a neck and shoulder massage with Aveda's Blue Oil, then a very relaxing yet invigorating shampoo, in a dimly lit, very inviting, area. I'd forgotten I was in the mall. Then comes the conditioner. But wait, it keeps getting better, a hot towel goes on the conditioner, so you need to relax for a few minutes, and that time is filled with a hand massage! I was so very impressed and happy with my service, and then I got to the register. Guess what? It was only $25!!! I walked out of there with great hair and feeling great about the experience.

I recently got a lash lift and tint here and it was truly the best I have ever gotten. Shortly…read moreafter getting the lift/tint I went backpacking for five days in the Andes and Amazon. I dealt with rain, humidity, sun, sweat...and my lashes looked (and STILL look) exactly how they did when I first got them done. Truly truly truly incredible magic happening here. I will absolutely be back!!!

I love this place. Can't go wrong with a massage or facial but Chloe gives the best lash lifts…read more I've gone to a ton of different places for them and she is consistently the best at it!

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

I had a Halo Laser Treatment in early December 2025…read more Let me first say that everyone at the location were great. It is the treatment and recovery that were very disappointing and painful. I was warned of the post treatment burning sensation and of the possibility of inflammation. Those both happened to a degree which I don't feel I was warned about. On day 6, I developed what I thought was a rash/infection by my mouth. I contacted my doctor since it was a Sunday, and was advised to be seen in person. Turned out that I had gotten shingles (I have been vaccinated)! I was prescribed an Antiviral as well as some ointment. I had also sent an email to Belladerm. They did contact me on Monday and offered to call in a prescription for an Antiviral. I feel like some sort of partial refund for the issue would have been an appropriate gesture. I will say that my skin tone from the treatment is a little better, but not TWO THOUSAND dollars better (plus the cost of the doctors visit and prescriptions). It was not money well spent. I did learn my lesson.