Food was good. Service was not. They pitch all of the food at the end of the night, even though you've already paid for it. No contracts, just emails saying when and where they need to be, how much it will be. They are extremely unprofessional when speaking on the phone after customers have paid. "Well, put your complaints in an email and the owner will get to it at her convenience, because as far as we're concerned, that job is done and it's off of the check list."
None of our guests got seconds, the employees took cupcakes from our cake table home with them (when I asked about this, the owner said "That's not true, they wouldn't do that. None of us even like sweets." but, in the same breath, stated that her daughter did bring home a cupcake for her elderly father) and then the person that took the cupcakes told me she shouldn't have even taken them because they were only boxed cake mix cupcakes. Very unprofessional and rude. Very disorganized. Like I said, the food was great and I have no complaints about that. But, paying 2,250 for and less than half of the guests show and getting none of the food for which we paid is an insult. The daughter of the owner told us that we "Should be upset that your guests that RSVP'd and didn't show up are who you should be angry with, not us for not leaving you the food." We were told after the fact that if we had asked for them to leave it, they would have, but they also told us that they have never left food and wouldn't have left it. We were very much given the run around after the fact. She stated that her sister is going to write down "what they do" (as far as procedures) and put it on the website after our conversation because "this keeps happening". VERY displeased. read more
