STAY AWAY FROM THIS SO CALLED BUSINESS!!!! They only do part of the job they were contracted to do. He lies about what part of the job he is on, the one guy Terrence that was supposed to come here claimed he got lost,really in the days of GPS he got lost ?! He never comes at the time he says, he never comes on the day he says he's going to come , changes it from day to day to day on which day he's going to come and what time he's going to come and doesn't show up . He claims he's the owner of the franchise and he has a bunch of people working under him but I don't think he has anybody working under him. Because if he did he could send somebody else to do the job instead he always says he's too busy with this job or too busy with that job excuses excuses excuses lies lies lies. Not worth your time or your money . read more

Let me say at the onset that this poor rating is NOT because of biohazard cleanup by Spaulding. Instead, it focuses on their insensitive, harmful and exploitive ads. My husband was murdered. I work with other co-victims of homicide. I know only too well how crushing it is to have a loved one's life violently taken. This company uses it for entertainment!!! Their captions read: "Pop goes the body", "Blood skin and maggots, oh my!" "Tubs with chunks of flesh." Stop and think. If they were speaking about a slain 3-year-old, or YOUR sibling..... What would YOU think? Biohazard cleanup companies are poorly regulated and THE best way to select an ethical, professional company is through ABRA? (American Bio-Recovery Association) at 888-979-2272. The companies who belong are among the highest trained and regarded in the field of responding and mitigating the unthinkable. ABRA Active Member companies and technicians voluntarily invest in ABRA's peer-reviewed third-party certification programs. SPAULDING IS NOT LISTED. (No surprise!!!) read more

Very unpleasant people. And if you post a negative review or comment they will come at you hammer and tong, will call you a liar, try to figure out who you are and make you very uncomfortable (at best). They'll probably do it here. Keep checking back... read more

I needed someone to clean and organize my apt...she cleaned...organized nothing...left holes in my wall...and so over charged me;;;did not clean my fridge...what a rip off...and was late...AWFUL! read more

Perhaps the RUDEST and most UNRELIABLE people I have ever encountered in a service industry. One sales rep over promised and confirmed nothing, leaving my elderly Mother waiting for over a week, and then his manager Andrew in NJ, got mad at me bc he was the one misinformed and didn't have the correct information. Andrew was RUDE and took ZERO ACCOUNTABILITY for the COMPLETE LACK OF COMMUNICATION INTERNALLY and then BLAMED ME FOR IT. Down right DISGUSTING! read more

I hired Spaulding Decon in 2016 to clean my parents house, as my mom was a hoarder. They were punctual, courteous, efficient, communicative, and organized. They were able to negotiate with my mom on what stayed, and what could go. My sister and I helped the 2 technicians, and the work went by very quickly. They had a trailer for all donations, and a long dumpster for the trash. They were very appreciative of our help, and we managed to finish in 1/2 a day. The technicians were so happy! Unfortunately, my mom passed away 8 months later. Fast forward to last week. The experience was much different. I live in California and flew to Florida again to clean my dad's house, and get rid of my mom's belongings. A technician went to the house beforehand and gave us an estimate on the cleanup. We told them there would be donations, sorting, and trashing. We had 3 rooms and the garage to do. The first day they were an hour late, and no one had the courtesy to call to inform us. The first room was the most challenging, and it went well. The big problem is they only had a trailer for trash, and they said they would put the donations on last. In the meantime, all of the donations were in the living room. The house felt overwhelmingly cluttered, as things were just being moved to another room instead of out of the house. My dad felt very claustrophobic, and couldn't get his wheelchair around the stuff. They started the 2nd room and did about half the first day. They kept telling us that they were running out of room and they would have to try to get the rest of the stuff tomorrow. They said they would come early the 2nd day because they were late the first day. They were half an hour late the 2nd day, and this time they didn't apologize. This had me worried that they weren't going to finish everything that I was paying them to do in time. My nephew and I decided to help them to make sure they could get to the 3rd room and the garage. They didn't want our help and called their boss to complain. I got a phone call from the project manager, and explained how they were late both days, and my concerns of them finishing. I spoke with one of the technicians, and we came up with a game plan. Everything was fine at that point. Then, their boss Laura showed up to check and see how the job was going. Apparently, they were supposed to call for a donation pickup, but didn't know. We were working in separate rooms, and one of the technicians asked me to come in the 3rd room to discuss some things. Laura asked me to leave the room, because it was too crowded in there. There were only 2 people in the room at that moment, and he asked me to come in there. We finished the 3rd room, and headed to the garage. All 4 of us cleaned the garage, and it went very quickly. They were running out of room, and time, so we were unable to finish the garage. A woman came by and asked them how much they would charge to haul away her headboard. The technician said $20. This was extremely unprofessional, because I paid them lots of money and they were on my job. To keep telling me they were running out of room, and then to take something from a passerby is inconsiderate. They moved all of the donations to the garage, and came by to collect them a day later. I asked for an estimate on finishing the garage, and they said someone would be in contact with me. They didn't contact me. Laura also said she would give me a mold remediation estimate in a day or two, and didn't. I called to tell them I wanted to close the job, and I would use another service for the mold. I didn't get any compensation for their tardiness, as I was still charged for 2 full days. In the end I would recommend Spaulding Decon if you have a disgusting job that no one else would do. Although, I think they need to improve their communication, organization, and punctuality. read more

I am blown away by the negative reviews as I have nothing but great things to say about Spaulding Decon. I was going though a very difficult time with 6 surgeries in 5 months, the gentlemen immediately bonding with my dog who generally attacks everyone. They exceeded my expectations and took care of business with love and respect. I consider them family. I would highly recommend them for any clean up needs that you may have and I am more than happy to talk to anyone who is considering using their services. My experience was outstanding! I would not hesitate to use them again. read more

I found Spaulding Decon less than honorable. An estimate of $2-3000 became an invoice for over $5000 with no call or explanation. They acted like they were the injured party when I asked WHY??? They overcharged my insurance provider almost double their estimate. Unfortunate, unethical business practice to be carefully avoided PAY ATTENTION!!!!! read more

Antoine helped us through a difficult situation involving a clesn up following my father's death.