Love Dr. Barton and the entire staff .. I have been a patient since they opened and have always…read morereceived the best care

Dr Barton always does a thorough exam. She listens to your concerns and answers your concerns.read more

I love Dr. Baalman. He is the BEST eye Dr anywhere. And I LOVE Becky. She's helpful, smart and…read morefriendly. All of the staff is friendly. But the rest of the office is all relatively new. I left my billfold laying on the table and I drove from El Dorado to pick up my glasses. I have been a patient almost 30 years. And my entire family went there at one time. I asked the girl at the desk if I could call back with my card in a hour or two at most and was told "I'm sorry I can't do that ". I understand not giving people unpaid merchandise but I have literally spent 10s of 1000s of dollars here. I'm literally in shock. It's my own fault I understand but jeez does NO ONE OFFER CUSTOMER SERVICE or credit for being a loyal patient ???? I'm disappointed and sorry I already paid more than half the cost or I would not even come back to get them.

Idk where to start. Shes amazing. I had to find a new eye doctor. I knew my glasses were not right,…read morealso knew something was going on with my eyes like getting worse. I went to the new location and while scheduling a woman was bragging about how amazing the lady is. Im terrible with names but that was a good start. Anyways few weeks later i see the doc Baldwin. She listens to my concerns about dryness, irritating, vision is off etc. she already knows the answers. I felt only good vibes with her, friendly, understanding, non judging, i mean just a beautiful human overall. Energy is great. O trust her and when i cant make up my mind i usually tell her to do what she thinks is best for my eyes, that i trust her. She cares. I could go on and on only for the fact she is amazing and that its taking 35 years to find a doctor i trust and plan to stay with. I also am obsessed with my Kate spades glasses and work safety glasses. My only request is that they add more diamond glasses and more nerd type glasses like Steve Urkel glasses because im obsessed. Anyways hope this helps you make ur decision!

The doctor who did my eye exam was super friendly, but getting contacts is a pain. My contacts are…read morein but the staff won't take 5 minutes to show me how to get them in until I get an appointment. Drove out here for NOTHING while the staff sits around. EDIT: When I finally got the appointment the staff was helpful, but having been to the place four times previously and not having walked away knowing I'd not simply be taken care of when my contacts were in was a pain.

I have always had a wonderful visit, but the last time was amazing!…read moreI had just gotten out of the hospital and was struggling to function. Dr. Foster and her staff went out of their way to make my visit a success! Dr. Foster even stopped the exam to get me a cold glass of water! I never would have made it without her kindness. Thank you, Juanita Fisher-Young

I really liked the prices, the options and the selection. I didn't really mesh well with the first…read moreperson I spoke with, she seemed un-genuine. When I returned to pick up my glasses today though (11-30-23) I was seen by a nice and very helpful woman named Chastity. She really took the time to help me adjust to the new glasses and new prescription. I will definitely return.

Great people in all aspects. I love Dr. Carr, very thorough job. Good selection of frames also.read more

My husband and I have been going to Dr. Jennifer Carr for over 5 years for our yearly eye exams,…read moreand I highly recommend her. She is extremely friendly, as well as thorough, and takes time to explain and answer any questions. I've never felt like I was being rushed to leave. When I had a cataract she helped me have the best vision possible until it was ready for surgery, and when the time came for surgery, she referred me to an excellent surgeon. I wouldn't even consider going to a different optometrist. We have also purchased several pairs of glasses there, and the opticians are very helpful, courteous, knowledgeable and patient with picky (and sometimes indecisive) customers like me.

I've been going there for years and I've never had a problem. I've seen both Dr. Schwartz and Dr…read more Emrick and I've always been very pleased with the exam and my care. The optical assistants have always been more than helpful. I can't understand these negative reviews.

Dr. Becker is amazing and very knowledgeable!! i love going there!! everyone else is also very…read morefriendly!!

I felt very welcomed from the moment I walked in the door. The staffs were all friendly and…read morehelpful. The check in process was so smooth. This place is very modern & clean and equipped with the latest technology. I appreciated how thorough and professional Dr. Boswell was. I'm glad I left my old place and would highly recommend Andover Family Optometry to anyone.

Even tho I feel I received a good, comprehensive exam...the check in process, optical dispensary,…read moreand insurance billing processes are frustrating, and frankly not worth the hassles. My family and I will be going elsewhere in the future. This business is just out to steal as much money as they can from patients.

Don't ever pay in cash at Eye Care Associates of Wichita…read more Back in Feb, I took my son to the same eye doctor he has seen since he was 5. I made the stupid mistake of paying $90+ in cash, BACK IN FEBRUARY, for glasses. Now this morning, I realize we've never heard about his glasses. I have called today and found out that they took my $92.XX but have no record of the payment I made. Do I have the receipt? No, because it's been over 60 days and I stupidly thought this was all paid for and we were waiting on their call for his glasses. To say I'm furious is light weight. I am a single mom who has to budget every dollar I have and now they're wanting me to pay another $92 that I already paid. I'm sure there are cameras with footage of me paying the receptionist my $92.XX but was told they don't have that. As of now, "they're looking into it and will get back to me". When I asked what that meant, she gave me no clue or idea on what looking into entailed. Super disappointed. I'll be in to get the prescription in the morning, request they pull their camera footage of me paying at the front desk, or count their cash that day because if they have no receipt or record for it, they should have been over $93 dollars in cash that day. I do know today the optical lady called me back 5 minutes after I called and said Dr Eubanks said there was no cash transactions that day. Same guy who we've dealt with for over 10 years, now calling me a liar because I doubt you got that info in 5 minutes from two months ago for Trisha to call me back with when you couldn't call for two months to say I owed you $92.XX till I called this morning looking for his glasses.

I was visiting Wichita for a golf tournament. My eyes had been bothering me for quite some time and…read moreit had been almost a year since my last eye exam. I called last minute to get in for an eye exam and they were able to schedule me for the same day within an hour of calling. I got there 20 minutes early and they took me in early. The exam was thorough and the staff was friendly and professional. I highly recommend.