Cataract surgery should be scheduled at ambulatory surgery center and not Kansas Surgery and…read moreRecovery, an out patient hospital. The copay for the same surgery and the contracted payment is twice as much for this physician owned facility. The patient is only told by the scheduler that surgeries have to be scheduled at the 2 different facilities due to keeping options open for the doctor to be able to schedule. No one will call me back to discuss.

I had an appointment today for 1040 AM. I waited THREE and a HALF HOURS until I saw my Doctor. He…read morespent FOUR MINUTES and flew out the door. This is outrageous!

I felt very welcomed from the moment I walked in the door. The staffs were all friendly and…read morehelpful. The check in process was so smooth. This place is very modern & clean and equipped with the latest technology. I appreciated how thorough and professional Dr. Boswell was. I'm glad I left my old place and would highly recommend Andover Family Optometry to anyone.

Even tho I feel I received a good, comprehensive exam...the check in process, optical dispensary,…read moreand insurance billing processes are frustrating, and frankly not worth the hassles. My family and I will be going elsewhere in the future. This business is just out to steal as much money as they can from patients.

Excellent service. Dr took the time necessary to explain and evaluate all my concerns. Friendly…read morestaff, highly recommend Dr Ralston.

if you value your vision, do not go to these doctors! One of them specifically caused me to lose…read more100% of my vision in my right eye and didn't have the professional courtesy to let me know. My husband had to tell me on the way home from the hospital. They have a Doctor Who was also an attorney to do my post op appointment and she said I should grieve the loss of my vision like a loss of a limb! I had my surgery last May 8 and I have spent thousands of dollars getting it repaired from the damage that this office has caused! The new ophthalmologist that I went to was horrified that they did not do more to inform me or try to fix the damage that they did! When he did surgery to repair my eye, he said it was like looking through frosted glass. Do not ever trust anyone in this group to do anything to you if you want to keep your vision!

very poor service and unprofessional doctor was very rude! and he admitted to not doing the surgery…read moreincorrectly the first time which now I have to have an another surgery to fix it. which will be with a different doctor. do not put your vision in the hands of Kumar Dalla.

Dr Sparks is fantastic and knowledgeable. I appreciate her explaining what she is doing and why…read moreevery time I inquire. I tend to be full of questions. The staff is friendly. And coffee is fantastic. I'm told it's from The Spice Merchant.

Our Family Loves Dr Sparks and her staff! They are great with our kiddos who are on spectrum and…read moredon't always like new atmospheres. Dr. Sparks and her staff have wonderful patience and skill with taking the time to help them adjust and getting their exams completed. Glad to have an awesome Eye Doctor that is knowledgeable and truest cares about her patients!

Elderly parent used this doctor for glaucoma care for wide-angle glaucoma. Vision was normal but…read moreglaucoma present. This was a first surgery. She lost a lot of her vision in the eye as cornea was damaged and surgery did not reduce her eye pressure. Switched to Vitreo-Retinal Consultants.

I had cataract surgery done on both eyes. He was friendly performed the surgery without a thorough…read morein depth exam of my eyes. I had extensive edema of the macula and returned a couple times on which I was released and told my sight would improve and the swelling was gone. I was released to see an optometrist for new glasses. I went to my optometrist and he would not issue me a new prescription because of excessive swelling still. After 2 1/2 more months of treatment and thorough, extensive testing, he diagnosed that I had a genetic disorder that was putting me blind. I should never been operated on without the extensive exams that my optometrist did and should definitely not have been released without thorough examination at which the extreme edema would have been found.