My husband and I went early to experience the relaxing spa amenities. The spa valet Roxana did a good job explaining the amenities! Then I had a pedicure done by Celina. It was a comfortable experience and I really liked how my toes looked afterward! The ladies who helped us with our couples massage & facial were Diana and Lizbeth. They did a great job, checking periodically to see how our experience was going. My husband said it was the best massage he's had! Before they began, they recommended products for purchase. Roberto was friendly at the front desk. For tipping you need to request that they add it to your credit card before they run it. Also, you can add or give a tip to the spa valet (which I gave to her and Celina in USD separately). read more